Joan Reviews & Product Details

I like that Joan is a very user-friendly software and application, making it easy to use. The onboarding process was quite easy, and the integration with Azure is very smooth for both IT administrators and end users. We use some Joan devices for booking in Teams rooms. The initial setup was straightforward with everything well-documented, simplifying the floor plan setup and booking of the office seats, as well as scheduling with tablets. Review collected by and hosted on G2.com.

I don't have anything specific to say about Joan at this time; everything is working fine. Maybe there could be an improvement on the mobile app, but it's not frequently used by the users. Maybe there could be an option for automatic login or check-in or something like that. Review collected by and hosted on G2.com.

I like Joan for meeting room calendar display and booking. It allows me to see meeting room availability right on the door, and it helps a lot with blocking out rooms during unplanned meetings. I appreciate Joan's long battery life on displays, which lasts around 8 weeks or more, and the simple magnetic display mounts. The infrequent need for battery charging and the ability to easily detach and reattach displays are really convenient for me. Also, Joan integrates well with MS 365 calendar, and the setup process was simple enough. Review collected by and hosted on G2.com.

Room Display is slightly bulky but i expect that comes with the long battery life Review collected by and hosted on G2.com.

I like how Joan allows us to see if a room is free without disturbing a potentially ongoing meeting. Its reliable syncing with calendars, picking up new meetings as soon as they are added, has been really beneficial. The initial setup was very easy, thanks to the guides on their website and their supportive team always being on hand to help. Review collected by and hosted on G2.com.

The battery life when not on the POE mounts could be improved, as well as the size of the Joan Pro 6. The price of the POE mounts could be reduced. Review collected by and hosted on G2.com.

I like that with Joan, we can reserve through the app, which is really easy. I just open the app and make reservations with one click. It's especially convenient for those times when I forget to reserve because I can do it quickly. Also, the initial setup was smooth after meeting with the representative. Review collected by and hosted on G2.com.

I don't like that it's difficult to set up recurring meetings, like adding a weekly meeting to the system. Review collected by and hosted on G2.com.

Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admins and end users. The devices are used on a daily basis across our offices, both for pre-booked meetings and on the spot meetings. The devices are super easy to use and don't require lots of training and engagement with your users.

The support team are incredibly helpful - we had a couple of teething issues, but they were on hand and assisted with fast resolutions! Review collected by and hosted on G2.com.

Not a great deal - it's good that you can buy the devices but have to pay an annual license cost. It'd also be great if Joan gave you a more straightforward pricing tier. Its annoying that we don't get device specific customisation, as that's a tier (and price point!) up. Review collected by and hosted on G2.com.

The device itself is great and had been helpful and was fairly easy. Review collected by and hosted on G2.com.

Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. Review collected by and hosted on G2.com.

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Review collected by and hosted on G2.com.

Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.

It was quite stright forward to get it configured and working, very little information had to be given to users.

The quick book feature of walk ups is conveniant.

Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.

This is a system that is used all the time now. Review collected by and hosted on G2.com.

If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.

Screen and status lights on the pro model could be a little brighter. Review collected by and hosted on G2.com.

I just need a basic scheduler outside of one conference room. It is simple to use by walking up and scheduling the meeting right there from the screen. It was fairly easy to set up with the help of the customer support team. I did have to call in one time, but they were able to answer my questions. Review collected by and hosted on G2.com.

The touch screen seems to be slow and lagging. We also had to buy an additional mounting bracket because the magnet wasn't strong enough. Review collected by and hosted on G2.com.

We really like the ease of use and how easy it was integrate into the companies flow. Our meeting interruptions have gone down drastically and employees are being more careful with how long meetings run, and if they know a meeting is going to take long they can look and see who's hosting the next meeting and can reach out to see if its okay that they take a little longer than expected. Review collected by and hosted on G2.com.

In the beginning had some trouble connecting to the internet. It would only connect to a 2.4GHz wifi and we only a 5GHz. So we had to get in contact with our internet provider and explain the situation and then after about a week of having Joan we were able to connect and start to use Joan. Review collected by and hosted on G2.com.