Dscout Pricing Overview

I appreciate how Dscout allows me to be much more interactive with participants over long periods of time. It gives me the flexibility to be a little more creative with the activities I use, like diary studies and multimedia sharing, instead of being stuck with simplistic, rigid approaches. The freedom to ask participants to make a video or create complex mappings and collages allows for a deeper dive into social interpretation topics that aren't typically discussed. It's great to have tools that let me explore and engage on more nuanced levels with creativity. Review collected by and hosted on G2.com.

One of the things that's very annoying to me is that my screeners have to be approved by Dscout. That's usually a very quick turnaround, but a lot of my research has to be very fast, so that 24-hour turnaround is just too much time. I'll have to use an inferior tool like user testing to get my screeners through more quickly and my participants recruited more quickly. The general screening process seems to be a little bit more manual, which makes things a little bit slower. Unfortunately, Dscout doesn't allow you to integrate with other tools. I tried to incorporate an Optimal Workshop card sort into a Dscout program, but I was told I had to use their own internal CardSort. For the initial onboarding, there's a significant learning curve. It's a very complicated system. While it's very user-friendly once you get used to it, the onboarding is slow and difficult, and if you want help, it can be expensive. Review collected by and hosted on G2.com.

I really like Dscout's feature for screening and recruiting participants. It allows me to put quotas in, which makes it so much easier to use. Unlike UT which I have to set up individual segments to get the right people which is really time consuming and sometimes makes tests take forever to fill. The recruiting pool also has quality people who give good answers and take their time on the things we ask them to do. I also appreciate how you can move questions around, which makes setting up the test super easy. The layout from a test planning perspective is pretty clear. Review collected by and hosted on G2.com.

I don't like how our test plans and screeners have to be approved through Dscout. It makes it really hard to do quick turnarounds with our teams. I wish there was a way to bypass that at times. Once you launch the test, it is a little confusing to navigate back to your screener versus where the test actually lives. Also, when watching back the videos it makes it really hard to follow the transcript with the video. When reviewing all the answers together, It's really hard to figure out what answers go with what participants. It's kind of hard to sort and filter in a way that makes sense to see how certain participants answered throughout the entire test. Review collected by and hosted on G2.com.