Setup across multiple sites was quick and easy, and having a central location to view and manage our feedback is so helpful. The Teams and Jira integrations mean we can pull Userback into our existing process and workflow, which helped us get up and running with Userback fast.

What I like best is that Userback pulls our entire user-feedback workflow into one place. We collect feedback, triage it, respond to users, and capture customer ideas without juggling separate tools. The feedback comes in with the context we need to act on it, the triage flow keeps everything organised, and it's easy to close the loop with customers. Over the past year at Meddle it's quietly become central to how we listen to our users and decide what to build next.

I really like how Userback provides an easy way for our users to give feedback, whether it's a bug report or a compliment, in just one quick entry. It's super easy for them. The video and screenshots that come in with most feedback entries are very helpful. The team behind Userback is responsive, and I had everything up and running in about 15 minutes. Setting up a few webhooks, integrating with Slack, and even making a small API call for users to see their feedback was possible within the first couple of hours.