Freshchat Pricing

SproutFREE100 agents /user, billed monthly Unlimited contacts 10K MUV
Unlimited Contacts
  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
Blossom$15/user/month, billed annually /user, billed monthly Unlimited contacts 200K MUV
Everything in Sprout and
  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
Garden$29/user/month. billed annually /user, billed monthly Unlimited Contacts 300K MUV
Everything in Blossom and
  • Team Inbox Lite
  • Auto-resolve
  • Files
  • Team Performance Report
  • CSAT Survey
Estate$45/user/month, billed annually /user, billed monthly Unlimited Contacts 400K MUV
Everything in Garden and
  • IntelliAssign
  • Business Hours(by Groups)
  • Co-Browsing
  • Live Translate
  • Advanced Dashboard
Forest$65/user/month. billed annually /user, billed monthly Unlimited Contacts 500K MUV
Everything in Estate and
  • Chatbots
  • Chatbot Analytics
  • IP Whitelisting
  • Domain Whitelisting
  • User Authentication(JWT)
WhatsApp Business Add-on49$ /month. Free on Annual plans
Available from Garden plan $0.99 for every additional 1000 Business Initiated Messages
  • Customer Care
  • 2 factor Authentication
  • Proactive Messaging
  • Click Ads to WhatsApp
  • Call to Chat routing
Acquisition and Engagement Add-on$19 /month
Available from Blossom plan
  • Triggered Messages (unlimited)
  • Targeted Messages (unlimited)
  • Full Contact Integration
  • Meetings
  • E-mail Campaigns
Freddy Self-Service Add-on$500 Freddy sessions/month
Available from Sprout plan
  • Chatbot builder
  • Custom CSS & JS
  • WhatsApp & FB Messenger integration
  • API connectors

Freshchat pricing & plans

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Pricing information for Freshchat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Freshchat must be conducted with the seller.

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Pricing information was last updated on May 05, 2020

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