Discuss Pricing Overview

Very easy to setup the project (shoutout to Erika who is a great Account Manager), the customer support in the beginning of the interview made sure everything ran smoothly, the people were well recruited and very articulate, and the AI summary helpful as a baseline for analysis. Review collected by and hosted on G2.com.

Not a dislike per se, but because I chose the DIY version, we ended up doing the moderation ourselves which was a great opportunity to speak to consumers but required quite a bit of coordination from my side. I know they do a self-reported option which I am keen to try out as well. Review collected by and hosted on G2.com.

I find Discuss incredibly useful for conducting studies in our market research company. The platform is particularly advantageous for facilitating online, one-on-one studies involving moderators, observers, clients, and team members. From a functionality perspective, the 'Technical Check' feature stands out as it significantly saves our time by ensuring participants complete necessary checks beforehand, thus avoiding any technical hiccups during the study. Moreover, I appreciate the capability of observing participants, which allows me to monitor if any participant encounters connectivity issues. These features collectively enhance our overall research process and efficiency. Review collected by and hosted on G2.com.

I would like it to be more affordable because it was expensive during the last study. The pricing seemed high, especially for one-on-one sessions. Review collected by and hosted on G2.com.