Userlytics

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200 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
Serving customers since
2009
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Userlytics Reviews

Review Filters
Profile Name
Star Rating
134
54
9
3
0
Chandni S.
CS
Chandni S.
Mid-Market (51-1000 emp.)
11/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless User Testing with Simple Setup

I like how easy and simple Userlytics is to use. I can conduct user testing effortlessly, and the initial setup was very simple and effortless.
Verified User
G
Verified User
Enterprise (> 1000 emp.)
11/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Affordable UX Research, Faster Workflows—with Room to Improve

I use Userlytics mostly for usability tests and non-moderated interviews, and I find it a good platform for non-moderated studies. I also use it sometimes for moderated interviews. I like that it has its own user pool. For moderated tests and interviews, I like the calendar system because users can choose a slot, which saves me time coordinating availability through an agency. I also like being able to duplicate screeners and save favorite questions to reuse them. My research ops team and I created pre-made screeners that the team uses, so it’s quick to create a study by duplicating them and reusing questions. These features make my work quicker and more agile. I found the onboarding and setup simple and intuitive, from creating an account to getting started.
Verified User
A
Senior UX Research Executive
Small-Business (50 or fewer emp.)
3.5/5

Userlyics provides excellent customer service, with both the account manager and technical team responding quickly to inquiries. The AI analysis feature is particularly beneficial for summarizing user interviews efficiently during tight project timelines.

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HQ Location:
Miami, Florida

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What is Userlytics?

Userlytics is a user experience testing platform that enables businesses to gather insights on their websites, apps, and prototypes through remote usability testing. By facilitating video recordings of real users interacting with products, Userlytics helps companies understand user behavior, identify usability issues, and improve overall user experience. Their services cater to a wide range of industries, providing valuable feedback for enhancing digital interfaces and increasing customer satisfaction. For more information, visit their website at https://www.userlytics.com.

Details

Year Founded
2009