Userback Pricing Overview

I love how Userback makes it easy to include our customers in their website and graphics design processes. It starts with a simple, intuitive setup, so it's up and running fast, and from there you're collaborating in a brilliantly simple, effective way. Userback makes it easy to communicate about graphics and copy changes and ideas in a simple, visual way that anyone can learn in a few minutes. It also makes it easy to track our progress on those changes with its simple STATUS feature, set priorities, and assign tasks to team members. And its social-like communication panel keeps all the discussion organized and referenceable. We thought Userback would be just a change logging tool, but it's way more than that - it's our favorite collaboration tool for discussing visual media. Review collected by and hosted on G2.com.

There's only one improvement I would suggest, and it's so small that it's nit-picky. We'd like to be able to make the logo/branding on the widgets larger - it's quite small relative to the available space in the widget header. Review collected by and hosted on G2.com.

I really appreciate how Userback simplifies the process of visualizing website changes, making it very easy to understand what needs to be modified. This functionality enhances communication between us and our clients, allowing them to clearly mark up desired changes and report bugs. This feature ensures that our developers can see exactly what adjustments are needed, facilitating efficient implementation. The essential tool of being able to click into a live website and demonstrate the required changes directly is incredibly valuable. This feature streamlines our workflow and makes collaboration with clients and developers effective. Review collected by and hosted on G2.com.

It's hard for our clients to see what changes have been requested, and with multiple clients working on the project at once, we often get the same ticket three times from different people. It also annoys me that there aren't presets, so I have to set up every client individually each time. Review collected by and hosted on G2.com.