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VisitUs Reception

By VisitUs Reception

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VisitUs Reception Reviews & Product Details

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Starting at $29.00
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VisitUs Reception Reviews (18)

Reviews

VisitUs Reception Reviews (18)

4.8
18 reviews

Pros & Cons

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Verified User in Civic & Social Organization
AC
Mid-Market (51-1000 emp.)
"Visitor sign-in is so much easier now"
What do you like best about VisitUs Reception?

We no longer have to keep track of paper logs and filing them afterwards, which takes up space. The software was easy to setup and get working. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

There's a little resistance from mostly older individuals who find paper logs easier, but a little assistance they adapt to the change. Review collected by and hosted on G2.com.

Rajvir U.
RU
Head of IT
Small-Business (50 or fewer emp.)
"Simple and useful app"
What do you like best about VisitUs Reception?

Configuration and ease of use. Any non-technical person can configure it in minutes. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

There is nothing not to like about it. It does its job perfectly. Review collected by and hosted on G2.com.

CW
Small-Business (50 or fewer emp.)
"Streamlined management of onsite workers & guests; with reliable, efficient customer support"
What do you like best about VisitUs Reception?

The evacuation feature was the initial drawcard for our business as we utilize a range of labour hire providers and often have sales reps or maintenance contractors onsite. However, through 2020, the need to maintain a COVID register and screen visitors appropriately for our business, we have found VisitUs to be a simple and effective tool to do this. The screening questions are easy to change as needed and the results are readily available online. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

The new layout (since the update) has been confusing for many of our people. The "Sign In" is now prominent and instead of using the mobile option for subsequent visits, many continued to sign in, in full. This is time consuming and annoying for regulars. I'd love to see the layout changed to be more clear. Something like "First Visit? Click Sign In" "Returning Visitor? Click Mobile" Review collected by and hosted on G2.com.

Wayne T.
WT
Duty Manager
Small-Business (50 or fewer emp.)
"Professional easy to use reception software"
What do you like best about VisitUs Reception?

Easy guest and staff login, delivery log and notification, visitor and contractor ID badges printed upon check in, evacuation options, mobile phone link notification for emergencies evacuation, great statistical graphs and data, well designed and sleek appearance, helpful and speedy customer support. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

Our WiFi sometimes isn’t strong enough for the printer, therefore visitors need to wait longer for their badges which can be frustrating, an alternative may be to hardwire the printer into a local network? Review collected by and hosted on G2.com.

Ross D.
RD
Head of IT Delivery & Support
Mid-Market (51-1000 emp.)
"Visit-Us reception, revolutionised visitor sign-in for ever"
What do you like best about VisitUs Reception?

1) Pre-registering visitors

2) Moving away from a visitor book (and creating a data-leak document)

3) Returning visitors can simply scan a QR code from their phone

4) Easy to access Roll-call for emergencies

5) Searchable Visitor database for contact and trace

6) Simple App download, login and away you go

7) Very easy sales/onboarding process

8) Very good support Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

Surprisingly nothing ! The implementation was simple, affordable and looks very slick controlled from a single place for multiple devices (and reception desks) Review collected by and hosted on G2.com.

Elli G.
EG
Centre Manager & Community Development Specialist
Small-Business (50 or fewer emp.)
"VisitUs Is a must have for every organisation or business!!"
What do you like best about VisitUs Reception?

It is user friendly and people's privacy is protected when collecting information for contact tracing. The reports are easy to use and are comprehensive they have taken the guess work out of our statistical data reporting to important stakeholders. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

Nothing it is a fantastic system and wish we had implemented it sooner. We used to operate with manual sign in book which was labour intensive and not private. Review collected by and hosted on G2.com.

GD
Mid-Market (51-1000 emp.)
"Simple, effective, and a great addition to the systems keeping our company operational."
What do you like best about VisitUs Reception?

Price is competitive, setup is straight forward. The visitor UI for the tablet has come a long way and is much more attractive from a UX/UI design perspective. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

The administration portal UI is a bit dated. There needs to be a easier way to enable evacuation. Ideally a secret way to enable on the tablet. Microsoft 365 syncing would also be advantageous Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market (51-1000 emp.)
"Good software. Helpful support team"
What do you like best about VisitUs Reception?

ease of configuration and use. Interface is customisable to our liking Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

Logging out users (once someone starts typing in the logout field, anyone currently logged in to the premises start to pop up, which might result in it showing names of people who don't want their names seen). we resolved this internally by obliging visitors to enter their contact number, and using the contact number when logging out, not exposing other names. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market (51-1000 emp.)
"Transformed our reception"
What do you like best about VisitUs Reception?

VisitUs is simple to use, setup and get going. We loved how quick it was to deploy, and the features it includes, such as SMS and email notifications. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

No integration for Fire Systems, which means when the alarm goes off, we have to manually trigger the alarm through VisitUs, in order to get the register of who is in. Review collected by and hosted on G2.com.

KT
Small-Business (50 or fewer emp.)
"Excellent system for the management of visitors to the site."
What do you like best about VisitUs Reception?

Great system COVID questionnaires contactless Sign in is a great feature. Review collected by and hosted on G2.com.

What do you dislike about VisitUs Reception?

No items to dislike. The system operates above expectation. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by VisitUs Reception.

Complete Solution

Starting at $29.00
Per Month
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