I schedule high school music lessons where students can sign up on a weekly basis for what works in their schedule. This system allows students to choose from the availability I have set and work within their own hectic schedules for a time that is best for them. My attendance rate has sky-rocketed for lessons since switching to this system this year. I am paying for the advanced settings and plan to continue for the foreseeable future. Review collected by and hosted on G2.com.
It can be a bit of a learning curve as you are working through your own calendar to 'talk' to youcanbook.me which can seem backward. I watched the videos to learn more and that does take time to devote to truly learning the system. Review collected by and hosted on G2.com.
I highly recommend purchasing the subscription version. It gives far more access to features that are incredibly useful. Review collected by and hosted on G2.com.
My student attendance rate for lessons is currently at approximately 95% for this school year. This system is allowing families the flexibility to accommodate their schedules. I also have it set up for them to tell me what they have been working on so when we go to their lesson we immediately jump into the content. Review collected by and hosted on G2.com.
We use Doodle to gauge peoples' availability on different days and times when trying to schedule a call, meeting, or videoconference for a group of people. It's effective at this task, much moreso than just asking everyone what times they can do. It's also free at the lowest level, which has proven sufficient for most of my needs. I don't know what pricing is like at higher levels, nor what additional functionalities come with increased price points.. Review collected by and hosted on G2.com.
Honestly, there's not much I dislike about it. It's great at what I use it for, which is basic availability polling to arrange meetings, calls, videoconferences, etc. I don't know much about other functionalities, so can't comment regarding those. Review collected by and hosted on G2.com.
It works quite well for what I use it for, which is basic polling of peoples' availability at different dates/times for meetings, calls, etc. It's also free at the lowest level, which is all I need given the small size of my organization. Review collected by and hosted on G2.com.
We use Doodle to gauge peoples' availability at different times when trying to schedule a call, meeting, or videoconference. It's much easier than having people send emails with what times they can/can't make it. Review collected by and hosted on G2.com.
This is a simply amazing plugin for memberships. I loved it from the very first minute for its easiness and the fantastic support. After the course add-on was released, I moved all my courses out from LearnDash into Memberpress! And won't be using Lerandash anymore, thanks for this as I was struggling at each and every WP update.
Then the cherry on top was the Elementor integration.
Thanks Memberpress! Review collected by and hosted on G2.com.
I don't have anything to ask for more than it already offers! I do not find any outsides at the moment! Review collected by and hosted on G2.com.
Memberpress is the top plugin for membership websites and thanks to the courses add-on you can easily set up any course or content dripping, all from the same control panel and with no struggle as the integration is really amazing. I love it! Review collected by and hosted on G2.com.
Having one and only plugin for courses + membership, getting rid of LearnDash, having the Elementor integration were all gifts that I was not expecting and that made my purchase even more filled with value! I have also managed to use theMemberpress to create some other membershis, not tied to my courses, which also facilitated my work in terms of payment controls and invoice issuing. Review collected by and hosted on G2.com.
HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your wor
The platform is so robust and scaleable and with the ability to highly customize features to go with any company system Review collected by and hosted on G2.com.
Too complicated to use, and very expensive. I feel guilty for not using all of the features and dumb for not know how to use them Review collected by and hosted on G2.com.
If you have someone talented and willing to learn to use HubSpot, it is an absolutely amazing system. For the individual user, however, it is too expensive and too difficult Review collected by and hosted on G2.com.
Integration and automation of various social media, CRM and back office functions Review collected by and hosted on G2.com.
I like that we can have multiple people's calendars on our home screens. I work in a small mental health practice and we're often scheduling for one another so it's imperative that we be able to see each other's calendars. Before COVID, we were also allowing clients to schedule themselves through our website which was great. I also enjoy the business integrations. We've been able to integrate our scheduling with Zoom, GoToMeeting, Active Campaign and QuickBooks--which has allowed us to streamline our business and client processes. Review collected by and hosted on G2.com.
I don't like that when you block off time in Acuity, it doesn't show up on your linked Google calendar as blocked off time. The acuity app is constantly having problems, so it's difficult to use my phone for scheduling. They allow for different colors for different appointment types, but they don't allow you use different colors for different practitioners' appointments. When you're looking at everyone's calendar on one page (especially in week view) it's really confusing and you can't easily distinguish whose appointment is whose. Review collected by and hosted on G2.com.
We can integrate it with other apps which means when clients get scheduled for certain appointment types, they now automatically receive certain emails, zoom links when appropriate, and their payment can go through quickbooks. It works pretty well, minus the kinks listed above, for a small practice. Review collected by and hosted on G2.com.
Groove is a sales engagement platform that improves productivity by automating time consuming tasks such as email logging, outbound call logging, activity capture, and meeting
The calendar/availability sync functionality Review collected by and hosted on G2.com.
Sometimes Groove doesn't recognize a client's email. Review collected by and hosted on G2.com.
Connection issues with students (clients) have been further solved. Review collected by and hosted on G2.com.
I am a very small business, it is just me. 10 to 8 made it so I could still have a booking site that is compatible with my website for a price I could actually afford where I feel that most booking platforms are not priced for real small businesses. Their customer service is amazing. When ever I have a problem I email them and they respond promptly with actual answer/solutions Review collected by and hosted on G2.com.
I wish that the reviews they received from clients could be posted as they are filled out not just as a star rating. I know I can simply copy and paste them to my site but I feel like that is a way to work around less than stellar reviews. Other than that no complaints. Review collected by and hosted on G2.com.
There is a learning curve to this program take the time to play on it and learn all of its features. I am still learning new stuff and I am have been using it for about 3 years now. Review collected by and hosted on G2.com.
It allows me to have a real schedule instead of just using google calendar which got difficult to keep track of, also it allows my clients to book me directly right from my website. Review collected by and hosted on G2.com.
ClubExpress has the best support I have ever experienced. Their support engineers are pleasant and understand the ClubExpress system. There is seldom a long telephone hold. This may be because of their 990 page very complete and searchable User/Admin Manual, which is frequently updated.
The sales team understands our needs and recommends solutions based on how others use their system. The development team helped us create an attractive user-friendly website.
They are the only Association Management system that I know of that interfaces with both QuickBooks Desktop and QuickBooks Online
The opportunity to open a free trial account. Call the ClubExpress sales team and they will explain how the trial account works. Review collected by and hosted on G2.com.
I cannot think of anything and we have been using ClubExpress for over a year. Review collected by and hosted on G2.com.
Strongly suggest you go for it. Review collected by and hosted on G2.com.
We are a 20-year-old trade association with 1,500 members, that is recently being managed by unpaid volunteers. For the majority of our 20 years we were managed by a professional management company using a Microsoft Access database. Our data was moved to a propriety database, of which our association was the only user and one developer causing our management company to resign. Our Board recognized that this was a high-risk situation and researched the market for a year looking for a new association management system (ASM). We converted to ClubExpress in late 2018.
We now have much improved communication with our members and can both advocate and educate members better than ever.
ClubExpress has helped us develop a plan to grow our individual membership, which we believe, by more than 10x. Review collected by and hosted on G2.com.
I've worked with Mobilize since 2017 and the one thing that has always stood out is the clarity of their product vision. They know where they're headed and how they want to get there - both in the people the bring on as well as their product roadmap. Every feature that's developed is intentionally executed on to accomplish a very specific goal while still keeping an eye on future opportunities.
The product itself builds on what we all instinctively know - communication allows for endless improvement and I see them building their platform to break down every digital barrier - both obvious and latent- that impedes our ability to connect with others to reach our fullest potential. Mobilize is really more than a product, it's an understanding of what makes great connections happen. Whether you're trying to connect with your customers or collaborate with colleagues, this is the tool that will help you do it.
Also worth noting is their exceptional staff. They're hardworking, collaborative, and forward-thinking.
I cannot say enough good things about this company. Review collected by and hosted on G2.com.
I have no criticism to share at this point. Review collected by and hosted on G2.com.
Managing a community takes time and dedication. Make sure that you have the resources to devote to this effort. Simpling standing up a community is not enough - you have to be thoughtful, intentional, and have a clear vision for what you're trying to accomplish. Review collected by and hosted on G2.com.
We're able to connect with our customers in a secure and private, yet easily accessible way. We use Mobilize to build brand awareness and further our product development research efforts. Review collected by and hosted on G2.com.
Hupport has played a very important role in acting as a catalyst in my life. It has given me freedom to manage multiple sources in my business. I am really satisfied with the services.
I am a writer who needs a lot of backend support to monitor my client’s needs and requirements. This has been checked duly by the support system provided by Hupport. It has been acting as a successful guide whenever I needed some mentorship and guidance.
When I planned my business startup idea in early January, I was very clueless as to how this would work online. There are many misconceptions which were going in my mind as a business entrepreneur. There is a need to identify the areas where a business needs support.
This Platform caters to needs and requirements which has been faced with small entrepreneur’s like me. Review collected by and hosted on G2.com.
This year has been successfully very profitable due to the support of SMS, Calls, Virtual Meets etc. I have acquired a turnover of addressing 150+ clients by their constant support and guidance. There are many problems that I faced during my journey when I was doing my business alone. I have been in a lot of trouble because of various problems that I faced. They were client negotiations, market value upgrading, service quality etc. I have been in a mess when I found this platform. There are many things which as a business owner we need to understand. The best part is rapid digitalization and new richness in ideas and thoughts have made activities so much advance. I would really appreciate the opportunity and constant support that they have provided me throughout my Journey. Review collected by and hosted on G2.com.
This is the best service possible which I could have got in 2020 that made me survive through my best times. I would like to recommend it to all freelancers Review collected by and hosted on G2.com.
I was not able to do client retention as it is the most difficult task for me. The clients that came never took my services next time. The benefits I realised were that the product was easy to use and helped in giving me tips and tricks to achieve my target.When we have the support to monitor our outcome we can grow at a fast pace as working alone so we need to understand the importance of learning. Review collected by and hosted on G2.com.
An all-inclusive and flexible association management solution that is built around a core membership database that can improve an organization's day-to-day efficiency, includi
When I started using MemberLeap, I had never used software to create web content before. I was surprised at how easy it was to create and update web content. The interface is extremely intuitive and it is easy to learn the multiple functionalities of the software.
MemberLeap is also extremely responsive to help troubleshoot issues. Recently, I had to reach out to them to get a quote on how much it would cost to make a couple of edits to our web layout. They responded within a couple of days and were very clear on price.
Finally, it is very easy to embed multimedia items into content - I typically need to embed a large number of images. I can easily link to these images. Review collected by and hosted on G2.com.
The content editor can have glitches at times. I've noticed that it can add extra characters after publication and can be finicky with special characters. Additionally, it is very important to save work if you are working on the same content for a long time - I've experienced (the hard way) that you could be logged out of your account and lose all your work. Review collected by and hosted on G2.com.
I often need to update the content of our website - MemberLeap makes this frequent updating easy and the layout looks great! Review collected by and hosted on G2.com.
Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools.
The best about the platform is that you can really do most of the operations a professional association needs within the same space. Events, registrations, tickets, member renewal, special prices, coupons, emails, and the list goes on. The centralization of all the data also have been quite a point for us. The fact that we are able to see everything happening across the organization has provided us with the power to make decisions faster and provide solutions that work! Review collected by and hosted on G2.com.
There is nothing really I can think of that Glue Up lacks at this time. Maybe as the industry develops, new ideas or new channels will unfold but the only thing at this I wish we would have found it earlier when starting the association. Engagement would have been much easier. Review collected by and hosted on G2.com.
If you are not tied to any custom-build software or any some subscription to any association management software you must consider this platform. Our engagement has boosted thanks to utilizing the right tools and this has proven to be an almost now irreplaceable one. Review collected by and hosted on G2.com.
Engagement and therefore, member retention are our biggest problems. With this set of tools we find we can concentrate on content and automating the rest. Our members also find it a great value so they can interact with each other within the frame of the organization avoiding the noise of social media. Review collected by and hosted on G2.com.
Revenue Grid is all-in-one for Outlook/Gmail to Salesforce integration that actually works. Highly configurable Sync Engine puts logging sales data in full auto mode, while In
Revenue Grid has great integration with Salesforce. I work for a medium sized organization and can save emails straight to Salesforce. You can easily search a contact to see if anyone else at the org has been in communication with them. I love the book a meeting feature as well. Review collected by and hosted on G2.com.
It takes a bit of time to load, but not a huge deal Review collected by and hosted on G2.com.
Really great tool to seamlessly integrate with external programs. Review collected by and hosted on G2.com.
You can set up a meeting with an external contact by cc'ing people from your org. You can easily create a new contact in Salesforce by saving directly in your Outlook. Review collected by and hosted on G2.com.
Thyrv has given me a business hub incorporating all my business processes so I am not using multiple applications. Now that I have a hub, it also has helped me consider how I am running my business, which has been very useful. Review collected by and hosted on G2.com.
nothing to add here, Thyrv has been great! Review collected by and hosted on G2.com.
My favorite feature is the ability to post content to multiple social media platforms at once. I also like that Thryv is growing its network of affiliations with other online applications, making it easier and easier to pull everything together. Review collected by and hosted on G2.com.
Talk about having everything that you need integrated to your email on the same app. Cirrus gives you the amazing email enterprise experience to track everything while staying organized and focused. Furthermost, the integrations with Salesforce make it worthwhile- making it easy to organize and archive the most important email threads. It also has a lot of cool integrations that help your day to day, such as: Google Calendar, Salesforce and many more. Review collected by and hosted on G2.com.
Not many things are disliked in my experience, Cirrus helps me on my day to day, keeping everything in line for future business. It is worth to mention as the most stable, and most reliable sales tools in the Salesforce ecosystem. Review collected by and hosted on G2.com.
Give it a try and implement it on your company, especially if they use Salesforce. It is lifesaving and timesaving. Make sure to give it a try because they are always improving and updating it. Get a more complete customer picture without excess data entry with Email and Calendar sync to Salesforce. Try and read what they send via email, they always share their new features and implementations for your won knowledge. Review collected by and hosted on G2.com.
It automatically helps you document all of the valuable information you discuss in your email threads. Making it easy have order on the jobs you have to tackle daily. It also helps you track every task you have by listing them all on your same email. It is worth while to do some digging and find out about all the small features that they provide. Review collected by and hosted on G2.com.
We have been using Fonteva for 3 years now and it has helped shaped the way we our moving forward with our multiple associations. Fonteva Membership has helped us manage our memberships, increasing our ability to monitor engagement with reporting. Also utilizing the Lightning Communities has given us the ability to create member portals, allowing our members to subscribe, renew and interact with other members. The platform and technology Fonteva provides has helped change our future and given us the ability to provide more to our staff and members. Also the support they provide along the way gives us the confidence to continue moving forward with no thoughts of slowing down. Review collected by and hosted on G2.com.
So far all of the speedbumps we have it along the way have been overcome with the help of Fonteva and Salesforce! For users that have never used Salesforce there is a little bit of a learning curve but even to list that as a con is tough because of the training Fonteva has available! Review collected by and hosted on G2.com.
We are now able to manage members across multiple associations, get better insights through reporting. Review collected by and hosted on G2.com.
Support staff is a big plus on a day to day basis. Support is a big issue especially when you are learning a new system. The Nimble 'app' built on Salesforce works great. Occassionally we come across a bug but Nimble is always right on top of it to get the fix out. Another PLUS.
Updates come 3 times a year right after Salesforce's. Nimble makes the updates easy, easier than any other system I've worked with. (But you are alway still beholding to Salesforce.)
I have worked with other AMSs before, the one feature I love is the Express Pay URL. What's so special? When your membership belongs to a company and employees are members by default, your main contact may be the company owner. If you send an electronic renewal invoice the owner, he/she will most likely pass that along to the A/P department - who is NOT going to create an account and log in and may not even be able to see the invoice directed at the owner. With Express Pay URL - you send the link to the owner, he/she forwards the email and ANYONE can pay the invoice online w/out logging in. All they need is an active credit card.
Nimble is always ready to hear how they can improve their product and with each release there is something that either works better or is new. They do not let their product get stale. Review collected by and hosted on G2.com.
The person - account setting is fine, works great. But it does present challenges when you try to work with 3rd parties who 'integrate' with Salesforce. The person-account is something they need to understand and handle, which evidently is not common. You cannot 'create contacts' directly from an API, you have to let Salesforce create the person-account, which will automatically create the connected 'contact' object and be properly linked. This is Nimble's problem only because Nimble uses the person-accounts setting of Salesforce.
The basic Nimble license (based on a Salesforce PLATFORM license) does not include several objects that Salesforce itself might include if it were a regular Salesforce license. (Campaigns is one example). You may need to make sure you have the correct licenses for objects you will need.
When we first went live in 2017, Nimble didn't have a lot of hands on training for those who would be administering Nimble and Salesforce. I believe this may have improved since then. I wish they had short 'how-to' videos for super-users/admins. They have great documentation, but I am the "show-me" kind of learner.
Understanding that they are not the Salesforce guru for you & their best expertise is their own product - at the beginning, not being already a Salesforce guru myself, it was painful figuring out what was Salesforce and what was Nimble. I get it now, but not so much when I started. Review collected by and hosted on G2.com.
Our complex online join needed us to tweak the Community Hub, but is working great. We reduced all physical paper needed to be submitted in order to be considered as a member. We do not let anyone join automatically w/out a human review, but the process is so much better now.
The member web interface is almost out-of the box. It is easy now for our members to buy products, register for events, and edit their own data online.
The annual renewal is done with payments online using the Express URL featurer after the bulk renewals are run - No more mailing of renewal notices and hardly any checks have to be processed.
Easy way to manage committees, new events, and manage the relationships of people to companies and companies to companies in rosters. Review collected by and hosted on G2.com.
We have been transitioning everyday functions from iMIS desktop to iMIS cloud and I really enjoy the customization of iMIS cloud features. We can create reports easy, set up staff friendly dashboards to keep applications organized and the candidate facing applications pages are easily accessible and editable through the cloud. I also think the IQA's are easy to use and build and the Process Automation feature is a great one to use. Review collected by and hosted on G2.com.
There are far more clicks to get to certain areas of the account information in comparison to iMIS desktop. I wish there was a more streamlined approach to a members information. We also needed to create a lot of custom pieces with a 3rd party to meet our needs as an organization. Review collected by and hosted on G2.com.
Make sure that your website is compatible with iMIS if you choose to integrate the two. We had some hiccups with making a universal sign-on page with Kentico and iMIS. Review collected by and hosted on G2.com.
Getting the data from our database organized easily and be able to report it in an organized manner. Using the dashboards and setting up IQA's has made monthly reporting much easier. Having the ability to edit the dashboards gives us the ability to see the information that we need to much quicker. Review collected by and hosted on G2.com.
The founder was good to work with and was able to solve some of the challenges with the software. Review collected by and hosted on G2.com.
1) limitations to see members across chapters
2) limited capability to create one newsletter and then copying other different chapter
3) No phone support or support on weekends or Canadian holidays
4) limited CRM capabilities
5) SEO limitations Review collected by and hosted on G2.com.
It hasn't worked for us after a significant investment of time and money. Review collected by and hosted on G2.com.