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Userlytics

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186 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2009

Profile Name

Star Rating

127
47
9
3
0

Userlytics Reviews

Review Filters
Profile Name
Star Rating
127
47
9
3
0
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
05/11/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use, Flexible Studies, and Effortless User Recruitment

Easy to use, easy to recruit users, many types of studies
LS
Liz S.
05/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Stellar Support

I really appreciate Userlytics for their very attentive and supportive customer service. Whenever I reach out, I quickly get an answer and don't have to worry about work being held up or project issues arising due to any delays on their part. Recently when I requested information for a quote to renew the service for another year, I received everything I needed back promptly and without delay.
JP
Jillian P.
--
05/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Participant Matching and Intuitive Interface

I like that Userlytics makes testing our public website straightforward. The software is easy to use, and the screener and demographic options make it easy to find participants that match specific user groups. The new 'Insights and Annotations' feature is especially helpful for getting a quick overview of results. Customer support is responsive and helpful and while the platform continues to improve, the interface remains intuitive without requiring relearning.

About

Contact

HQ Location:
Miami, Florida

Social

@Userlytics

What is Userlytics?

Userlytics is a user experience testing platform that enables businesses to gather insights on their websites, apps, and prototypes through remote usability testing. By facilitating video recordings of real users interacting with products, Userlytics helps companies understand user behavior, identify usability issues, and improve overall user experience. Their services cater to a wide range of industries, providing valuable feedback for enhancing digital interfaces and increasing customer satisfaction. For more information, visit their website at https://www.userlytics.com.

Details

Year Founded
2009