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Best Consumer Video Feedback Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Consumer Video Feedback category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Consumer Video Feedback to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Consumer Video Feedback category.

In addition to qualifying for inclusion in the Consumer Video Feedback Software category, to qualify for inclusion in the Small Business Consumer Video Feedback Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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11 Listings in Small Business Consumer Video Feedback Available

(269)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 43% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Customer Support
    52
    Features
    27
    User Interface
    26
    Helpful
    22
    Cons
    Technical Issues
    11
    Navigation Difficulty
    9
    Not User-Friendly
    8
    Participant Management
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    8.2
    Invitation
    Average: 8.4
    9.0
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,456 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    259 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 43% Small-Business
  • 28% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Customer Support
52
Features
27
User Interface
26
Helpful
22
Cons
Technical Issues
11
Navigation Difficulty
9
Not User-Friendly
8
Participant Management
8
Poor Customer Support
8
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
8.2
Invitation
Average: 8.4
9.0
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,456 Twitter followers
LinkedIn® Page
www.linkedin.com
259 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    16
    Ease of Use
    12
    Income Generation
    12
    Surveys
    10
    Helpful
    8
    Cons
    Survey Issues
    9
    Limited Options
    7
    Compensation Issues
    6
    Limited Surveys
    5
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Invitation
    Average: 8.4
    9.0
    Survey Link
    Average: 8.7
    8.8
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    763 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    202 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
16
Ease of Use
12
Income Generation
12
Surveys
10
Helpful
8
Cons
Survey Issues
9
Limited Options
7
Compensation Issues
6
Limited Surveys
5
Expensive
4
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Invitation
Average: 8.4
9.0
Survey Link
Average: 8.7
8.8
Media Library
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
763 Twitter followers
LinkedIn® Page
www.linkedin.com
202 employees on LinkedIn®

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(784)4.4 out of 5
2nd Easiest To Use in Consumer Video Feedback software
View top Consulting Services for UserTesting
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Helpful
    94
    Time-saving
    63
    Customer Support
    51
    Testing Process
    41
    Cons
    Testing Difficulties
    39
    Missing Features
    34
    Survey Issues
    33
    Participant Management
    31
    Expensive
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    8.0
    Invitation
    Average: 8.4
    8.4
    Survey Link
    Average: 8.7
    7.7
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 37% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Helpful
94
Time-saving
63
Customer Support
51
Testing Process
41
Cons
Testing Difficulties
39
Missing Features
34
Survey Issues
33
Participant Management
31
Expensive
26
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
8.0
Invitation
Average: 8.4
8.4
Survey Link
Average: 8.7
7.7
Media Library
Average: 8.7
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,187 Twitter followers
LinkedIn® Page
www.linkedin.com
1,810 employees on LinkedIn®
(13)4.5 out of 5
9th Easiest To Use in Consumer Video Feedback software
Save to My Lists
15% Off: $245 per Year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.4
    8.1
    Survey Link
    Average: 8.7
    8.6
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Typeform
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    842 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.4
8.1
Survey Link
Average: 8.7
8.6
Media Library
Average: 8.7
Seller Details
Seller
Typeform
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,542 Twitter followers
LinkedIn® Page
www.linkedin.com
842 employees on LinkedIn®
(179)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and bu

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Customer Support
    48
    Features
    37
    Helpful
    28
    Research Services
    21
    Cons
    Missing Features
    21
    Feature Limitations
    19
    Complex Usability
    18
    Participant Management
    16
    Not User-Friendly
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    7.8
    Invitation
    Average: 8.4
    8.5
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,582 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and bu

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Enterprise
  • 23% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Customer Support
48
Features
37
Helpful
28
Research Services
21
Cons
Missing Features
21
Feature Limitations
19
Complex Usability
18
Participant Management
16
Not User-Friendly
15
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
7.8
Invitation
Average: 8.4
8.5
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.7
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,582 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
(105)4.5 out of 5
6th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

    Users
    • CEO
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userfeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Setup Ease
    9
    Easy Setup
    8
    Helpful
    8
    Features
    7
    Cons
    Expensive
    3
    Credit Issues
    2
    Inadequate Feedback Mechanism
    1
    Insufficient Information
    1
    Lack of Guidance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userfeel features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    7.5
    Invitation
    Average: 8.4
    7.7
    Survey Link
    Average: 8.7
    7.8
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userfeel
    Year Founded
    2010
    HQ Location
    London, GB
    Twitter
    @userfeel
    548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

Users
  • CEO
Industries
  • Computer Software
  • Retail
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Userfeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Setup Ease
9
Easy Setup
8
Helpful
8
Features
7
Cons
Expensive
3
Credit Issues
2
Inadequate Feedback Mechanism
1
Insufficient Information
1
Lack of Guidance
1
Userfeel features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
7.5
Invitation
Average: 8.4
7.7
Survey Link
Average: 8.7
7.8
Media Library
Average: 8.7
Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
548 Twitter followers
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
(30)4.6 out of 5
8th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VideoPeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Helpful
    4
    Ease of Use
    3
    Features
    3
    Team Helpfulness
    3
    Cons
    Billing Issues
    1
    Not User-Friendly
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoPeel features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.4
    8.3
    Survey Link
    Average: 8.7
    7.6
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VideoPeel
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @vidpeel
    43 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
VideoPeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Helpful
4
Ease of Use
3
Features
3
Team Helpfulness
3
Cons
Billing Issues
1
Not User-Friendly
1
Poor Customer Support
1
VideoPeel features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.4
8.3
Survey Link
Average: 8.7
7.6
Media Library
Average: 8.7
Seller Details
Seller
VideoPeel
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@vidpeel
43 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect, manage and share social proof. Collect video and text testimonials to grow your business.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Senja Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Organizational Tools
    8
    Easy Integrations
    4
    Interface Ease
    4
    Features
    3
    Cons
    Expensive
    3
    Technical Issues
    2
    Inefficiency
    1
    Limited Analysis Capabilities
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Senja features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    8.4
    Invitation
    Average: 8.4
    8.8
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Senja
    Year Founded
    2022
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Senja Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Organizational Tools
8
Easy Integrations
4
Interface Ease
4
Features
3
Cons
Expensive
3
Technical Issues
2
Inefficiency
1
Limited Analysis Capabilities
1
Limited Options
1
Senja features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
8.4
Invitation
Average: 8.4
8.8
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.7
Seller Details
Seller
Senja
Year Founded
2022
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Feedback Management
    30
    Features
    26
    Setup Ease
    25
    Simple
    25
    Cons
    Limited Customization
    15
    Feature Limitations
    9
    Missing Features
    9
    Limited Options
    8
    Not User-Friendly
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userback features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    0.0
    No information available
    10.0
    Survey Link
    Average: 8.7
    10.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userback
    Company Website
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 7% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Feedback Management
30
Features
26
Setup Ease
25
Simple
25
Cons
Limited Customization
15
Feature Limitations
9
Missing Features
9
Limited Options
8
Not User-Friendly
8
Userback features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
0.0
No information available
10.0
Survey Link
Average: 8.7
10.0
Media Library
Average: 8.7
Seller Details
Seller
Userback
Company Website
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
208 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.9
    8.9
    Invitation
    Average: 8.4
    8.7
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
Forsta features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.9
8.9
Invitation
Average: 8.4
8.7
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.7
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
871 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vocal Video Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    User Interface
    1
    Cons
    Subscription Issues
    2
    Account Issues
    1
    Inaccurate Reporting
    1
    Learning Curve
    1
    Licensing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vocal Video features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.4
    9.3
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Walnut Creek, CA
    Twitter
    @VocalVideo
    181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
Vocal Video Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
User Interface
1
Cons
Subscription Issues
2
Account Issues
1
Inaccurate Reporting
1
Learning Curve
1
Licensing Issues
1
Vocal Video features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.4
9.3
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.7
Seller Details
Year Founded
2018
HQ Location
Walnut Creek, CA
Twitter
@VocalVideo
181 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®