Discuss Pricing Overview

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Scale Your Research with Flexible Plans & Pricing

Get unlimited research user access to the Discuss People Experience platform and key services with customizable plans that will scale with the size of your team or organization.

No-commitment, ad hoc pricing, or subscription tiers with preferred pricing and exclusive feature access.

Professional services are offered a la carte on an as-needed basis, including:
Project management
Live tech support
Recruitment
Moderation
Translation
Report writing, and more.

Start a free trial of our unmoderated capabilities at www.discuss.io/free-trial

Discuss has 4 pricing editions. A free trial of Discuss is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Discuss is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Discuss must be conducted with the seller.

Pricing information was last updated on October 10, 2024

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

Average Discount

Perceived Cost

$$$$$

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Discuss Pricing Reviews

(2)

Jill C.

Associate Consultant

Mid-Market (51-1000 emp.)

8/22/2023

"Quick and personal tech support still exists!"

5/5

What do you like best about Discuss?

If I remember correctly, I believe the rep's name was Kevin, but he was so pleasant to troubleshoot with. Usually you deal with a bot with such things so again chatting with a human made it way easier and less frustrating. We were able to solve the problem in no time which was another plus. 5/5 completely satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about Discuss?

The only negative was when booking a respondent, I put the wrong date and immediately changed it after noticing it. Discuss.io notified me that we might incur a fee because the first day and time I put it was within 24 hrs of booking it, so because the change was "short notice," we run the chance of getting charged. Review collected by and hosted on G2.com.

What problems is Discuss solving and how is that benefiting you?

Being after to bookmark important moments is huge and a time saver.

The ability to send out tech checks, invites, and reminders and have dates and times saved has made the process seamless.

We are doing in language interviews and having the live translator at the same time has been a huge game changer for us as we used to send out the videos to get translated to english. Review collected by and hosted on G2.com.

Response from Kendra Gray of Discuss

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Hi Jill,

Thanks so much for the review! Thrilled to hear you had such a good experience with your rep -- we always want to deliver an exceptional human touch that makes your experience smooth and easy, so it's great to hear that made a difference for you. It's also great to hear that the platform and solution itself has helped make your research more seamless and that the live translators are powering your global research. With some of our latest GenAI innovations from our winter release, you'll soon be able to receive English translations for every recording, clip, and highlight reel with just a few clicks so be sure to stay tuned.

We apologize for the mix-up with the respondent booking process. Please reach out to your Discuss rep if you haven't already, and we’ll gladly work with you to resolve the issue and ensure you aren't wrongly charged a fee.

Thanks again for sharing your experience and for choosing Discuss!

Aika S.

11/3/2025

"Valuable Tool for Market Research, But Pricey"

4/5

What do you like best about Discuss?

I find Discuss incredibly useful for conducting studies in our market research company. The platform is particularly advantageous for facilitating online, one-on-one studies involving moderators, observers, clients, and team members. From a functionality perspective, the 'Technical Check' feature stands out as it significantly saves our time by ensuring participants complete necessary checks beforehand, thus avoiding any technical hiccups during the study. Moreover, I appreciate the capability of observing participants, which allows me to monitor if any participant encounters connectivity issues. These features collectively enhance our overall research process and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Discuss?

I would like it to be more affordable because it was expensive during the last study. The pricing seemed high, especially for one-on-one sessions. Review collected by and hosted on G2.com.

Response from Jackie Holiwell of Discuss

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Hi Aika,

Thank you for taking the time to share your experience. We're so glad to hear that Discuss has helped your team run one-on-one studies more efficiently and that features like the Technical Check and participant observation tools have made your sessions smoother. It’s great to know these aspects are adding value to your research process.

We understand your feedback on pricing and know that cost is an important factor when planning studies. Please reach out to your Discuss representative to explore options that might better fit your team’s needs and usage.

Thank you again for sharing your perspective and for trusting Discuss with your market research work.