Alloy Navigator helps our organization thoroughly track support tickets. The interface is user friendly and organized in way to quickly find what you are looking for.

I'm a new Alloy user and haven't needed to use many Alloy features yet. However, my limited use with Service desk and IT Assets has been without issue. Particularly, the integration with Outlook allows for ease of access to all Service desk submissions in and out of office.

The asset tracking side has been really useful for us. We can follow a device from the time it’s purchased all the way through retirement or disposal. The disposal and license management piece has also helped us avoid buying too many seats or coming up short when teams need access.