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Best Consumer Video Feedback Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Consumer Video Feedback category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Consumer Video Feedback to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Consumer Video Feedback category.

In addition to qualifying for inclusion in the Consumer Video Feedback Software category, to qualify for inclusion in the Small Business Consumer Video Feedback Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Small Business Consumer Video Feedback Available

(273)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 44% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Customer Support
    53
    Features
    28
    User Interface
    26
    Helpful
    21
    Cons
    Technical Issues
    11
    Navigation Difficulty
    9
    Not User-Friendly
    8
    Participant Management
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    8.2
    Invitation
    Average: 8.4
    9.0
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 44% Small-Business
  • 27% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Customer Support
53
Features
28
User Interface
26
Helpful
21
Cons
Technical Issues
11
Navigation Difficulty
9
Not User-Friendly
8
Participant Management
8
Poor Customer Support
8
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
8.2
Invitation
Average: 8.4
9.0
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,445 Twitter followers
LinkedIn® Page
www.linkedin.com
296 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    20
    Ease of Use
    18
    Income Generation
    15
    Helpful
    14
    Surveys
    14
    Cons
    Survey Issues
    9
    Limited Options
    8
    Compensation Issues
    7
    Expensive
    6
    Slow Processes
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Invitation
    Average: 8.4
    9.0
    Survey Link
    Average: 8.7
    8.8
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    772 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
20
Ease of Use
18
Income Generation
15
Helpful
14
Surveys
14
Cons
Survey Issues
9
Limited Options
8
Compensation Issues
7
Expensive
6
Slow Processes
6
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Invitation
Average: 8.4
9.0
Survey Link
Average: 8.7
8.8
Media Library
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
772 Twitter followers
LinkedIn® Page
www.linkedin.com
213 employees on LinkedIn®
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(785)4.4 out of 5
3rd Easiest To Use in Consumer Video Feedback software
View top Consulting Services for UserTesting
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Helpful
    76
    Time-saving
    50
    Customer Support
    42
    Testing Process
    38
    Cons
    Testing Difficulties
    33
    Missing Features
    29
    Survey Issues
    26
    Participant Management
    23
    Not User-Friendly
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    8.0
    Invitation
    Average: 8.4
    8.4
    Survey Link
    Average: 8.7
    7.7
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,049 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,813 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 37% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Helpful
76
Time-saving
50
Customer Support
42
Testing Process
38
Cons
Testing Difficulties
33
Missing Features
29
Survey Issues
26
Participant Management
23
Not User-Friendly
22
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
8.0
Invitation
Average: 8.4
8.4
Survey Link
Average: 8.7
7.7
Media Library
Average: 8.7
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,049 Twitter followers
LinkedIn® Page
www.linkedin.com
1,813 employees on LinkedIn®
(13)4.5 out of 5
9th Easiest To Use in Consumer Video Feedback software
Save to My Lists
15% Off: $245 per Year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.4
    8.1
    Survey Link
    Average: 8.7
    8.6
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Typeform
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    859 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.4
8.1
Survey Link
Average: 8.7
8.6
Media Library
Average: 8.7
Seller Details
Seller
Typeform
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,498 Twitter followers
LinkedIn® Page
www.linkedin.com
859 employees on LinkedIn®
(182)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and bu

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    52
    Features
    37
    Helpful
    29
    Easy Setup
    20
    Cons
    Missing Features
    22
    Complex Usability
    20
    Feature Limitations
    19
    Participant Management
    17
    Not User-Friendly
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    7.8
    Invitation
    Average: 8.4
    8.5
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    LinkedIn® Page
    www.linkedin.com
    284 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and bu

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Enterprise
  • 23% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
52
Features
37
Helpful
29
Easy Setup
20
Cons
Missing Features
22
Complex Usability
20
Feature Limitations
19
Participant Management
17
Not User-Friendly
16
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
7.8
Invitation
Average: 8.4
8.5
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.7
Seller Details
Seller
Dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
LinkedIn® Page
www.linkedin.com
284 employees on LinkedIn®
(30)4.6 out of 5
8th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VideoPeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Features
    3
    Helpful
    3
    Convenience
    2
    Cons
    Billing Issues
    1
    Not User-Friendly
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoPeel features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.4
    8.3
    Survey Link
    Average: 8.7
    7.6
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VideoPeel
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @vidpeel
    43 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
VideoPeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Features
3
Helpful
3
Convenience
2
Cons
Billing Issues
1
Not User-Friendly
1
Poor Customer Support
1
VideoPeel features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.4
8.3
Survey Link
Average: 8.7
7.6
Media Library
Average: 8.7
Seller Details
Seller
VideoPeel
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@vidpeel
43 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect, manage and share social proof. Collect video and text testimonials to grow your business.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Senja Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Organizational Tools
    8
    Easy Integrations
    4
    Interface Ease
    4
    Features
    3
    Cons
    Expensive
    3
    Technical Issues
    2
    Inefficiency
    1
    Limited Analysis Capabilities
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Senja features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    8.4
    Invitation
    Average: 8.4
    8.8
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Senja
    Year Founded
    2022
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Senja Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Organizational Tools
8
Easy Integrations
4
Interface Ease
4
Features
3
Cons
Expensive
3
Technical Issues
2
Inefficiency
1
Limited Analysis Capabilities
1
Limited Options
1
Senja features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
8.4
Invitation
Average: 8.4
8.8
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.7
Seller Details
Seller
Senja
Year Founded
2022
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(105)4.5 out of 5
4th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

    Users
    • CEO
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userfeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Setup Ease
    9
    Easy Setup
    8
    Helpful
    8
    Features
    7
    Cons
    Expensive
    3
    Credit Issues
    2
    Inadequate Feedback Mechanism
    1
    Insufficient Information
    1
    Lack of Guidance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userfeel features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    7.5
    Invitation
    Average: 8.4
    7.7
    Survey Link
    Average: 8.7
    7.8
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userfeel
    Year Founded
    2010
    HQ Location
    London, GB
    Twitter
    @userfeel
    548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

Users
  • CEO
Industries
  • Computer Software
  • Retail
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Userfeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Setup Ease
9
Easy Setup
8
Helpful
8
Features
7
Cons
Expensive
3
Credit Issues
2
Inadequate Feedback Mechanism
1
Insufficient Information
1
Lack of Guidance
1
Userfeel features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
7.5
Invitation
Average: 8.4
7.7
Survey Link
Average: 8.7
7.8
Media Library
Average: 8.7
Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
548 Twitter followers
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
(241)4.7 out of 5
2nd Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Feedback Management
    36
    Simple
    29
    Features
    28
    Setup Ease
    28
    Cons
    Limited Customization
    16
    Feature Limitations
    13
    Missing Features
    12
    Learning Curve
    8
    Limited Features
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userback features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    0.0
    No information available
    10.0
    Survey Link
    Average: 8.7
    10.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userback
    Company Website
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    206 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 7% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Feedback Management
36
Simple
29
Features
28
Setup Ease
28
Cons
Limited Customization
16
Feature Limitations
13
Missing Features
12
Learning Curve
8
Limited Features
8
Userback features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
0.0
No information available
10.0
Survey Link
Average: 8.7
10.0
Media Library
Average: 8.7
Seller Details
Seller
Userback
Company Website
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
206 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(20)4.4 out of 5
10th Easiest To Use in Consumer Video Feedback software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, acceler

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • StoryPrompt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Authentic Engagement
    3
    Features
    3
    Helpful
    3
    Intuitive Use
    3
    Cons
    Limited Options
    3
    Integration Issues
    2
    Lack of Integrations
    2
    Limited Customization
    2
    Video Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • StoryPrompt features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.4
    8.9
    Survey Link
    Average: 8.7
    8.6
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    London, GB
    Twitter
    @heystoryprompt
    68 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, acceler

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 35% Mid-Market
StoryPrompt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Authentic Engagement
3
Features
3
Helpful
3
Intuitive Use
3
Cons
Limited Options
3
Integration Issues
2
Lack of Integrations
2
Limited Customization
2
Video Issues
2
StoryPrompt features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.4
8.9
Survey Link
Average: 8.7
8.6
Media Library
Average: 8.7
Seller Details
Year Founded
2022
HQ Location
London, GB
Twitter
@heystoryprompt
68 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 44% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.9
    8.9
    Invitation
    Average: 8.4
    8.7
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    485 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 44% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
Forsta features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.9
8.9
Invitation
Average: 8.4
8.7
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.7
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
872 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vocal Video Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    User Interface
    1
    Cons
    Subscription Issues
    2
    Account Issues
    1
    Inaccurate Reporting
    1
    Learning Curve
    1
    Licensing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vocal Video features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.4
    9.3
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Walnut Creek, CA
    Twitter
    @VocalVideo
    180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
Vocal Video Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
User Interface
1
Cons
Subscription Issues
2
Account Issues
1
Inaccurate Reporting
1
Learning Curve
1
Licensing Issues
1
Vocal Video features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.4
9.3
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.7
Seller Details
Year Founded
2018
HQ Location
Walnut Creek, CA
Twitter
@VocalVideo
180 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®