--- title: Kisi Reviews meta_title: 'Kisi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how Kisi works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 37 scale: '5' date_modified: '2026-06-24' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Kisi Reviews **Vendor:** KISI **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.5/5.0 **Total Reviews:** 37 ## About Kisi Kisi is a cloud-based physical security and access control platform designed to help organizations connect people and spaces through modern, secure, and flexible workplace security solutions. This innovative platform integrates various security functionalities, including access control, visitor management, video surveillance, intrusion detection, analytics, and reporting, all within a single, user-friendly interface. Kisi is tailored for simplicity and scalability, making it suitable for a wide range of organizations seeking to enhance their security measures. Targeted at industries such as fitness and wellness, coworking spaces, commercial real estate, and technology, Kisi addresses diverse security needs with a comprehensive suite of tools. The platform enables organizations to manage access to doors and elevators, streamline visitor access, and facilitate security workflows from virtually anywhere. This flexibility is particularly beneficial for businesses that operate in hybrid work environments or require 24/7 unstaffed access, as Kisi can accommodate various use cases, including tailgating detection and booking integrations. Key products of Kisi include the Reader Pro, Controller Pro, and Terminal Pro, which collectively form a robust ecosystem for managing physical security. The platform also offers an Intercom Pro system, web and mobile applications, and seamless integrations with existing security infrastructure. Users can leverage flexible credentials, such as Apple Wallet employee badges, to enhance convenience and security. These features not only improve operational efficiency but also allow organizations to monetize their spaces effectively, ensuring a modern user experience across multiple locations. Kisi stands out in the access control market by providing a unified solution that simplifies security workflows and enhances overall security management. The platform's analytics and reporting capabilities enable organizations to gain valuable insights into their security operations, helping them make informed decisions and optimize their security strategies. By combining advanced technology with user-centric design, Kisi empowers organizations to create safer environments while adapting to the evolving demands of modern workplaces. ## Kisi Pros & Cons **What users like:** - Users commend Kisi for its **exceptional customer support** , highlighted by responsive and informative representatives like Kalib Mickelson. (1 reviews) - Users love the **ease of use** of Kisi, praising its simple functionality and clean user interface. (1 reviews) - Users appreciate the **exceptional customer support** from Kisi representatives, enhancing their confidence in the decision to choose the product. (1 reviews) - Users appreciate the **ease of use** and **simple functionality** of Kisi, enjoying a clean UI experience. (1 reviews) - Users highlight the **exceptional professionalism** of Kisi's staff, particularly commending their supportive and informative approach. (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find Kisi's price to be **higher than other options** , though some believe its features justify the cost. (1 reviews) - Users experience **poor customer support** , with unresponsive staff and unresolved critical issues affecting their overall satisfaction. (1 reviews) ## Kisi Reviews ### 1. Kisi is ehh **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Kisi?** I like that it doesn't require a physical key to get in the office **What do you dislike about Kisi?** I don't like that the door doesn't automatically open as you approach and that you have to swipe in-app in order to make it open. **Recommendations to others considering Kisi:** Definitely pay for the version that detects as you get closer in order to open the door automatically vs. the manual app swiping version **What problems is Kisi solving and how is that benefiting you?** It provides the benefit of not giving everybody in the whole office a key and it provides the ability for people who are remote to come work in-office as well. **Official Response from Melanie Almeida:** > Thank you for your review. However, we made some improvements and we now offer the Tap-to-unlock functionality. With the right permissions, all you have to do is hold your device up to a Kisi Reader and open the door. ## Kisi Discussions - [An electronic keypad entry system solves all those missing key problems. ... Unlock your front door with a four-digit number that you simply punch into an electronic keypad. This electronic lock is easy to install; you only need a screwdriver.](https://www.g2.com/discussions/an-electronic-keypad-entry-system-solves-all-those-missing-key-problems-unlock-your-front-door-with-a-four-digit-number-that-you-simply-punch-into-an-electronic-keypad-this-electronic-lock-is-easy-to-install-you-only-need-a-screwdriver) - 1 comment, 1 upvote - [What makes Kisi unique?](https://www.g2.com/discussions/value-of-kisi) - 1 comment, 1 upvote - [What is an access control software?](https://www.g2.com/discussions/what-is-an-access-control-software) - 1 comment - [What features should a good access control system include?](https://www.g2.com/discussions/what-features-should-a-good-access-control-system-include) - 1 comment - [What are some features of access control systems?](https://www.g2.com/discussions/what-are-some-features-of-access-control-systems) - 1 comment - [View Kisi pricing details and edition comparison](https://www.g2.com/products/kisi/reviews?filters%5Bnps_score%5D%5B%5D=2&open_modal_url=%2Fpt%2Fproducts%2Fkisi%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fkisi%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D2%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+00%3A45%3A27+-0500&secure%5Bsession_id%5D=2aea955b-3151-46de-95f5-8163b703b8ae&secure%5Btoken%5D=5a1fc07bc5373c60e4f0a7d3270692388abd4c60a6553984dcced5c25cc4d222&format=llm_user) ## Kisi Integrations - 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