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Instabot is a conversion chatbot that understands your users' needs, provides information, & converts them into action quickly & effectively.

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Instabot Reviews

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Showing 3 Instabot reviews
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Instabot review by Scott D.
Scott D.
Validated Reviewer
Verified Current User
Review Source

"User-Friendly Interface and Amazing Customer Service"

What do you like best?

Instabot’s interface is very easy to use, so developing our first chatbot wasn’t difficult. The customer service is exceptional, as the Instabot team is always able to quickly resolve any questions or issues we had! They actually helped us create the logic for part of our bot, and have been of great help.

As well, their documentation and technical guides are incredibly detailed and helpful when we wanted to include different features in our bot, such as integrating Google Dialog Flow.

What do you dislike?

Nothing about the product itself, but the documentation could be expanded a bit more. For example, would love to see a breakdown on how some of the stats are calculated, and definitions of some of the terms used.

What business problems are you solving with the product? What benefits have you realized?

Not only has our chatbot been able to quickly deliver answers to visitors looking for information, it has created a new source for leads.

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Instabot review by Michael A.
Michael A.
Validated Reviewer
Verified Current User
Review Source

"Best decision I've made in a long time"

What do you like best?

Instabot is intuitive, seamless, and cost-effective. I have doubled my leads since switching to Instabot. I used two different website live chat services for 3+ years prior to using Instabot. I used to spend $4000 a month on live chat leads. I know spend $500 a month and get twice as many leads.

What do you dislike?

The only thing I dislike about Instabot is not trying to sooner.

Recommendations to others considering the product

I 100% recommend Instabot. I did a 2-week trial period. After 7 days, it was a no-brainer to switch to Instabot.

What business problems are you solving with the product? What benefits have you realized?

I've doubled my leads. I get better quality leads. I have customized bots to increase leads for specific services my business offers. My leads are much more responsive to Instabot. I save money and get more business. I'm 100% satisfied.

What Conversational Marketing solution do you use?

Thanks for letting us know!
Instabot review by Olga G.
Olga G.
Validated Reviewer
Verified Current User
Review Source

"Great software and customer service"

What do you like best?

Instabot is a great software to improve web conversions. It was super easy to install and create our first bot, the UI is clear and straight to the point. Another main advantage for us was pricing.

What do you dislike?

Would be great to see more resources to build bots faster (i.e. bot examples, scripts suggestions based on verticals)

What business problems are you solving with the product? What benefits have you realized?

Helps to convert visitors who are not that responsive to forms but to live conversations. Also helps to off load some work from sales team who would have to respond otherwise if not the bot.

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* We monitor all Instabot reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.