Drift is a great product with tons of features we value but I actually loved how easy it was to get started. We were able to launch a chatbot on our site using a template in less than a few hours and immediately impact demand gen! That short time-to-value encouraged us to invest more time into Drift and find value in their other features too. Review collected by and hosted on G2.com.
It's a great product for teams of all sizes but for smaller companies you may need to depend more on automated features than ones which need people to jump into live chats. That's not essential as you can automate pretty much everything but if you like an added human touch to conversations with site visitors etc you may need to staff accordingly Review collected by and hosted on G2.com.
Hi Tom! Thanks for such a great review! There's a lot to love here, and I'm super pumped about how easy it was to get rollin' with Drift and have it positively impact your demand gen.
Joshua Morgan: Customer Advocacy @ Drift
