--- title: StoryPrompt Reviews meta_title: 'StoryPrompt Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how StoryPrompt works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 21 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # StoryPrompt Reviews **Vendor:** StoryPrompt **Category:** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback) **Average Rating:** 4.3/5.0 **Total Reviews:** 21 ## About StoryPrompt StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, accelerate sales, and build trust faster. ## StoryPrompt Pros & Cons **What users like:** - Users love the **ease of use** of StoryPrompt, making feedback collection simple and efficient. (9 reviews) - Users appreciate the **authentic engagement** provided by StoryPrompt, enhancing personal connections through flexible, asynchronous video interactions. (3 reviews) - Users praise the **fantastic customer support** of StoryPrompt, highlighting their helpfulness and quick resolutions to issues. (3 reviews) - Users appreciate StoryPrompt's **dynamic content packaging** , enhancing storytelling through visuals, testimonials, and asynchronous video interactions. (3 reviews) - Users commend the **excellent customer service** of StoryPrompt, highlighting their prompt and effective support during issues. (3 reviews) - Users find StoryPrompt to be **intuitive and easy to navigate** , enhancing their experience across various technical levels. (3 reviews) - Users love the **unique interactive video aspect** of StoryPrompt, enhancing customer engagement and personalizing communication. (3 reviews) - Feedback Management (2 reviews) - Users find StoryPrompt's **intuitive interface** easy to navigate, enhancing accessibility for all technical backgrounds. (2 reviews) - Product Quality (2 reviews) **What users dislike:** - Users express a need for **limited customization options** , wishing for more advanced and flexible features in StoryPrompt. (3 reviews) - Users find **integration issues** with StoryPrompt challenging, especially regarding compatibility with CRM tools and social media. (2 reviews) - Users feel the **lack of integrations** limits functionality, especially with CRM tools and social media platforms. (2 reviews) - Users seek **more advanced customization options** and desire greater control in the StoryPrompt experience. (2 reviews) - Users find the **video library organization lacking** , noting difficulties with downloading videos individually. (2 reviews) - Users note that the **geographical limitations** hinder sharing StoryPrompt with others, as many remain unaware of its existence. (1 reviews) - Lack of Guidance (1 reviews) - Not User-Friendly (1 reviews) - Poor Testing Integration (1 reviews) ## StoryPrompt Reviews ### 1. Effortless Setup, Powerful Customization for Testimonials **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about StoryPrompt?** What I like most is the ease of setup. Once you get into the platform and set it up, it's very efficient. I can set up a testimonial campaign within just a few minutes. The customizations are amazing too. I can customize pretty much any aspect of the platform based off of what my ultimate goal and objectives are for that testimonial campaign. StoryPrompt makes it easy, efficient, and gives me a process to scale the collection of testimonials across various stakeholders, including alumni, students, colleagues, and business to business partners. Since each stakeholder has a different way of speaking to their constituents, StoryPrompt lets me change the messaging, the voice, and the branding to match who I'm targeting. It also lets me customize the method in which testimonials are collected, via text, video, or audio, which works well in an organization where there are multiple stakeholders. In one alumni campaign, because I could customize text and video and let the user decide how they wanted to provide the testimonial, our engagement rate was fourfold over anything else we've done. The setup was easy and fairly seamless. Our representative was great, she came in and explained everything and did a training for our stakeholder teams and internal licensees. Customer service was good. **What do you dislike about StoryPrompt?** I had trouble easily contacting customer service, mostly due to the time difference since I am in the US and StoryPrompt is based outside of the US. So sometimes the time difference was a bit of a hindrance. Customer service access and response timing was the issue — customer service was good, it's just the time difference. I would like extended support hours, potentially twenty four seven, to cover the time zones in the US. I would say twenty four seven live chat support would be great. **What problems is StoryPrompt solving and how is that benefiting you?** StoryPrompt helps us collect testimonials across various stakeholders, including alumni, students, colleagues, and B2B partners. It makes the process easy, efficient, and scalable. We can customize messaging, voice, and branding, and collect via text, video, or audio. On one alumni campaign our engagement was fourfold. ### 2. Unbeatable customer service and a great product! **Rating:** 4.5/5.0 stars **Reviewed by:** Marci J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about StoryPrompt?** The customer service is fantastic and the product is excellent. **What do you dislike about StoryPrompt?** The script scrolling feature can be challenging to get set to the right speed, as the first line disappears before you have a chance to read it. **What problems is StoryPrompt solving and how is that benefiting you?** It makes the process of gathering video testimonials much simpler for those creating the videos. It streamlines the process by breaking things down in manageable sections and walking both the company owner and the person giving a testimony through the process. I also like that I can download the files to edit outside of StoryPrompt or allow their software to do the work. The wall of love is a great idea, and I look forward to incorporating this on our website. ### 3. Empowers Community Stories with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Amy L. | Treasurer **Reviewed Date:** November 19, 2025 **What do you like best about StoryPrompt?** I like StoryPrompt because of how it bundles material in an impactful way. It allows us to incorporate visuals and firsthand testimonials, which makes a significant difference in how we convey stories and receive feedback from the community. This capability to package content dynamically helps us hear and share important narratives effectively. Additionally, I find the 'Wall of Love' feature helpful, and it has been great to have this on our website. The ease of setup and access is another aspect I appreciate, as it was important for us to utilize StoryPrompt for various components without hassle. Overall, StoryPrompt's ability to enhance storytelling through engaging means is highly valuable to me. **What do you dislike about StoryPrompt?** {"I guess what I'd say is that even having more of an opportunity to customize some of the features. There are easy ways to get the messaging out, but maybe being able to incorporate into other platforms more easily would be helpful for us."} **What problems is StoryPrompt solving and how is that benefiting you?** I use StoryPrompt to engage with donors, volunteers, and grantees, capturing heartfelt stories and impacts within the community. It allows integrating visuals and testimonials, enhancing our communication and understanding of community work. ### 4. A Must-Have Tool for Testimonials and Nominations too! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Development and Communications Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about StoryPrompt?** We recently switched to StoryPrompt to collect and manage testimonials and nominations, and it has been a game-changer. The platform is user-friendly, and we were able to get high-quality video and written reviews from our students, parents, and staff in a fraction of the time. The support team is also fantastic! Highly recommend this for any business looking to showcase authentic social proof. **What do you dislike about StoryPrompt?** I would love to see the ability of more customization when it comes to the presentation outline of submissions. **What problems is StoryPrompt solving and how is that benefiting you?** The addition of video testimonials and nominations turns an interesting webpage into one you can't stop watching. StoryPrompt helps us keep things fresh and up-to-date with current trends. ### 5. Easy Setup, Excellent Support, Needs Better Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra D. **Reviewed Date:** December 16, 2025 **What do you like best about StoryPrompt?** I really appreciate the excellent customer service from the StoryPrompt team. When I was having a few problems, they were super helpful over about a week and resolved everything. They went above and beyond for me. **What do you dislike about StoryPrompt?** I would like them to improve the help documentation so that it is fully up to date and covers all aspects of the product. **What problems is StoryPrompt solving and how is that benefiting you?** I use StoryPrompt to collect video testimonials for my business. It ensures focused reviews on the elements that are of interest to me. ### 6. Effortless Testimonial Collection, Perfect for Busy or Shy Attendees **Rating:** 4.0/5.0 stars **Reviewed by:** Maiyah R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about StoryPrompt?** Easy to use and manage. Great for providing a testimonial privately - especially for attendees who are shy or too busy to do so at an event **What do you dislike about StoryPrompt?** Storyprompt is pretty easy to use, but the video library could be a bit easier to organize **What problems is StoryPrompt solving and how is that benefiting you?** We use it for testimonial at events rather than put people on the spot with our camera. We get both audio, video and text bites to reuse. ### 7. A platform that helps me achieve my goals **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil S. | Facebook Ads Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about StoryPrompt?** The platform is a great tool for collecting UGC videos, which can then be used in ads on Facebook, Instagram, and TikTok — and those drive sales like crazy! **What do you dislike about StoryPrompt?** After signing up on the platform, I noticed a few missing options — for example, the buttons couldn’t be translated into Polish. But the support team helped me instantly and translated the buttons for me quickly and efficiently. **What problems is StoryPrompt solving and how is that benefiting you?** It can collect authentic UGC videos from a brand’s customers, which gives an incredible advantage in the age of AI. ### 8. Effortless Organization, But Video Downloads Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about StoryPrompt?** Getting all the responses organised, transcribed and ready to go both in video form and in a spreadsheet. I also love how easy and aesthetic it is for a user to give us a review through the platform. **What do you dislike about StoryPrompt?** Having to download videos individually (though maybe that's no longer the case?) **What problems is StoryPrompt solving and how is that benefiting you?** Collecting user testimonials in an easy and straightforward way, making it easier both on the person giving the review, and then on us to be able to organise and make use of the responses. ### 9. Fantastic customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about StoryPrompt?** There have been a couple of times when I needed to contact customer support and without a doubt, i've either had my request added or my issues fixed. **What do you dislike about StoryPrompt?** I would have liked to get the opportunity to change the card shape and not just its size. **What problems is StoryPrompt solving and how is that benefiting you?** Storyprompt helps us show how our products and services have improved the lives of other users, inspiring potential and existing customers. ### 10. An amazing space for connection **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about StoryPrompt?** We loved how easy StoryPrompt was to set up and use. We were able to provide a platform for connection that was user friendly, safe, and effective! It allowed us to connect with our partners all across the state around different topics each month. We then used those responses to create a yearbook of connection. We will definitely use it again! **What do you dislike about StoryPrompt?** The only thing we may have preferred was a little more creative freedom in the format and end product. **What problems is StoryPrompt solving and how is that benefiting you?** It is allowing us to connect a statewide network of partners on one platform. ### 11. It has allowed us to connect with customers in a more authentic way. **Rating:** 4.0/5.0 stars **Reviewed by:** Pierre V. | Studio Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about StoryPrompt?** What I like most is the flexibility of asynchronous video. I don't need to see every customer in real time to communicate in a personalised way, I can send a video when I want to and get a response when they have time. This format feels more human and the interaction feels more intimate and authentic than a simple written response. The variety of user-generated content is incredible. I've been able to get real customer testimonials that I wouldn't have been able to get otherwise. **What do you dislike about StoryPrompt?** One of the challenges I have found is that StoryPrompt does not yet integrate seamlessly with some of our CRM tools or social media platforms. **What problems is StoryPrompt solving and how is that benefiting you?** Storyprompt has been a transformative tool for our company, allowing us to connect with our customers in a real way, humanise our brand and create valuable content. ### 12. Best Tool for Engaging Stories **Rating:** 3.5/5.0 stars **Reviewed by:** Nitesh Y. | Senior Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about StoryPrompt?** Guidance throughout the storytelling process is very much helpful and user friendly interface. **What do you dislike about StoryPrompt?** they should offer more advanced customization option and more integration with social media platform. **What problems is StoryPrompt solving and how is that benefiting you?** Helps in creating authentic and engaging content in structured manner. Helps in saving time, and efforts. ### 13. Collecting Video Testimonials is no more a headache **Rating:** 5.0/5.0 stars **Reviewed by:** Aninda S. | Co-Founder, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about StoryPrompt?** Its really easy to collect testimonials from clients with Story Prompt **What do you dislike about StoryPrompt?** Its bit hard to understand at start like intergrating directly with gdrive **What problems is StoryPrompt solving and how is that benefiting you?** Collecting video feedback from clients, it was really hard without story prompt. ### 14. A user-friendly tool that simplifies the process of collecting and managing customer testimonials **Rating:** 3.5/5.0 stars **Reviewed by:** Gevorg D. | IT Specialist pen_spark, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about StoryPrompt?** 1.The platform is intuitive and easy to navigate, making it accessible to users of all technical backgrounds. 2.StoryPrompt automates many of the time-consuming tasks involved in testimonial collection, such as editing and branding. 3.Businesses can customize the prompts, script outlines, and branding elements to align with their unique brand identity. **What do you dislike about StoryPrompt?** While the platform offers customization features, there might be a desire for even more granular control over certain aspects of the testimonial process. **What problems is StoryPrompt solving and how is that benefiting you?** StoryPrompt is a valuable tool for me to streamline their testimonial collection process and showcase positive customer experiences ### 15. Best way to collect all the feedbacks. **Rating:** 4.5/5.0 stars **Reviewed by:** Gaus A. | Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2023 **What do you like best about StoryPrompt?** Best and easy way to collect all the feedback videos for future use. It's easy and efficient. **What do you dislike about StoryPrompt?** I do not have any particular problems with it. **What problems is StoryPrompt solving and how is that benefiting you?** This has helped us to collect our clients and students' video feedback collecting. We use it for new clients and marketing. ### 16. Easy, fun and intuitive way to collect videos from clients! **Rating:** 4.5/5.0 stars **Reviewed by:** Cherlyn C. | Narcissistic Trauma Recovery, Breakup/Divorce Recovery & Dating Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about StoryPrompt?** Simple, fun and straightforward client walk-through process. Immediately when you sign up, you are walked through your very first Prompt. I'm especially impressed with the way they set up your own teleprompter for the video. They even include the option for b-roll through their media library. The final video reply to your Prompt can be stylized in any way you want, especially in your branding colors. This is a solidly built platform with a wonderful user interface. **What do you dislike about StoryPrompt?** Nothing that I know of. It's straightforward software to meet a very specific need. Though, I would like other uses for the videos, like for onboarding and walking a client through a program. **What problems is StoryPrompt solving and how is that benefiting you?** Usually I have to get the client to be on a call with me to record the testimonial video. Now, it's just two clicks (copy and paste your Prompt video and send to client), the client gets instructions and it's all professionally done. Also it integrates with Zapier which helps me connect it to ConvertKit so I can mass email the request for testimonials. This is incredibly easy to implement and saves a lot of time. ### 17. Great for capturing short videos **Rating:** 3.0/5.0 stars **Reviewed by:** Yuka O. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about StoryPrompt?** It's a great way to capture short videos which is useful for things such as getting customer feedback or testimonials about a product. It's an easy way to quickly skim video without having to open and close a lot of videos which can be large, chunky files. The UI is also really clean and enjoyable to use. **What do you dislike about StoryPrompt?** Some of the language of the product features are a little bit confusing at first. For example, there's a feature called "Campfire" which I think is just a group of people. So takes a bit of time to learn and get used to it's features. **What problems is StoryPrompt solving and how is that benefiting you?** It solves the problem of having a space to stores customer videos which usually takes time to download, open, and review. Storyprompt is a great way of storing the videos in one place and quickly opening and parsing through the videos. ### 18. StoryPrompt Review **Rating:** 3.5/5.0 stars **Reviewed by:** Camille M. | Product Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about StoryPrompt?** I like that StoryPrompt focuses on the interactive aspect of consumer marketing. The way that it focuses on videos is very different from other marketing platforms, and it makes the interaction with customers so much more unique. **What do you dislike about StoryPrompt?** The only downside is that it isn't spread around a lot, so alot of people have no idea that it exists. This makes it more complicated when trying to share the platform with peers. **What problems is StoryPrompt solving and how is that benefiting you?** StoryPrompt helps me solve the problem of bridging the divide between business and customers. It helps to pull everyone together and open a fun, interactive line of communication. ### 19. Absolutely change the review system. **Rating:** 4.0/5.0 stars **Reviewed by:** Gaus A. | Human resource manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2023 **What do you like best about StoryPrompt?** Now collecting video feedback is super easy. **What do you dislike about StoryPrompt?** The video length should be long and pricing should be long. **What problems is StoryPrompt solving and how is that benefiting you?** It solved our video feedback collection. ### 20. An amazing video engagement platform **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh V. | Middleware Administrator, Operations Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about StoryPrompt?** StoryPrompt is a fantastic video engagement platform that has made work-related meetings much more accessible and seamless. The best part about this platform is the teleprompter that makes everything easier. **What do you dislike about StoryPrompt?** So far the platform is working amazingly! Will update in case of improvement. **What problems is StoryPrompt solving and how is that benefiting you?** StoryPrompt is solving the issue of video editing with the help of powerful internal tools and features. The best part about this platform is the teleprompter feature which takes away the fear of being on camera. ### 21. My experience with StoryPrompt **Rating:** 4.5/5.0 stars **Reviewed by:** Meetali K. | Freelance Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about StoryPrompt?** Great interface, helped increase customer testimonials, great guided videos **What do you dislike about StoryPrompt?** Lack of adherence within the company - needs more training for employees **What problems is StoryPrompt solving and how is that benefiting you?** It has helped us gain more user testimonials which we have used in our case studoes - [View StoryPrompt pricing details and edition comparison](https://www.g2.com/products/storyprompt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A22%3A45+-0500&secure%5Bsession_id%5D=3a987f24-ad0b-4ccf-9d89-33bc9b861c41&secure%5Btoken%5D=4f53717d92b1c5de5f8337e1c26e4fc648f483695c62d4971f112ec1dfbb5740&format=llm_user) ## StoryPrompt Integrations - [Canva](https://www.g2.com/products/canva/reviews) ## StoryPrompt Features **Feedback Source** - Invitation - Survey Link - App - Widget - Recruitment Pool **Feedback Management** - Media Library - Sorting - Sharing - Privacy **Insights** - Human Transcription - Computer Transcription - Analytics **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar ## Top StoryPrompt Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (382 reviews) - [Forsta](https://www.g2.com/products/forsta/reviews) - 4.2/5.0 (297 reviews)