Discuss Pricing Overview

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Scale Your Research with Flexible Plans & Pricing

Get unlimited research user access to the Discuss People Experience platform and key services with customizable plans that will scale with the size of your team or organization.

No-commitment, ad hoc pricing, or subscription tiers with preferred pricing and exclusive feature access.

Professional services are offered a la carte on an as-needed basis, including:
Project management
Live tech support
Recruitment
Moderation
Translation
Report writing, and more.

Start a free trial of our unmoderated capabilities at www.discuss.io/free-trial

Discuss has 4 pricing editions. A free trial of Discuss is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Discuss is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Discuss must be conducted with the seller.

Pricing information was last updated on October 10, 2024

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

Average Discount

Perceived Cost

$$$$$

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Discuss Pricing Reviews

(2)

Amy W.

Sr. Consultant, FEP Market Research & Insights

Enterprise (> 1000 emp.)

3/4/2025

"Effective, easy-to-use online interviewing"

5/5

What do you like best about Discuss?

It's easy to use the site, and the support people are a click away in case something goes awry. I've seen them successfully connect elderly and less-technical folks alike. The back-room chat feature is helpful for sharing info with the moderator. It's easy to use even for those who aren't terribly familiar with it. Review collected by and hosted on G2.com.

What do you dislike about Discuss?

This isn't a ding on Discuss.io, but about online platforms in general; one's beholden to the quality of the respondent's connection. If he/she has less robust internet, then video might not be possible, but the audio portion will likely still work. There have been a few instances when the respondent just can't resolve his/her technical issues on the day of the interview, and we've had to reschedule/replace the respondent. Review collected by and hosted on G2.com.

What problems is Discuss solving and how is that benefiting you?

Discuss provides voice of the customer feedback that helps us get to know our end users more effectively. And it enables all of us to listen in remotely (vs. having to travel to a central location). The audio files available after the fact are helpful for those with conflicts during the interview time. Review collected by and hosted on G2.com.

Response from Kendra Gray of Discuss

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Hi Amy!

Thank you so much for the 5-star review! It's so great to hear how Discuss is helping you get that all important VoC feedback easily and quickly! Also love to hear that you're finding the platform easy to use and that our support team has been a valuable resource for you.

We understand your point about internet connectivity challenges. It's a common concern with online platforms. To help mitigate these issues, we highly recommend utilizing our tech checks before sessions. They're a great way to ensure your respondents' connections are stable and ready for the interview. Also, don't forget our live support team is always available to jump in and help troubleshoot any technical difficulties on the spot (sounds like you are already familiar with them!)

If you'd like to chat more about these tech checks or any other ways we can further support your research, please don't hesitate to reach out to your Discuss account manager. We're always here to help!

Thanks again for your feedback!

Aika S.

11/3/2025

"Valuable Tool for Market Research, But Pricey"

4/5

What do you like best about Discuss?

I find Discuss incredibly useful for conducting studies in our market research company. The platform is particularly advantageous for facilitating online, one-on-one studies involving moderators, observers, clients, and team members. From a functionality perspective, the 'Technical Check' feature stands out as it significantly saves our time by ensuring participants complete necessary checks beforehand, thus avoiding any technical hiccups during the study. Moreover, I appreciate the capability of observing participants, which allows me to monitor if any participant encounters connectivity issues. These features collectively enhance our overall research process and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Discuss?

I would like it to be more affordable because it was expensive during the last study. The pricing seemed high, especially for one-on-one sessions. Review collected by and hosted on G2.com.

Response from Jackie Holiwell of Discuss

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Hi Aika,

Thank you for taking the time to share your experience. We're so glad to hear that Discuss has helped your team run one-on-one studies more efficiently and that features like the Technical Check and participant observation tools have made your sessions smoother. It’s great to know these aspects are adding value to your research process.

We understand your feedback on pricing and know that cost is an important factor when planning studies. Please reach out to your Discuss representative to explore options that might better fit your team’s needs and usage.

Thank you again for sharing your perspective and for trusting Discuss with your market research work.