# vcita Reviews **Vendor:** vcita **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 81 ## About vcita vcita: All-in-one business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. vcita is a comprehensive business management software designed to empower small and medium-sized businesses with digital tools to automate administrative tasks and deliver exceptional client experiences. With vcita, business owners can streamline operations, save time, and drive growth through smart automation and seamless integration. Key Features of vcita’s All-in-One Solution: • CRM & Client Management: Easily manage client information, communication history, and track interactions with customizable client cards and workflows. • Payment Collection & Invoicing: Automate billing, estimates, invoicing, and payment collection to ensure getting paid on time 3x faster. • Online Scheduling & Calendar Management: Let clients schedule appointments 24/7,keeping your and your staff’s calendar full with automated reminders and meeting confirmations. • SMS & Email Marketing: Run targeted campaigns and automated follow-ups via SMS and email campaigns to nurture relationships and retain clients. • Lead Capture: Securely capture new leads directly from your website, ensuring seamless integration into your CRM and business flow.. • Client Portal: Let your clients book, pay, send messages and share documents through a secure and branded client portal - any time, from any device. • Documents & Files Management: Store, share, and manage documents securely in one place for easy access. • Automated Reminders: Set reminders for clients and staff to ensure no appointment or payment is missed. • Marketing Automation: Engage clients with automated SMS and email campaigns, saving you time and effort on routine communications. Latest Updates: • BizAI -AI assistant: A fully integrated AI-powered business advisor that offers personalized insights and automates tasks like scheduling, client communication. It learns from user feedback and business data to provide tailored recommendations, allowing business owners to stay in control. • Facebook Messenger Integration: Capture leads directly from Facebook Messenger and integrate them into your CRM, making communication with prospects more seamless. • Multi-Service Scheduling: Schedule multiple services within a single client appointment, allowing for easier management of complex client needs. • Calls & Texting App: New integration allows businesses to manage both calls and text messages from a single business phone number, streamlining communication and offering features like call recording, missed call logs, and custom greetings. • Payment Workflows: New streamlined payment workflows allow businesses to charge clients directly from the service catalog, providing a POS-like experience for quicker payments. Why Choose vcita? Join over 100,000 businesses globally using vcita to automate tasks, improve client relationships, and grow their business. Whether you’re looking to streamline billing, enhance marketing efforts, or offer a better client experience, vcita delivers a powerful, easy-to-use solution that covers it all. ## vcita Pros & Cons **What users like:** - Users value the **ease of use** of vcita, appreciating its seamless integrations and automated features for better client management. (13 reviews) - Users appreciate the **automation features** of vcita, enabling seamless client booking and timely reminders effortlessly. (6 reviews) - Users praise the **exceptional customer support** from vcita, appreciating prompt responses and helpful guidance for their needs. (6 reviews) - Users value the **seamless integration** with various apps, enhancing workflow and client interaction effortlessly. (6 reviews) - Users value the **seamless integrations** of vcita, enhancing client interactions and streamlining their business processes. (6 reviews) - Scheduling (6 reviews) - Time-saving (6 reviews) - Users appreciate the **automation features** of vcita, seamlessly handling confirmations, reminders, and client interactions. (5 reviews) - Users value the **automation efficiency** of vCita, streamlining client bookings and enhancing business productivity effortlessly. (5 reviews) - Easy Access (5 reviews) **What users dislike:** - Users experience **integration issues** with vcita, especially with Google Calendar, leading to confusion and inaccurate availability. (7 reviews) - Users express frustration over **missing features** like partial refunds, template adjustments, and document upload limits. (5 reviews) - Users find vcita to be **expensive** , needing costly upgrades for basic template adjustments and functionality. (4 reviews) - Users struggle with **lack of integration** , needing better connections to other services and task-management tools. (3 reviews) - Users often face **linking issues** , leading to inaccurate availability and difficulties integrating with other platforms like Gcal. (3 reviews) - Payment Issues (3 reviews) - Poor Customer Support (3 reviews) - Technical Issues (3 reviews) - App Instability (2 reviews) - Bug Issues (2 reviews) ## vcita Reviews ### 1. A god-send for our non-profit community mental health service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about vcita?** Vcita has been one of the best decisions our service has made since we launched two years ago. We originally used a CRM through another provider but found this to be clunky, prone to glitches and updates eroding our settings without notice, and over-priced. Vcita on the other hand has been fully customisable for our needs, is fast to load with a refined and easy to use GUI. Training staff on its use has been easy and we're able to fully manage the IT / administration of it in-house. Our clients feedback has been positive and it has revolutionised our operating model, saving our team time and reducing admin costs massively. **What do you dislike about vcita?** It occasionally has technical glitches, however customer support are fast to respond and provide a personalised service. **What problems is vcita solving and how is that benefiting you?** It saves a huge amount of time and massively reducing our staffing costs through effective automation. ### 2. Outstanding backend system transformed my business **Rating:** 5.0/5.0 stars **Reviewed by:** Neil D. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about vcita?** vCita is the reason I was able to start my small business, and the reason it has grown to be the successful business it is today. vCita makes it so easy for my clients to book, and so easy to keep my busy schedule efficient and effective. **What do you dislike about vcita?** I honestly have no complaints. Great customer service makes vCita a great business solution. **What problems is vcita solving and how is that benefiting you?** The system makes it easy for our students to book us. Scheduling, invoicing, collections, and marketing are all seamless. ### 3. Complete tool for appointment management, interface, and full configuration. **Rating:** 3.5/5.0 stars **Reviewed by:** David O. | Gerencia de producción, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about vcita?** I really like the reservation module, it is comprehensive and intuitive. Additionally, we are investigating the possibility of offering it as a more complete CRM for customer management in small businesses. **What do you dislike about vcita?** It requires quite a bit of setup time, and it is an expensive tool. **What problems is vcita solving and how is that benefiting you?** For us, managing client appointments was the key element, now we are analyzing the complete CRM option as a viable solution for small businesses. ### 4. RUN, DON'T WALK! BUGGY, DOWN A LOT, AND POOR CS **Rating:** 0.0/5.0 stars **Reviewed by:** Chris H. | Owner - Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about vcita?** It used to work well as an online booking calendar....now it's too buggy and down a lot. **What do you dislike about vcita?** TONS of bugs and a lot of downtime. Their support is VERY UNHELPFUL...too. **What problems is vcita solving and how is that benefiting you?** Downtime is one thing....bugs that take a week to access your account are another. I think I currently have 6 tickets open at vCita with bugs they cannot figure out. ### 5. Versatile Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy S. **Reviewed Date:** January 14, 2026 **What do you like best about vcita?** I like that vcita lets me use it both for one-on-one clients and for groups. It helps me stay organized and easily lets me send information to both clients and groups. The initial setup was easy, I'd rate it a four out of five. **What do you dislike about vcita?** I wish that I could do a partial refund. They only let me do full refunds, but sometimes a partial refund is needed. **What problems is vcita solving and how is that benefiting you?** I use vcita to stay organized and schedule both one-on-one and group sessions effectively, while easily sending information to clients and groups. ### 6. User-Friendly and Efficient with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about vcita?** It is very user friendly and the support staff are very helpful. It daily makes running my business efficient and accurate. **What do you dislike about vcita?** I am not using all of the options yet, There is a lot of ptions tht don't apply for my business but I will need to time to figure all that out. **What problems is vcita solving and how is that benefiting you?** I have cantral location for billing from 2 locations and a great way to manage my scheduling. ### 7. Easy-to-use CRM that simplifies managing my small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about vcita?** As someone who wears a lot of hats running my business, it’s incredibly helpful to have scheduling, client management, billing, and marketing tools all in one place. The new AI features have honestly surprised me with how intuitive they are, I love how they suggest replies and help me quickly write engaging marketing content. **What do you dislike about vcita?** Sometimes the reporting features load slower than I'd prefer, especially when I'm trying to quickly check something between meetings. It's nothing major, but quicker load times would definitely improve my day-to-day experience. **What problems is vcita solving and how is that benefiting you?** I used to have multiple different apps open for scheduling clients, sending invoices, tracking leads, and running marketing campaigns. It was stressful and chaotic, and sometimes things slipped through the cracks. Now, everything’s centralized in vcita, making life easier and freeing up time to focus on actually running my business. ### 8. Platinum package is not all the features and they want you to pay more to edit marketing templates **Rating:** 2.5/5.0 stars **Reviewed by:** Don F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about vcita?** I have used this solution for a number of customers and found it simple for the clients to use as a CRM for estimating and communications. **What do you dislike about vcita?** When doing a deeper dive to set up marketing templates, realised you have to pay even more to simply adjust your templates !! A big mis sell to me also using Zapier to drag information into the platform did not work, so issues in pushing the correct data you want for your clients in the solution and was unable to resolve, with both parties blaming each other. **What problems is vcita solving and how is that benefiting you?** They did not resolve, just understood my complaint but not sure if they will react. ### 9. Makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about vcita?** Very easy to configure and a very friendly team to clarify any queries I had. The level of customisation for my business in what regards services, it's soooo flexible. The fact that I can connect it with Office365 Multiple online payment options for my clients Widget to set on my own website Customer Portal and Chat feature Option to select other languages than english Customisation of every notification Automates most of my business daily tasks Support team is great! **What do you dislike about vcita?** Nothing, but I'd love the option to allow multiple languages to be set in parallel Would also like to have the possibility to generate invoices for already paid services, for tax purposes. **What problems is vcita solving and how is that benefiting you?** I tested dozen of similar platforms and none would fully fit my needs. With vcita I was able to gather almost 100% of my needs and it makes my life so much easier with the level of customisation that it has. I can configure my services, packs, synch my calendars, offer multiple payment options, have the widget on my website and make use of the links to set up specific offers straight into my website. I also love the Customer Portal and how easy it is to chat and share documents with my clients. ### 10. Small business manager **Rating:** 5.0/5.0 stars **Reviewed by:** Shane W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about vcita?** It has ability to add on apps or link apps but its a CRM, you can send estimates for approval require deposit that customers pay online when they approve your contract and make the up front payment, and then you create an invoice from that approved estimate, and send it with attachments, customers can book services online on your website, and it creates a cuatomer portal where they see your correspondance and download any documents pay their bill, and all thos can be found when you add it to your website it creates a little pop up on screen asking what they would likw to do, call you, message book service download document, all set up pretty easy and the booked servi es can sent directly to your google calendar so you dont miss appointment s and if payment is required foe the appointment it allows the customer to pay up front. It can sync w quickbooks and other apps you may use in your business. **What do you dislike about vcita?** Theres a limit to the amount of documents you can upload, because i liked to send pics with every estimate or invoice id add after pics and warranty info. But once you reach a limit is very hard to delete old uploaded documents and they want you to upgrade your service to by $50 a month when you can simply email these documents, but then theyre not tracked in your messages or available theu your customer portal. **What problems is vcita solving and how is that benefiting you?** Electronic invocies and digital approval of estimate and deposit payments included, saves me 2nd trip to customers house or requiring them to come to our office for contact siding or payment. ### 11. A game changer for my company **Rating:** 5.0/5.0 stars **Reviewed by:** Valia G. | General Manager, Fine Art, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about vcita?** Vcita has been an effective partner in the growth of our company. It has helped us automate our processes by allowing the team to focus on specific tasks while the software supports the administrative processes. One of the areas in which it has helped us the most is finance. We can now better track payments and deposits from our customers. **What do you dislike about vcita?** So far we have had no problems with this system **What problems is vcita solving and how is that benefiting you?** Vcita has given us a system for scheduling appointments and above all has been very helpful in charging for our services. ### 12. A Sound Solution for a Service Business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about vcita?** The scehduling widget for the website integrated with the backend makes the process of singning up customers easy and. It looks very professional to the clients and its is very easy to use on my end. **What do you dislike about vcita?** The lack of integration with Google Business profile, I can't sell downloadable items or allow users to signup to a subscription, instead I have to create it manually. **What problems is vcita solving and how is that benefiting you?** It made my business startup super easy. The CRM is super simple to use, the implementation of the scheduling module on the my website was easy, and organining my business is a one-step-solution with vCITA. ### 13. Vcita saved my business practice **Rating:** 5.0/5.0 stars **Reviewed by:** Christa C. | President & CEO, Paralegal / Notary Owner Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about vcita?** The ease of use is a godsend, not much of a learning curve to use the platform. I use it daily. I can communicate through a full CRM that has safe secure client portal for my customers and clients, invoices and bills and takes payments with my select processor, stores and send documents, allows for digital signing, and even includes marketing and and customer reviews, its priceless! **What do you dislike about vcita?** I think some customers who are not tech savy may get confused with the login of the client portal. **What problems is vcita solving and how is that benefiting you?** the program fees basically pay for itself as it streamlined my business tasks and cut down my time immensley. I can spend more time now and do what I do best and that is service others! ### 14. Great system to help me operate my consulting business **Rating:** 5.0/5.0 stars **Reviewed by:** marissa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about vcita?** The ablilty to have muiltple service for my business and once client book all of the confirmations and reminders are sent automaticly. I used it all the time in my business. Very straight forward with integrating with other websits. It was not hard for me to understand and start using in my business and if I had a question customer support got back to right away. **What do you dislike about vcita?** Locating your services can be more clear and easy to get too **What problems is vcita solving and how is that benefiting you?** All of my consulting appointments are in one and intergates in my calendar. ### 15. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Helen T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about vcita?** It's easy to use, has useful automated Features and I really like the ability to write client notes and share documents. **What do you dislike about vcita?** It's not cost effective beyond the basic level. Cannot connect to bank for BACS. It means my clients have a surcharge which I don't want. **What problems is vcita solving and how is that benefiting you?** Saving me loads of time. ### 16. Effortless contact engagement on web site. **Rating:** 5.0/5.0 stars **Reviewed by:** Mitch G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about vcita?** It has the widget that is a pop up on my web site for initial contact and then leads my clients to an intake system where we can chat and correspond and they can upload all their documents through the Vcita app. **What do you dislike about vcita?** No real downside, my office is just not geared up to use all of their tools like scheduling. **What problems is vcita solving and how is that benefiting you?** It is getting the clients attention to interact and send us their contact info as an initial contact. ### 17. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Nakia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about vcita?** I'm able to do live sessions with my customers. **What do you dislike about vcita?** Nothing, it's straight to the point and perfect for what I need. **What problems is vcita solving and how is that benefiting you?** Time management It keeps me focused and engaged on the main responsibilities I have. ### 18. Very good, organized and practical platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ariana T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about vcita?** I love it, I feel like it's my best assistant. I have my calendar and accounts organized. **What do you dislike about vcita?** The price, I think, could be a bit more economical because there are free platforms available currently. **What problems is vcita solving and how is that benefiting you?** Organize my schedule ### 19. Gets the job done! **Rating:** 3.5/5.0 stars **Reviewed by:** Beki W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** I love how it integrates with my website and my personal google calendar to seamlessly book appointments with my customers, and update my personal AND business calendar in the process. . **What do you dislike about vcita?** This is at no fault of VCITA, but I feel like I only use such a tiny portion of the available services that VCITA provides. I could probably use a lot more of them, but haven't had the time to just sit and navigate/learn about it all **What problems is vcita solving and how is that benefiting you?** VCITA collects information from both my existing and potential customers, allowing it to serve as CRM. Prior to VCITA, I tried tracking this information in an excel spreadsheet, but VCITA as automated that. VCITA has also streamlined my new-client pipeline by seamlessly allowing customers and prospects to book appointments right through my website. The additional links to Zoom have also ensured a professional and seamless software experience by my clients and prospects ### 20. Great CRM for small business owners **Rating:** 4.0/5.0 stars **Reviewed by:** DeAnna B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** Website Integration, Client Portal Functionality, and customer service are exceptional. The team at Vcita is accommodating and always willing to offer ideas to help with your needs and to help you stay within budget. **What do you dislike about vcita?** To get the platform's full capabilities, business owners must upgrade their service plans. Although I understand this requirement, pricing could be adjusted for the type of business and how many actual users. Also I think if you are paying for the platform regardless of the plan, you should be able to remove the powered by Vcita. **What problems is vcita solving and how is that benefiting you?** As an experienced leader in sales and marketing, I knew when I decided to start my own business; I would need a CRM platform to help with client communication. I was pleasantly surprised to learn that Vcita created easy ways to integrate with my website. Vcita solves many business challenges, such as client management, invoicing, payment processing, integration with my calendar, online scheduling, an excellent client portal and a business page. ### 21. An italian custumer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2020 **What do you like best about vcita?** Easy to use. The dashbord offers a lot of possibilities **What do you dislike about vcita?** The price ratio . The service is too much expensive **What problems is vcita solving and how is that benefiting you?** I can easily retrieve appointments with new customers. ### 22. Impressive multi-use features for all aspectes of my Bridal Shop business! **Rating:** 5.0/5.0 stars **Reviewed by:** Janay J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about vcita?** I love the integrated calendar options for clients to select from multiple appointment types and easily confirm appointments and get reminders. I am always editing my offerings and love how easy it is to change my calendar and quickly update business changes. **What do you dislike about vcita?** I would love it the platform was more integrated with a task-management software that my other assistants could access. I currently have to use another app for that, and I would love it a workspace option was available, that allowed myself to still be the primary service provider, but keep all of my assignments to contractors related to the clients on Vcita straight and organized as well. **What problems is vcita solving and how is that benefiting you?** Easily confirming appointments, sending reminders to clients, and keeping all of their conversations straight. ### 23. Growing, expanding & keeping me on target **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon B. | Body whisperer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** My needs w vCita have grown as my biz has grown. It's been good to use more & more components over the years. It's an integral part of my business now, and I rely on it immensely. I pick & choose what parts I use, and slowly have grown to utilize it's offerings. **What do you dislike about vcita?** They are continuing to improve it regularly. My biggest dislike is that clients cannot tip thru the system, and I either have to invoice outside the system for those paying by credit card. **What problems is vcita solving and how is that benefiting you?** More efficient scheduling; clients can do at their convenience; I can edit my schedule on a whim. Contactless payment since COVID started. Keeps track of payments/who owes. Organizes all my session notes under that client. ### 24. VCita is an all-in-one CRM that is easy to use and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Amey L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about vcita?** I like that VCita can do all the essential day-to-day tasks, such as payments from our clients; all our scheduling goes through VCita, we can choose our own schedule and update as often as we need to, but most importantly, our clients have their own private portal so they can track ever everything themselves. **What do you dislike about vcita?** I don't have any complaints other than there should be some incentive for how long someone uses their service. Grandfather us in on a special price or something. **What problems is vcita solving and how is that benefiting you?** Our scheduling which was an issue but not only that being able to send and track invoices all in the same dashboard is huge. ### 25. Convenient and time saver **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** I love that clients can book easily and its portability across devices. It has a wonderful integration on my website with pop up to allow clients to interact with. The automatic reminders that I can set to activate inactive clients or send promotions easily. I've been a user for over 8yrs and continue to love it. **What do you dislike about vcita?** Wish there was a shortcut way to do short term recurring schedule changes. IE: my normal schedule is M-F 10-6. However Every other week I am physically taking appointments in a different location. So for each week I'm out of office for one location I Have to block it and open it for the other location. **What problems is vcita solving and how is that benefiting you?** Time management and ability to connect with clients easily and remind them of their appointments. Not having to hire a fulltime scheduler for the past 8yrs. Helps me take that task off my plate mostly. ### 26. We love how VCITA allows us to manage all of our classes and students. Very efficient & reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina K. | Certified Phlebotomy Instructor & Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about vcita?** That you are able to register students for your classes and they are able to make payments through VCITA and VCITA logs everything down for you! **What do you dislike about vcita?** In the student portal i wish it would show the students how much they already paid and how much they still owe to help them keep up with their payments. **What problems is vcita solving and how is that benefiting you?** Vcita always has been very quick and helpful with every technicial problem we ever had and always resolved it very quickly. ### 27. It has everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** There are so many facets to what is offered by Vcita. All the pieces fit together so well, from CRM to invoicing to campaigns, it is a seamless experience. **What do you dislike about vcita?** My only dislike is the pricing. As a small self-employed business, I can't afford to expand to include a second employee without a huge jump in pricing. Also to open even more features requires pricing upgrade. It's well worth the money but it will cost to have it. **What problems is vcita solving and how is that benefiting you?** Customer service has always been nice when we have reached out to ask for suggestions/changes to the system. They updated a lot of the CRM and calendar functions as we needed them to fit our business specifically. ### 28. "The Ultimate Virtual Assistant For Success" **Rating:** 5.0/5.0 stars **Reviewed by:** Ravuri K. | Associate System Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about vcita?** Vcita is efficient in Client Management which simplifies client communications, payments. It is a User friendly interface. Easy to navigate and utilize its features. **What do you dislike about vcita?** Although Vcita is a user-friendly interface, certain features require a learning curve to fully utilize. To utilize certain advanced features, pricing plans are high. **What problems is vcita solving and how is that benefiting you?** Vcita offers safe online payments, which simplifies payment processes. Vcita is time-saving and is improving overall efficiency. Vcita helps in enhancing credibility and building trust. ### 29. All in one platform I switched to **Rating:** 5.0/5.0 stars **Reviewed by:** Olga W. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** So many options including appointment reminders, internal client messaging and communication, the ability to send out announcements and newsletters, creating coupon codes, packages, etc. **What do you dislike about vcita?** need to work on better google tracking integration **What problems is vcita solving and how is that benefiting you?** Clients can buy packages and self-schedule appointments without back and forth phone calls. They can see all their appointments in one place and communicate with me in a secure platform ### 30. My vedors love using VCITA **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** I can control the who, what, when and where things come in from. This allows me to maximize our warehouse efficiency. **What do you dislike about vcita?** I would like to see real-time updates without having to refresh the page every time I check it. **What problems is vcita solving and how is that benefiting you?** The biggest problem it solved was log-jams. We now have one of the quickest docks in our industry. ### 31. Impressive Platform for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Kemi S. | Insurance Broker - Business, Health, Life & Accident, & Auto/Renters, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about vcita?** The scheduling platform is better than Calendly and Google Calendar. I have been using vCita much longer, and I admire how it makes my business look very professional. **What do you dislike about vcita?** Learning curve initially was a challenge, but I got the hang of it pretty quickly. **What problems is vcita solving and how is that benefiting you?** Allows me to set up a portal for real estate clients to schedule meetings. ### 32. Easy to use and responsive to suggestions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about vcita?** Automatic confirmations, customisable time zones per booking and easy to adapt. I use it solely for meeting bookings and am not taking payments on the platform as yet. So far, Vcita gives me what I need to function efficiently. **What do you dislike about vcita?** There have been glitches but with calendar apps, much of this comes down to getting to know its quirks. Any frustrations have been either supported through the helpdesk or implemented into the product. **What problems is vcita solving and how is that benefiting you?** Scheduling and cutting out the back and forth with times. ### 33. Best CRM I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Kelli H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** The ability for clients to schedule their appointments without taking up precious admin time. **What do you dislike about vcita?** That I cannot use my mercant services with their platform. **What problems is vcita solving and how is that benefiting you?** Document management and online appointment scheduling. This has cut down on my admin time and helps keep me organized. ### 34. Recommend Vcita to everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela F. | Head of well-being and integrated therapies across SEN school and childrens’s homes, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** How easy it makes the day-to-day running of my business. **What do you dislike about vcita?** I would like an option to upload and send my clients a larger file... as a hypnotherapist, I send my clients bespoke recordings, and it would be more professional if I did this all in one place. **What problems is vcita solving and how is that benefiting you?** All problems are solved in one place... it makes organising so much easier! ### 35. It was Good Until It Wasn't **Rating:** 1.5/5.0 stars **Reviewed by:** Alexandra P. | Customer Success Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about vcita?** The things I liked best about vicita are as follows: - very easy to reassign appointments - blocking off specific day availability was intuitive **What do you dislike about vcita?** The downsides to vcita are: - When you block off certain times on a specific day in vcita, the availability would not translate in the customer facing calendar integrated with vcita. It would remove the whole day - Does not work well with Gcal anymore, which is why we switched to ChiliPiper. Whatever update vcita made, we had to do too many steps to get it to talk to our Gcal. It ended as a separate calendar type (involved having to be invited to view each person's vcita calendar on Gcal? Way too confusing). Vs synching with our Gmail users like it did before. It caused availability info to be inaccurate. **What problems is vcita solving and how is that benefiting you?** N/a at this time. We switched ChiliPiper because vicita turned from being an easy-to-use scheduling platform to a complicated tool that was confusing users and employees alike. ### 36. Vcita has been a huge help. Its user friendly platform makes invoicing easier and faster. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about vcita?** the mobile app is great. i also love the dashboard. **What do you dislike about vcita?** search functions could be better. i'm never sure where to find drafts of invoices/estimates. **What problems is vcita solving and how is that benefiting you?** it's solved our invoicing problems. ### 37. Great patient portal and management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about vcita?** I like that it is very intuitive, and it is easy to find what you need in many different ways. You can collect payment information and keep patient notes all in one place. **What do you dislike about vcita?** I wish it could save templates for notes so that I didn't have to constantly retype the same parts of my visit notes with each patient. It would be nice to have a way to save different templates and essential information from other databases. **Recommendations to others considering vcita:** It really is one of the simplest patient portal and payment collection systems I have come across. **What problems is vcita solving and how is that benefiting you?** It is a primary patient management system where we keep track of all of our visits and patient care notes. ### 38. The system is extensive and manages to increase and attract customers! **Rating:** 4.0/5.0 stars **Reviewed by:** Steve J. | Technical Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about vcita?** We decided to give vcita a chance within our infrastructure and the result was pleasant because it gave us a hand in billing processes, making them easier for our team through its reporting / analysis function, in addition to the extensive tools available. They can be used in a simple way, improving our traffic. **What do you dislike about vcita?** Something that upset us was that many times the links did not work or the payment confirmation messages as one is used to and the customer service is terrible since they only have a 2 hour opportunity every 24 hours for technical support to time for some inconvenience. **Recommendations to others considering vcita:** The main reason why we invite companies that are dedicated to marketing campaigns like us is the great affordability that this software has at a cost of only $ 12 per month, which is very profitable for those small companies that hardly they are starting and making their way in this field. In addition, the team in charge of vcita is very receptive to open to suggestions. The tools are simple and they manage to improve our traffic with an incredible CRM system, I recommend it, I'm happy. **What problems is vcita solving and how is that benefiting you?** We had several meetings discussing the need to implement a software that would have a payment reminder to our customers through event-activated emails with modest payment functions, not to mention that the customer interface is intuitive, practical and simple to learn to use. In the same way, the income tracker helps us with the organization of economic data. ### 39. Save yourself the future hassle and invest in another software **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about vcita?** Nothing. This software used to have many good attributes, but it has clearly deteriorated over time. **What do you dislike about vcita?** Pretty much everything now. We have been unable to process payments via Stripe or Paypal which is due to a bug in the Vcita system for an entire month. Customer service have still failed to correct the fault. Clients now receive incorrect ZOOM links and notifications are now delayed, appearing weeks and months after the event. We should have guessed this when we onboarded and it took way too long for them to book us in for a ZOOM call. **Recommendations to others considering vcita:** Look elsewhere, save yourself the money and the time. **What problems is vcita solving and how is that benefiting you?** None now, we are having to spend way more time setting up another software. ### 40. Why didn't I find this earlier? **Rating:** 4.5/5.0 stars **Reviewed by:** Lionel Bouvil C. | Assistant développement commercial et marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2020 **What do you like best about vcita?** This online software is truly all-in-one! I canceled my other subscriptions for classic appointment scheduling, my quote-invoicing solution, customer relationship management, and now I can turn simple diagnostic appointment requests into potential clients. I have the ability to send offers to my prospects, via SMS or email, for my new services through VCITA's email marketing and track the opening. My emails and appointment scheduling are enhanced, and no more wasting time with multiple business solutions when VCITA does it all on a single platform. More than ever, to keep your clients, you need to be able to address them personally, and VCITA does it with its automated platform. The icing on the cake is the ability to be paid online by my clients because they all have a private, free portal to do so. They see my services, their upcoming invoices to pay, the appointments we have together, and more. VCITA is THE smart solution for modern freelancers who want to centralize everything on a SUPER SMART dashboard. In terms of online support, they are very responsive and reply within 24 hours, I love it!!! I decided to switch to the platinum plan! **What do you dislike about vcita?** For now, nothing to complain about, quite impressed to have so many tools on a single platform for that price! When you're self-employed, it's also important to be able to save money while optimizing your customer acquisition and retention process. **Recommendations to others considering vcita:** To start looking at which platforms they will abandon to save money and grow their business with the daily use of VCITA. It's a very profitable platform! **What problems is vcita solving and how is that benefiting you?** With VCITA, I can centralize my business and have all the daily information on a single platform to manage my company. VCITA helps me know what my scheduled appointments are, sends me SMS reminders and to my prospects as well based on my settings, and I have the ability to create a true brand identity thanks to the customization options for the client portal and back office themes. ### 41. Vcita Amazing Tool to Manage Business Appointments and Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Swati G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2020 **What do you like best about vcita?** Vcita software is best one for business lead generation and marketing. We can easily schedule Appointments with clients and generate billing and invoicing. It is better way to create automated campaigns for business and send emails directly to customers. Vcita software is useful to manage online business and we can access on cloud. It dashboard is easy to understand for all segments with separate information like Calendar, Client, Payment, Coupons and campaigns. It provide affordable marketing business plans. **What do you dislike about vcita?** We have used for our business and did not get issues in using to manage business. It is good software to increase business with in affordable budget and save it. **Recommendations to others considering vcita:** Vcita is best software for business, We suggest it to use for business better performance. Vcita software comes with in reasonable price. **What problems is vcita solving and how is that benefiting you?** Vcita software is a complete solution for business marketing and other online business task. We can easily check clients schedule appointments, Payments information and send multiple emails, SMS to customer to grow business. It is best way to generate business leads and Client management Software. Vcita software is really good for our business, We are placement consultant and we have to set multiple appointments and meetings. We can easily generate reminders for our customers and it's integration with other software is not hard. ### 42. So far so good, a few little improvements or a few things I would add. **Rating:** 5.0/5.0 stars **Reviewed by:** Craig O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about vcita?** It's easy to use, and understand. It's simple, price **What do you dislike about vcita?** It's not so much a downside as much as there is a lot of room for improvement or things you could add. For example: Automations Text to Customers Adding attachments to estimates Stop the automatic appointment completions. It should only show as completed when someone clicks the task or appointment complete. **Recommendations to others considering vcita:** Vcita is an awesome CRM for the price, there are a few features missing that will take this program to the next level. I am sure they are working tirelessly to improve and meet their customers needs and expectations. The customer service and support is next level, it's worth doing business with them just for that, I know my Managing director has been on the phone several times in the middle of the night working through issues. You just don't get that kind of service from companies like this. For that reason alone my company will be loyal to Vcita and it's crew as long as they can continue to grow with us and continue to update the service. **What problems is vcita solving and how is that benefiting you?** Organization, customer information links, scheduling, tracking invoices and estimates ### 43. Glad I Found Vcita **Rating:** 4.0/5.0 stars **Reviewed by:** Gaylotta M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2020 **What do you like best about vcita?** I believe Vcita is a very well thought out CRM for my small business. Vcita does not require a learning curve, I was able to learn it in a short period of time. My previous CRM was difficult for me and confusing to my client. I really like the client portal, the automated responses, and how well it integrates with my WIX website. I also like your customer assistance from sales to technical support. **What do you dislike about vcita?** I really would like to be able to add links to my email without having to upgrade. My business centers around the sharing of photos and the Vcita portal for this only allows 20 MB. Therefore I need to use a Dropbox file request. Support was helpful in suggesting workarounds, but the most efficient solution would be to have the link added to an email I create and sent to a client. **What problems is vcita solving and how is that benefiting you?** The ease of my workflow for customer contact. ### 44. Feature Packed without a Huge Price Tag. **Rating:** 4.5/5.0 stars **Reviewed by:** Brice W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about vcita?** I primarily work with small businesses and first-time business owners. vCita is a perfect solution for my clients that need to wear several hats and need software that wears several hats and is easy to pick up and run with. It definitely gives my clients not only the appearance of a company with more depth than, but also helps give them more depth through workflows, organization, and automation. **What do you dislike about vcita?** I have to be cautious when recommending it to my clients who have high to "explosive" growth potential. vCita is fairly plug-and-play and has lots of capabilities right out of the box, which happens to be simultaneously its biggest strength and its largest liability. At the end of the day, you may find you outgrow the software and need to move to a more customizable solution. * I think it is fair to add here that I have spent several years working with other more flexible and much more expensive solutions and I have just recently started using vCita for my smaller clients, clients with budgets that would be crippled by the price-tag of the other solutions, and/or clients that are "software adverse". **What problems is vcita solving and how is that benefiting you?** vCita is a huge add-value to our company whose primary business is helping other companies formalize, improve, and optimize their business practices and processes. vCita offers these solutions right out of the gate: Customer/client communication, contact request forms, custom booking page with robust scheduling rules and tools, payment integrations, marketing automations, client portals, project estimating - quoting - invoicing tool, and role-based CRM. Adoption is really helped by the fact that they have an easy to use IOS/Android native mobile app that our client's sales teams really seem to run with. ### 45. Vcita Nice Tool to Manage Entire Business services Online **Rating:** 5.0/5.0 stars **Reviewed by:** Sunita A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about vcita?** No development coding required to setup Vcita crm for business. Best feature to create Email campaigns for Dormant Clients. schedule appointments for client and send invoice directly. We can integrate with other third party software easily. Easy to setup and save time to increase business profit. Lead generation for business with SMS Marketing services. **What do you dislike about vcita?** After using Vcita Software it is amazing for business but Its Platinum plan is lack of advance features, It should be more option to add by client side. **Recommendations to others considering vcita:** We recommend Vcita software because it is a perfect soluiton for business for biling invoice and lead generation. We can manage business easily and secure customer data. **What problems is vcita solving and how is that benefiting you?** It is a great tool to manage business activities like payment, scheduling services event and engage customers by using promotional emails and Sms marketing. We can easily our clients with the help of vcita. We can generate invoice, remind customers about our offers and other client management work. Its pricing is not too much high, We can easily manage business and secure customer data. It is very helpful to generate leads and increase business revenue. ### 46. Needs More Functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Samuel L. | Founder / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2020 **What do you like best about vcita?** Payments, Calendar, Inventory, API , Syncing -- **What do you dislike about vcita?** Unreliability of server/always crashing.. accuracy of results.. Man made errors for s bc they did it the one way before - But these are some costly disasters. Take now! **What problems is vcita solving and how is that benefiting you?** Integration + Domain support ### 47. Good For Small Business Nice All In One Solution **Rating:** 3.0/5.0 stars **Reviewed by:** Sean J. | Co-Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about vcita?** We like the all in one solution. It's easy and simple to use. It integrates well online software. **What do you dislike about vcita?** It's a little expensive. The all in one features are nice but are all very basic. So, does not really replace stand alone solutions. The scheduling is very basic, similar to the free features in other applications. The marketing / email is very basic, not nearly robust as stand alone email services. Feel like the sales process promised a lot, without telling us there were A LOT of upgrade requirements. **Recommendations to others considering vcita:** Great for Small Business. Make sure it FULLY replaces current software. **What problems is vcita solving and how is that benefiting you?** We wanted an all-in-one solution that was easy to use. ### 48. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Ginge P. | Agency Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about vcita?** Gmail link and email notifications are my favorite. I get a notification 1 day and 1 hour before each scheduled interview appointment. I really like the ability to view and enter in notes, tag candidates and converse back and forth directly through vcita. The user friendly interface and ease of navigation is probably my favorite. I also enjoy the ease of transferring conversations and appointments. There are many times when an interview needs to be scheduled onto a different agent. I also enjoy the ease of rescheduling itself. **What do you dislike about vcita?** I find the mobile app to be a bit limiting. Most of what I have to handle I do on the full website. I seem to run into issued navigating back and forth between bookings, conversations and client information through the app that seems to be much more seamless on the full web version. I have not spent too much time working with vcita on the mobile platform so this could be a bias dislike that I could personally improve upon by taking the time to understand the mobile product better. **Recommendations to others considering vcita:** I would recommend vCita to anyone needing a CRM system for recruiting. **What problems is vcita solving and how is that benefiting you?** Recruiting. It has become so much easier to recruit using the vcita platform. I have all of my new candidates apply on vcita before they even have their introductory interview. I utilize 3rd party companies to get candidate and recruits but all of the scheduling, interviewing and follow ups are through vcita until a new candidate is hired and contracted within the company. ### 49. Best management software app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about vcita?** This software enables you to use a large array of tools from scheduling meetings via calendar to invoicing customers. This platform is great for start-ups with a small team making time management and productivity levels rise to their full potential. **What do you dislike about vcita?** The price is a bit high and the more features needed, the higher the cost. Time zones don’t adjust sometimes on their own when scheduling a meeting making it complicated to come across as professional with customers when meetings are missed. **Recommendations to others considering vcita:** Make sure to verify time of meeting with customer when time zones are not the same. **What problems is vcita solving and how is that benefiting you?** Time management and productivity. I am able to reduce a task that would take me 20 minutes to doing it in under 2 minutes now. ### 50. Very aesthetically pleasing and intuitive to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about vcita?** The settings of this program are very straight forward. I have used other programs in the past that are too technical and hard to navigate. This has been a very seamless experience. I like that you can tag clients. This makes it easy to export lists to use with other programs. The notifications are also very useful. The fact that they have integrated text is great because that is hard to integrate 3rd party. **What do you dislike about vcita?** I wish that this had the functionality to have group events to repeat forever. Also, it's been challenging to sync the scheduled leads to our admin calendar. We like that their is text but with this function being offered elsewhere at a way lower price I feel like their should be a better middle ground for pricing. **Recommendations to others considering vcita:** Test your client portal and make sure it's the experience you want **What problems is vcita solving and how is that benefiting you?** Just generally staying organized with the service function. Now we just have to look at our calendar to know what the purpose of the session is in the first place. With hundreds of clients this has made things way easier on us. ## vcita Discussions - [What is vcita used for?](https://www.g2.com/discussions/what-is-vcita-used-for) - 1 upvote - [What does Vcita do?](https://www.g2.com/discussions/what-does-vcita-do) - [Does vcita have an app?](https://www.g2.com/discussions/does-vcita-have-an-app) - [How does vcita work?](https://www.g2.com/discussions/how-does-vcita-work) - [Quel est la meilleur façon pour devenir Xpert VCITA et développer un partenariat ?](https://www.g2.com/discussions/34573-quel-est-la-meilleur-facon-pour-devenir-xpert-vcita-et-developper-un-partenariat) - 2 upvotes - [View vcita pricing details and edition comparison](https://www.g2.com/products/vcita/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+15%3A04%3A02+-0500&secure%5Bsession_id%5D=bd0ed1f4-beb5-4e5e-986e-06b4eb4f931a&secure%5Btoken%5D=bb1159bf7f2a86b42d7eb3926dc967ef6abebec4d20254bf1b9f216c64e81a9c&format=llm_user) ## vcita Integrations - [Duda](https://www.g2.com/products/duda/reviews) - [POWR](https://www.g2.com/products/powr/reviews) ## vcita Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Bill Generation** - Templates - Digital Billing - Recurring Billing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Salesforce Integration **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Content** - Automation **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Bill Processing** - Batch Invoicing - Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Analytics** - Due Dates - KPIs - Payment Tracking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Integration** - Accounting - Payments - ERP - Account Sync **Platform Additional Functionality** - Pre-Built Connectors - Dashboard - Cloud - Mobility - Messaging **Security** - POS Verification **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform Reporting and Analytics** - Reporting - Forecasting **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Support Analytics **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Marketing Automation** - Campaign Management - Lead Management - Marketing Analytics **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Sales Force Automation** - Pipeline Management - Task Management - Product and Price List Management - Quote and Order Management - Contract Management **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Financial Services CRM** - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top vcita Alternatives - [Thryv](https://www.g2.com/products/thryv/reviews) - 4.2/5.0 (1,877 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,551 reviews)