Kiosk Software

Clearly some small things are not as polished and there are some settings that are a bit buried and hard to find at times, however the main flows work perfectly. I would also argue floor plans are not the easiest to edit, but once you get used to how it works it's okay. Review collected by and hosted on G2.com.

The main use case is resources booking at our workspace, we were able to customize the booking processes very easily, define policies and also add our brand to the portal. On top we also sign in visitors through the platform. Review collected by and hosted on G2.com.

overwhelming with too many features, especially for new users. It takes a bit of time to get used to everything.

Also, occasional connection or audio issues can interrupt meetings, which can be frustrating, especially during important discussions. Another downside is that long meetings can feel tiring, especially when you have several sessions back-to-back. Review collected by and hosted on G2.com.

Zoom Workplace helps solve the problem of communication gaps, especially when teams are working remotely or in different locations. Instead of relying on long emails or delayed responses, it allows instant meetings, quick discussions, and real-time collaboration.

For me, this makes a big difference in staying connected with my team or students. It saves time, makes explanations clearer through screen sharing, and helps avoid misunderstandings. Review collected by and hosted on G2.com.

Lack of weekend tech support can be challenging in high volume times. Temporary licenses are no longer being offered/sold which were a great benefit to during our busiest times of the year. Review collected by and hosted on G2.com.

We used to be a very pen and paper operation. FaciltyOS allowed us to modernize operations with tracking of items entering/leaving the mailroom and notifying recipients when items are ready for pick-up. Approximately, 63% of packages are picked up the same day they are delivered, with an additional 19% picked up the next day. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

Certain requests require coordination through support rather than self-service, which can slow things down. Initial setup and changes may take longer than expected depending on the property and scope. More customization and faster turnaround times for updates would improve the overall experience. Review collected by and hosted on G2.com.

Kastle is assisting our tenants with electronic keypads. This is benefiting us in Property Management because our tenants can manage access more efficiently, reduce reliance on physical keys, and streamline move-ins, move-outs, and vendor access. Review collected by and hosted on G2.com.

What I didn’t like is that if the internet goes down, the reception system collapses, since there’s only one point of failure. Review collected by and hosted on G2.com.

It is widely used to solve problems, especially for visual identification of issues. It also helps with problem configuration and managing obligations. Using data to view days and overall progress is straightforward, and everything works smoothly, which saves time and improves the workflow. Review collected by and hosted on G2.com.

So far, I can't see a downside other than the time you need to log in to it. It would be better if there is some integration that it might have with other tools that are used to track the employee's login. Review collected by and hosted on G2.com.

It helps us identify which desks are available for use so that we won't have people struggling to get a station to do their work on. It also helps us identify the whereabouts of the other employee Review collected by and hosted on G2.com.

I wish there was a way to assign a customer in the queue to a specific client. Sometimes, when an associate is actively working with a customer, they forget to claim the customer in the queue. Allowing us to force-assign customers would help free up the waiting queue and more accurately represent our workers' workload. Review collected by and hosted on G2.com.

Qminder helps keep track of check-ins, allowing us to organize efficiently and see who we've helped throughout the day. Review collected by and hosted on G2.com.

A couple of things I don't like are the App on the iPad will often revert to the pin code requirement if a user accidentally taps the wrong thing, then it becomes useless until I come in and reset the screen. The price is too high for a company that uses it daily but doesn't use most of the features we pay for. Review collected by and hosted on G2.com.

For our company, it solves the process of visitors coming in to a secure building and needing to let someone know they have arrived. When no one is in the lobby there really isn't another way to notify employees they have arrived other than using their cell phone which doesn't always have service in the lobby of our building. Review collected by and hosted on G2.com.

At the moment, I don’t have any dislikes about the Skeeda software. Review collected by and hosted on G2.com.

As a facilities manager, having control over the onboarding and offboarding process saves me a lot of time. The fact that individuals can hot-desk at their required desks takes the pressure off me, especially since space is at a premium within this company. Review collected by and hosted on G2.com.

There’s nothing to dislike about Guardian. In our organization, we too often got distracted by scope creep while developing new strategies. It’s critical not to get pulled off course by every new idea; instead, we need to stay focused on the task and scope, and keep the fundamentals in mind. Review collected by and hosted on G2.com.

Guardian helped us accomplish a significant strategic goal we call "time-to-pay;" the connectivity between contractor time on site, and SAP integration for accurate invoicing. That was a significant challenge we faced and Guardian helped us resolve delivering real dollars back to our operations SG&A. Review collected by and hosted on G2.com.

I don't have anything specific to say about Joan at this time; everything is working fine. Maybe there could be an improvement on the mobile app, but it's not frequently used by the users. Maybe there could be an option for automatic login or check-in or something like that. Review collected by and hosted on G2.com.

We use Joan to reserve office seats with a floor plan, choosing our own seat according to our shift. Review collected by and hosted on G2.com.

Having to pre-register the contact person who can be visited instead (honestly this is me nitpicking as I didn't dislike anything really Review collected by and hosted on G2.com.

Keeping a register of visitors so we know which non-collegeaues are in the building Review collected by and hosted on G2.com.

I think Splan needs more marketing and promotional efforts to expand its reach to various environments and different locations such as warehouses, auto showrooms, and banks. There should be more promotions not only through known people but also via platforms like LinkedIn or social media. This would help in reaching different places and potential users who could benefit from Splan's capabilities. Review collected by and hosted on G2.com.

I use Splan to streamline our office's check-in and checkout processes, enhancing security by preventing unauthorized access and keeping a comprehensive history for review. Review collected by and hosted on G2.com.

This is probably more of an issue with our hardware, but every once in a while the app on the iPad disconnects. The app still looks like it’s working, so it would be helpful if it made it clearer when it isn’t syncing. Review collected by and hosted on G2.com.

Tracking visitors is straightforward, and it keeps a detailed record of each visit, which I find very helpful. When we require visitors to sign our NDA, Eptura Visitor keeps all NDAs on file, and they’re easy to reference and download whenever needed. Review collected by and hosted on G2.com.

There's a little resistance from mostly older individuals who find paper logs easier, but a little assistance they adapt to the change. Review collected by and hosted on G2.com.

We needed logs that we could easily search back if necessary. With paper logs, it's time consuming and people's writing isn't always legible. With VisitUs, searching is easy and no paper logs to file away. Review collected by and hosted on G2.com.

They still need to tighten up their configuration pages, they can get overwhelming when you are trying to change multiple settings all at once. However, their customer service really helps in this regard. Review collected by and hosted on G2.com.

We have been using Waitwell for almost 2 years now. We were forced to begin using a queuing/scheduling software when COVID occurred. We researched for about 6 months before deciding on Waitwell for the primary reasons of functionality, cost and support. We use it for scheduling our criminal record checks, our walkin police reporting and scheduling for our virtual police reporting. We have been incredibly satisfied with the product overall. Review collected by and hosted on G2.com.

Nothing much that I discovered so far.

However, adding options of more integrations would be great.

Moreover, its a very well balanced and thought product which is competing on International standards. Review collected by and hosted on G2.com.

Vizmo has benefited me in the followinging ways:

1) Digitising the visitor logs.

2) Helping the security audits via easy to use reports/logs.

3) Providing an amazing visitor experience.

4) Cutting short on manual interventions at security and reception.

5) Safe and secure data retention due to GDPR complaince (very important for en enterprise). Review collected by and hosted on G2.com.

I have not found something that I do not like yet Review collected by and hosted on G2.com.

It helped a lot as it made the receiving process much more efficient. There's no need for a person to be always assigned at the front desk, Greetly does that for us now. It saves time and money. Review collected by and hosted on G2.com.

I have not had anything to dislike about the app yet. Anything I am not familliar with can be found on their website which helps you manage new areas that you would like to add. Review collected by and hosted on G2.com.

Visitor logging is a big issue and this program solves that issue for us. For new policies that were introduced this year, we were able to adjust the app to include an NDA and secrecy agreement. This also lets us pull a report at any specific time you set to see which visitors are still logged in the building. Review collected by and hosted on G2.com.