Userlytics Pricing Overview

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Userlytics Pricing Key Insights

Last updated on Apr 30, 2026

Userlytics offers 6 pricing editions, starting at $0. Userlytics pricing tiers are designed to support different usage levels and team sizes. Userlytics also offers a free trial. Compare the Userlytics pricing table below to figure out the best fit for your needs. Some plans may require you to contact Userlytics for custom pricing.

Try Userlytics for Free — $0

Enterprise Plan — $3,500 / 50 Participants Per Year

Premium Plan — $8,388 / Per Year

Advanced Plan — $11,988 / Per Year

Limitless — $69,000 / Per Year

Custom Project — Pay As You Go / 5 Participants With One-Time Purchase

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

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Enterprise Plan

Starting at $3,500.00

50 Participants Per Year

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The Userlytics Enterprise plan is a premium offering tailored for large organizations and businesses that demand advanced features, scalability, and a customized approach to usability testing and user research. Here are some general features & benefits associated with the Userlytics Enterprise plan: Customized Solutions: The Userlytics Enterprise plan provides tailored solutions to address the specific and complex usability testing and user research needs of large organizations. Scalable Participant Pricing: As the number of participants increases, the cost per participant can decrease. Advanced Analytics and Insights: The plan includes access to advanced analytics and research tools. Collaboration and Team Management: The Enterprise allows for an unlimited number of admin seats. Security and Compliance: Enterprise-level security features Dedicated Support and Training: Enterprises benefit from dedicated account managers and premium customer support.

Limitless

$69,000.00

Per Year

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The Userlytics Limitless plan is a comprehensive and feature-rich subscription package designed to meet the diverse needs of businesses and organizations seeking extensive usability testing and user research capabilities. This plan offers an annual subscription at a cost of $69,000, providing exceptional value for those looking to unlock the full potential of the Userlytics platform. Key features and benefits of the Userlytics Limitless plan include: Unlimited Number of Participants: With this plan, you can invite as many participants as needed to your usability tests and research studies. Unlimited Number of Studies: There are no limitations on the number of studies you can create and conduct. This means you can run multiple projects concurrently. Unlimited Number of Admin Seats: The Limitless plan provides an unlimited number of admin seats, allowing team multiple members to manage and collaborate on usability testing and research projects within your organization.

Custom Project

Pay As You Go

5 Participants With One-Time Purchase

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The Userlytics Custom Project plan is a flexible and tailored offering designed to meet the specific needs of businesses and organizations seeking to conduct usability testing and user research on a project-by-project basis. This plan allows organizations to customize their research initiatives and select the features and participant options that align with the unique requirements of each project.

Advanced Plan

$11,988.00

Per Year

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The Userlytics SaaS Advanced Plan is a robust and flexible solution catering to the diverse user research needs of businesses and organizations. This plan offers unlimited unmoderated (60 minutes) & quantitative (60 minutes) "bring your own participant" sessions, providing unparalleled flexibility in unmoderated user research. Additionally, it includes 50 moderated "bring your own participant" sessions, with the option to purchase more as needed. Panel participant sessions are also available at an affordable rate of $19 per session.

Premium Plan

$8,388.00

Per Year

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The Userlytics SaaS Premium Plan is a high-tier offering tailored for organizations that require extensive unmoderated and quantitative user research capabilities. With this plan, you gain access to unlimited unmoderated (30 minutes) & quantitative sessions (15 minutes) and the flexibility to bring your own participants, making it ideal for in-depth, data-driven research initiatives. Enjoy the freedom to conduct as many sessions as needed while utilizing your own participant pool to gather valuable insights and enhance user experiences. This plan provides advanced features, customization, and robust analytics, empowering you to make informed decisions based on a wealth of user data.

Userlytics offers flexible pricing plans for every businesses' unique needs. Below is a breakdown of our current plan offerings:

Enterprise: Our most popular plan for organizations conducting one-off UX testing. Allows for unmoderated and moderated testing, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager. Our enterprise plan also offers unlimited seats and accounts, with full access to all of our platform features - only pay for usage! Our volume discounted pricing is all-inclusive of platform (unlimited seats) and participants.

Limitless plan: a comprehensive and feature-rich subscription package designed to meet the diverse needs of businesses and organizations seeking extensive usability testing and user research capabilities. This plan offers an annual subscription at a cost of $69,000, providing exceptional value for those looking to unlock the full potential of the Userlytics platform. Key features and benefits of the Userlytics Limitless plan include: Unlimited Number of Participants: With this plan, you can invite as many participants as needed to your usability tests and research studies. Unlimited Number of Studies: There are no limitations on the number of studies you can create and conduct. This means you can run multiple projects concurrently. Unlimited Number of Admin Seats: The Limitless plan provides an unlimited number of admin seats, allowing team multiple members to manage and collaborate on usability testing and research projects within your organization.

Custom: A plan suited to your exact UX testing needs. Hand select your testing type, participant source, and mix of testing tools and add-ons.

Premium DIY: A solid plan for ongoing UX testing that allows for two account users, use of your own study participants, and an attractive blend of UX tools and add-ons.

Advanced DIY: For ongoing UX testing with all the bells and whistles. Includes five account users, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager.

Pricing information for Userlytics is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Userlytics must be conducted with the seller.

Pricing information was last updated on February 26, 2026

Userlytics Pricing FAQs

Generated using AI

Is Userlytics free, or does it offer a free trial?

Userlytics does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does Userlytics cost in 2026?

According to G2 data, Userlytics pricing in 2026 starts at $3,500.00 and can reach $69,000.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Userlytics's official pricing page for the most current details.

Who is Userlytics pricing best suited for?

Userlytics's pricing is best suited for a wide range of organizations, though G2 reviewers suggest distinct fits by segment. Small businesses and startups benefit most from the Custom Project pay-as-you-go plan or the Advanced Plan at $11,988/year, appreciating the flexibility and lower commitment. Mid-market companies in software, financial services, and retail gravitate toward the Premium or Advanced Plans for ongoing unmoderated and moderated testing. Enterprise organizations in automotive, chemicals, and consumer services leverage the Enterprise Plan for scalability, unlimited admin seats, and dedicated support. G2 reviews from UX researchers, agencies, and higher education institutions also indicate strong adoption across the Advanced and Custom Project tiers for academic and consulting use cases.

What are the key differences between the free and paid versions of Userlytics?

Userlytics offers a free trial that allows prospective users to evaluate the platform before committing to a paid plan. According to G2's pricing data for Userlytics, the free trial provides limited access compared to Userlytics's paid plans, which range from $8,388/year for the Premium Plan to $69,000/year for the Limitless Plan. Paid tiers unlock unlimited studies, moderated and unmoderated testing, panel participant access, advanced analytics, AI-powered transcription, and dedicated account management. The Enterprise Plan adds customized solutions, scalable participant pricing, and security compliance features. G2 reviewers consistently highlight panel access and dedicated support as key drivers for upgrading beyond the free trial.

Is Userlytics considered good value for its pricing?

According to G2 reviewers, Userlytics is widely regarded as strong value, particularly when compared to competitors like UserTesting and UserZoom. G2 users frequently highlight that Userlytics offers comparable or equivalent features at significantly lower price points. Reviewers from small businesses and mid-market companies consistently praise the pricing as reasonable, with one G2 reviewer noting it is "about half the cost" of prior contracted software. Some enterprise G2 reviewers flag high per-study costs, with one citing over $5,000 for a single study. Occasional complaints about unused credits expiring and a confusing credit system temper enthusiasm, but the overall sentiment across G2 reviews strongly favors Userlytics as a cost-effective user research solution.

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Userlytics Pricing Reviews

(2)

Verified User in Utilities

Small-Business (50 or fewer emp.)

11/20/2025

"Effortless Campaign Setup and Valuable Insights with Userlytics"

5/5

What do you like best about Userlytics?

Easy to setup campaigns. Great pricing. User interface makes sense. Great way to get data to improve our web assets. Review collected by and hosted on G2.com.

What do you dislike about Userlytics?

I don't have any negatives to report about Userlytics. Review collected by and hosted on G2.com.

Response from Victoria Pinto of Userlytics

edit

Hi,

Thank you for sharing your review. We’re very happy to hear that setting up campaigns has been easy for you and that our pricing, interface and overall workflow have supported your efforts to gather meaningful insights.

It is great to know that Userlytics is helping you identify ways to improve both conversion rate and user experience across your website assets. Feedback like yours motivates us to keep focusing on clarity, usability and value for our customers.

Thank you again for taking the time to share your experience and for trusting Userlytics as part of your optimization process.

All the best,

Victoria

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

4/14/2026

"Fast user sourcing and responsive support, but transcript exports need improvement"

3/5

What do you like best about Userlytics?

The ability to source a wide range of users very quickly is a real strength, and setting up studies is straightforward, with a simple design of the system. On the rare occasion I’ve had any issues, Userlytics has been very prompt in replying and helping resolve them. They’ve also added some AI tools to the platform, which is a nice addition. Review collected by and hosted on G2.com.

What do you dislike about Userlytics?

It doesn’t export a single transcript document of all users, which makes it challenging when analysing spoken responses for a study. I end up having to do a lot of extra work myself to organise the results into a format that’s easy to analyse.

Also, the order users appear in when clicking through isn’t the same as the order shown on the first screen, which is confusing.

Finally, you can’t set up multiple variations within one study. That makes it difficult to compare test results and, again, creates a lot of manual work. Review collected by and hosted on G2.com.