The Top 20 Conversational Marketing Software

Check out this list of the top Conversational Marketing Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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HubSpot Marketing Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

34%

Marketing and Advertising

27%

Information Technology and Services

26%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.7

Meets Requirements

Average: 9.5

8.7

Ease of Doing Business With

Average: 9.7

8.8

Ease of Setup

Average: 9.4

8.5

Quality of Support

Average: 9.6

8.6

Ease of Admin

Average: 9.6

8.7

ActiveCampaign

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

35%

Professional Training & Coaching

28%

Health, Wellness and Fitness

27%

E-Learning

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.1

Meets Requirements

Average: 9.5

8.6

Ease of Doing Business With

Average: 9.7

8.5

Ease of Setup

Average: 9.4

8.1

Quality of Support

Average: 9.6

8.3

Ease of Admin

Average: 9.6

8.4

Qualified

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

60%

Information Technology and Services

28%

Marketing and Advertising

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.3

Birdeye

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

31%

Hospital & Health Care

25%

Construction

23%

Health, Wellness and Fitness

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.7

9.4

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.6

9.3

Breakout

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

75%

Consumer Services

Financial Services

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

10.0

Textedly

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

39%

Real Estate

26%

Health, Wellness and Fitness

20%

Marketing and Advertising

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.7

9.5

Ease of Setup

Average: 9.4

8.8

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.6

9.2

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

30%

Automotive

26%

Construction

23%

Consumer Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.7

9.4

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 9.6

9.4

Twixor

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

33%

Events Services

23%

Computer & Network Security

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.6

9.8

Signals

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Computer Software

33%

Management Consulting

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

9.5

#10

NewOaks AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

62%

Consulting

15%

Education Management

15%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.4

#11

charles

Overall Satisfaction Score

Top Industries of Reviewers:

Cosmetics

40%

Food & Beverages

20%

Apparel & Fashion

20%

Luxury Goods & Jewelry

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.8

#12

Verse.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

67%

Financial Services

24%

Internet

Electrical/Electronic Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

10.0

#13

LimeChat

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

38%

Cosmetics

25%

Consumer Goods

25%

Apparel & Fashion

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.9

#14

Voxie

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

33%

Facilities Services

22%

Health, Wellness and Fitness

22%

Education Management

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.8

#15

SingleInterface

Overall Satisfaction Score

Top Industries of Reviewers:

Automotive

38%

Financial Services

25%

Retail

25%

Hospital & Health Care

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.8

#16

Customers.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

78%

Information Technology and Services

10%

Computer Software

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.7

#17

Chekkit

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Luxury Goods & Jewelry

31%

Automotive

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.6

9.9

#18

Text Request

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

27%

Hospital & Health Care

27%

Education Management

25%

Consumer Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

9.5

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.6

9.6

#19

Helpwise

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Education Management

20%

Computer Software

13%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.0

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.9

#20

Salesmsg

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

25%

Insurance

25%

Accounting

25%

Oil & Energy

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.7

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.6

9.8