Rhombus Reviews & Product Details

I found Rhombus to have very attractive hardware, particularly the 360-degree cameras which provide continuous, all-around viewing. The software's AI capabilities are impressive, allowing for license plate and facial recognition. The setup was straightforward with helpful tutorials, enhancing usability. Rhombus is crucial for monitoring security and manufacturing processes. Its alert system is invaluable for tracking employee access. The competitive pricing model makes it attractive and renews my contract consideration. Overall, I’d rate it highly due to its software and service quality. Review collected by and hosted on G2.com.

I find the pricing structure somewhat challenging, particularly because Rhombus licenses the software annually on a per-camera basis. This is a contrast to another vendor I am familiar with, which offers a flat fee without renewal charges. The per-camera annual licensing has been a concern for me, as it adds complexity and recurring costs compared to a straightforward, flat-fee model. Review collected by and hosted on G2.com.

As an Office Manager, Rhombus gives me peace of mind when it comes to physical security. The real-time video feeds, motion alerts, and remote access make it easy to monitor the office, whether I’m at my desk or working off-site. I don’t need to rely on old-school DVR setups or clunky interfaces; everything is accessible from a clean, user-friendly dashboard.

I can get alerts or view footage instantly if something seems off. It’s proactive security, not reactive. Review collected by and hosted on G2.com.

Honestly, we’ve only got one camera in place, and it's been smooth sailing since installation. The only hiccup was getting it whitelisted on our internal system—just a bit of back-and-forth with IT. Once that was sorted, it's been rock-solid with no maintenance or fuss. Can’t complain. Review collected by and hosted on G2.com.

By far my favorite thing about rhombus is the User Interface/Software. The system was also very easy to set up and integrate with our other cameras. We use it in our organization constantly to monitor our facilities. People in our organization as well as I also love the features that are offered by the software, such as customizable video walls and the systems ability to capture faces and license plates. Lastly, even though they have not been needed often, Rhombus customer support has been very helpful and great to work with! Review collected by and hosted on G2.com.

Honestly I have tried very hard to think of any downsides and I'm having lots of trouble. I can't think of anything that the system doesn't have, if anything it has more than what's needed! I cannot come up with a downside. Review collected by and hosted on G2.com.

Installation is quick and easy. Camera choices are straightforward. The web console is super easy to use. Same-day support response in most cases. Did I say support is great.With over 299 active camera installed in 5 locations, Review collected by and hosted on G2.com.

With over 299 active camera installed in 5 locations, I can say I do not have any dislikes. Keep up responding to console feature requests. So far you are great job. Review collected by and hosted on G2.com.

I like how easy the interface is, when using it with our company it is extremely easy to train people on how to best use the system and all its features. We use it every day across our multiple buildings and it is great! Review collected by and hosted on G2.com.

I wish after a certain length of time captured videos were automatically deleted from our system which would make everything move smoother. I do think the update from how we used to be able to search a specific spot on the cameras was way better than how the interface is now. You cant zoom in while searching an area, without the area changing to the zoomed in/out location. Serious investigation can get quite annoying and difficult because of this change. Review collected by and hosted on G2.com.

Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set up a call with their support and within minutes into the call our question was resolved. It was actually us causing the issue, the fix was very quick and easy, we overcomplicated what we wanted it to do when it was already built in to the software. Review collected by and hosted on G2.com.

No complaints to date with any of the products so far! Review collected by and hosted on G2.com.

You can have as many cameras as you want in multiple different buildings and in different city's. The platform lets you have everything all in one place. Review collected by and hosted on G2.com.

I would like to see a camera that has the abillity to turn remotly but also has a great vidieo quality. The 360 veiw camera is the most versitle camera for us but the picture quality is not the greatest when you zoom. Review collected by and hosted on G2.com.

We like the user interface and find the system to be very reliable overall. We also like the superior and quick technical support when we have issues with our system, and is a big selling point for us. Being cloud based makes scalability limitless so adding cameras is really easy and painless to install. We also like the alerts when the system is down which is very helpful to us. Review collected by and hosted on G2.com.

I think some of the playback functions could be improved and hope they will improve that part over time, it isn't the most intuitive sometimes to navigate. Review collected by and hosted on G2.com.

I recently explored the updated warehouse features, and I was impressed by the new clear security cameras. The app is easy to navigate, even when accessing it online, and the 360-degree view provides excellent visibility. I love how it identifies equipment and human outlines, making security management much more efficient.

The clear image quality and advanced identification features stand out. The ability to distinguish between equipment and human outlines is incredibly useful for monitoring activity in real-time. The 360-degree view offers comprehensive coverage of the area, allowing for a complete overview of the warehouse. This feature helps in quick assessments and enhances overall security.

- User-friendly app interface

- High-quality video feeds

- Real-time alerts for unusual activity

- Effective equipment and personnel tracking

-Use a lot especially when looking/searching for a part

- customer support when needed

The app is easy to navigate, even when accessing it online, and the 360-degree view provides excellent visibility. I love how it identifies equipment and human outlines, making security management much more efficient Review collected by and hosted on G2.com.

Overall, my experience has been positive and meets my security needs effectively. Review collected by and hosted on G2.com.

The product and platform are obviously amazing. Rhombus works better out of the box than most do after a ton of refinement. And the integration is by far the easiest I've seen.

I'm sure other similar systems are great as well, but what really pushed us over the edge is that their team acts with integrity. After looking into other platforms, we found that this isn't the case with everyone. Review collected by and hosted on G2.com.

Their team is always developing and improving their platform and the experience. So, every now and then something breaks. Not often, but it's happened. That said, their support staff is already working on the fix before I realized it was an issue. Top notch support. Review collected by and hosted on G2.com.