Instabot’s interface is very easy to use, so developing our first chatbot wasn’t difficult. The customer service is exceptional, as the Instabot team is always able to quickly resolve any questions or issues we had! They actually helped us create the logic for part of our bot, and have been of great help.
As well, their documentation and technical guides are incredibly detailed and helpful when we wanted to include different features in our bot, such as integrating Google Dialog Flow.
Nothing about the product itself, but the documentation could be expanded a bit more. For example, would love to see a breakdown on how some of the stats are calculated, and definitions of some of the terms used.