Sectigo Certificate Manager Reviews & Product Details

The website is very fast, supports SSO, and offers a wide range of customization options. The support team is efficient; on one occasion, I called in with a critical issue and received a solution almost immediately. The network agents that can manage certificate lifecycles are also a standout feature. Review collected by and hosted on G2.com.

I wish there were an option to control the session timeout. Additionally, when editing notification templates, it's not possible to test them immediately—you have to trigger an actual event to see how the notification appears, which I find inconvenient. Some alerts could also be clearer. For instance, when an agent disconnects, the message states that it disconnected long ago or was marked as inactive, even though the agent is considered offline after just seven minutes. This can easily happen due to server or network maintenance. Unfortunately, there is currently no way to adjust this timeout, and I hope Sectigo will consider adding this feature. Review collected by and hosted on G2.com.

1. Strong automation and lifecycle management

One of the biggest wins is SCM’s ability to automate the full certificate lifecycle — issuance, renewal, revocation, monitoring. Reviewers on G2 and Gartner highlight that the automation helps reduce the risk of expired or mis-managed certificates.

2. Centralised visibility across public & private certificates

SCM is described as CA-agnostic and capable of managing both public SSL/TLS certificates and internal/private PKI certificates in one platform.

3. Wide integrations + enterprise-scale readiness

Many users mention the breadth of integrations (cloud providers, DevOps tools, key vaults) and the platform’s readiness for large-scale use

4. Strong upward market recognition

User reviews and analyst recognition show SCM as a leader in the certificate lifecycle management domain. For example: high user-satisfaction scores, market-presence leadership on G2.

What users like:

Many users report that SCM was “easy to implement” and that onboarding was smooth. For example:

Onboarding was well-supported, making it easy to get up and running quickly.

What users like:

Because SCM covers the full certificate lifecycle (issuance, renewal, revocation, monitoring), many users say they use it regularly as part of their workflow rather than just occasionally. For example:

The intuitive dashboard and automation capabilities make managing certificates at scale much easier Review collected by and hosted on G2.com.

Documentation and visibility feedback: For example “Some configuration options in the portal could use clearer documentation"

Some users mention support/access limitations depending on contract tier: “It would be helpful if lower-tiered support contracts had established regular contacts. Review collected by and hosted on G2.com.

I find Sectigo Certificate Manager incredibly valuable for its ability to handle certificates in different file formats and the timely alerting on upcoming certificate expirations, which is crucial for maintaining security protocols. One of the standout features for me is the reporting capability. This feature allows me to comprehensively review our certificate inventory, showing whether each certificate is active, revoked, or expired. Additionally, the ability to view subject alternative names, expiration dates, and the issuing authority for each certificate provides a thorough overview that aids in forecasting our certificate renewal needs and efficiently managing license requirements. The initial setup process was straightforward after importing the certificates from Entrust, showcasing the system's user-friendly integration process. Review collected by and hosted on G2.com.

Setting up Single Sign-On (SSO) has been cumbersome and requires opening a request with support to make the changes on the back end to our tenant. Having that feature and options available to admins would streamline this process. Review collected by and hosted on G2.com.

Overall the service and product has been a significant improvement from our previous vendor. The implementation was a breeze, the solution has significantly reduced administrative effort, and we are able to empower teams directly, all for a significantly lower cost than our previous vendor. The vendor has also been proactive in notifying us of changes that impact our certificates, and has been great to work with. Review collected by and hosted on G2.com.

There are few true issues or dislikes for the product. It would be helpful if lower tiered support contracts had established regular contacts (limited at the lower tiers), but as the solution has operated exactly as we needed it to, there is not much need for that. Review collected by and hosted on G2.com.

* Ease of use & implementation

* Excellent customer service and support

* We have been using this sectigo service for a long time and inline to onboard few customers

* Pricing is fair compared to other vendors

On top of all , Sectigo provides all the formats of a certificate in a single mail which really helps end user to choose whichever they want like PKCS , certificate , CA certificates and more .

Their tech. support response is very good which is highly commendable. Review collected by and hosted on G2.com.

If there is any changes in the Sectigo certificate provider, Please let the user know in advance as there was a recent change in Root & intermediate provider which has not been notified to us.

Apart from that, Everything is good in sectigo Review collected by and hosted on G2.com.

I have had the opportunity to use their service, and I am particularly impressed by the ease of use of their portal. The navigation is intuitive, which greatly simplifies the process of acquiring and managing certificates.

Additionally, the onboarding team is extremely responsive and experienced. They were able to address all my questions and guided me through every step, making the integration of their services very smooth.

In summary, if you are looking for a reliable and efficient SSL certificate provider, I highly recommend Sectigo. Review collected by and hosted on G2.com.

I have nothing to complain about so far. :-) Review collected by and hosted on G2.com.

The cert life cycle automation feature and the discovery bucket features are my favorite. Review collected by and hosted on G2.com.

Not a big complain but the UI could be a little better. Review collected by and hosted on G2.com.

complete solution to manage our certificate, easy to use, well documented, with interesting features future integration and automation Review collected by and hosted on G2.com.

I have nothing to say, i only had a good experience with product and Sectigo team Review collected by and hosted on G2.com.

Powerful automation and purchase facilities Review collected by and hosted on G2.com.

User interface could be better. There are times, when you have to refresh the full webpage to see the updates. Review collected by and hosted on G2.com.

The intuitive dashboard and automation capabilities make managing certificates at scale much easier. Its integrations with enterprise tools and auto-renewal features reduce the risk of expired certs, while the reporting functionality provides good visibility into certificate status and compliance. Review collected by and hosted on G2.com.

The intuitive dashboard and automation capabilities make managing certificates at scale much easier. Its integrations with enterprise tools and auto-renewal features reduce the risk of expired certs, while the reporting functionality provides good visibility into certificate status and compliance. Review collected by and hosted on G2.com.