Instabot Reviews & Product Details

1. I appreciate that the chatbot flow is intuitive, user-friendly, and straightforward to understand.

2. The detailed analytics provided by Instabot are extremely useful and allow us to gain valuable insights for our review and improvement.

3. It's great that editing the conversation with the chatbot is effortless and straightforward, enabling us to quickly make changes and improvements.

4. The support team's quick and responsive customer service, easy communication, and understanding attitude have made our experience with Instabot very positive and earned them an A+.

5. The ease of deploying Instabot on our website has saved us time and resources, allowing us to focus on other important aspects of our business.

6. The preview feature of Instabot is incredibly helpful and responsive, allowing us to see how the chatbot will look and function in real-time without any lag.

7. I love how Instabot's appearance can be customized to match our brand colors and style, giving our chatbot a professional and cohesive look and feel.

8. The IP detection feature of Instabot is a game-changer and allows us to minimize the number of monthly active users, thereby allowing us to focus on providing quality customer service to those who need it the most.

9. The ability of having multiple chatbots has been incredibly helpful for us in providing services to our other clients. Review collected by and hosted on G2.com.

Although the basic package of Instabot offers great value, I wish it included a feature to remove the "powered by" message and upload our own icons for the chatbot. Review collected by and hosted on G2.com.

It is a pretty powerful platform that solved a real bot issue for our firm. Review collected by and hosted on G2.com.

They don't hold to promises they made. We were early adopters and they sold us an unlimited bot package that turns out isn't actually unlimited. They recently dramatically raised our price as our very large number of bots on our "unlimited" bot plan was creating a load on their backend that wasn't sustainable and had to change. We understood the technology challenges, but it felt very unfair to ask us to pay 2-3X what we had been originally sold because they didn't price things right from the start. Review collected by and hosted on G2.com.

What I like best about this is that it's totally awesome and easy to set up and use, where persons would normally call a company in just to get an issue solved the bot is able to assist the person as YouTube videos can be added there and that's super cool. Review collected by and hosted on G2.com.

What I dislike about this bot is that though it may have all the awesome features of being able to assist an individual with an issue it can lack the human appeal that most people want and that to me is a little setback. Review collected by and hosted on G2.com.

As a sales and marketing consultant I have had the opportunity to work with various Chat and ChatBot platforms. I find Instabot an excellent tool to complement a whole lead generation ecosystem. It is easy to understand, with a very logical and friendly user interface but at the same time very powerful and I have allowed myself to model all the conversations that we need in our lead generation strategy. Likewise, we have been able to integrate Instabot with ActiveCampaign, which is one of the Marketing Automation tools that we use in our projects, thus achieving an integrated flow to operate our marketing and sales funnels. Review collected by and hosted on G2.com.

It would be nice to have some improvements in internationalization such as the possibility of having some phrases and messages that are displayed in the chat window translated into other languages and the management of additional time zones. Review collected by and hosted on G2.com.

Super easy to setup with Instabot's UI flow editor. Easily integrates Google Calendar to setup. Review collected by and hosted on G2.com.

Dev docs are a bit on the simple side in terms of integrating into modern JS frameworks where external scripts are loaded by config as src .js only. Review collected by and hosted on G2.com.

I don't know where to start, there are so many reasons why I am an Instabot customer. I love how easy to use the tool is, very user-friendly. They have great support, very responsive customer service. This is of course if I can't find the answer in their many support resources and documentation. The price is great for small businesses. Has everything we need in a chatbot and I don't have to pay an arm and a leg for tools like Drift and Intercom, who I initially looked at. I like the ability to use different scripts for different pages, for multiple websites and get notifications for different goals. Truly perfect! Review collected by and hosted on G2.com.

Cannot find anything to add, I love Instabot! Review collected by and hosted on G2.com.

By implementing Instabot I managed to improve my conversion rate from 0,8% to 3,2% Review collected by and hosted on G2.com.

I would love if there was a spanish version Review collected by and hosted on G2.com.

It saves time and answes questions instantly. Give suggestions for your question and provide best answer. Review collected by and hosted on G2.com.

Sometime it don't understand our problems and ask repetitive questions again and again. Review collected by and hosted on G2.com.

The thing I like best about Instabot is how user-friendly it is when it comes to designing the chatbot workflows. I also like its integration with Zapier. Review collected by and hosted on G2.com.

I wish the lowest subscription level were a little cheaper. Review collected by and hosted on G2.com.

Instabot has been wonderful to work with, especially with the humans who help run it!

Super easy to install and update. We were assisted in the set up process and were given a lengthy demo of the product before we signed up.

Really like the look and feel of the chat window itself. Adding nodes and actions is super easy. Review collected by and hosted on G2.com.

Nothing comes to mind! Truly the team at Instabot has been a pleasure to work with. Despite the challenges of living in a pandemic, the team at Instabot have been professional and easy to work with. Review collected by and hosted on G2.com.