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ReadyMembership Reviews & Product Details

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ReadyMembership Reviews (80)

4.3
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ML
Marion L.
Association Management
Mid-Market (51-1000 emp.)
Originally submitted 9/1/2025
"Ready Membership is intuitive and has a great staff to support."
4.5/5
What do you like best about ReadyMembership?

My favorite part is how easy it is to make changes to the website itself. The CRM platform takes some time to get used to, but once it’s set up and you understand how it works, it’s truly saving us hours compared to our old service provider. The staff is also super nice, which is really important to me. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

It has been sometimes difficult when creating tickets, it is not so much about the support itself, but it is just as usual in the workforce some situations or wishes are difficult to explain by writing, I honestly support the idea that sometimes a quick meeting could be saving time for us all and avoid misunderstandings Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for taking the time to leave such a detailed review. It is good to hear the Stripe integration has resolved the credit card and manual bank transfer issues you were dealing with previously. Removing that administrative burden is exactly what the payments module is designed to do, so not a single case since you moved across is a strong result.

Your feedback on ticket creation is well made, and we agree. Some requirements are far easier to demonstrate than to describe in writing. If a ticket is proving difficult to explain, please note that in the ticket and ask for a call, and the team will arrange a short screen share rather than continuing the conversation in writing. A ten minute call is often the quicker route for everyone.

We will also pass on your comments about the team. Thank you again for the feedback.

Lewis K.
LK
Lewis K.
Media & Member Engagement Executive
Small-Business (50 or fewer emp.)
Originally submitted 10/28/2025
"Seamless CMS & CRM Integration"
4.5/5
What do you like best about ReadyMembership?

We transitioned over to ReadyMembership in 2024, since then we have been impressed with the integration and link between both the CMS and CRM aspects of the platform - something we didn't have before. There is a good balance between the ease of use and also having advanced options to give you more in depth filters to research and make the system work better for you. Particularly having everything we need available in one place is very beneficial across all departments. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

There is currently not much personalisation and editing that can be done within the organisation directory segment directly through the CMS system, which would be beneficial. We would like to adjust the filters included on the directory page, which currently we can't personalise ourselves. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Hi Lewis,

Thank you for taking the time to leave such a detailed review, and for the kind words about the integration between the CMS and CRM. Hearing that having everything in one place is proving valuable across all your departments is exactly what we hoped for when you moved over to ReadyMembership.

On the organisation directory, the current configuration was built to your requirements agreed during your project, which is why the filters were set up for you rather than made self-editable. We would be more than happy to look at adjustments though. If you let your account manager know which filters you would like to change on the directory page, we can talk through the options and get them updated for you.

Thanks again for the feedback, it genuinely helps shape where we take the product next.

Kerry H.
KH
Kerry H.
Director of Membership and Operations
Small-Business (50 or fewer emp.)
Originally submitted 7/9/2025
"I've used several CRM systems whilst working in membership organisations, and this is the best!"
5/5
What do you like best about ReadyMembership?

What I continue to value most about ReadyMembership is that it combines our CRM and website CMS into a single platform. For a membership organisation, having member data, subscriptions, renewals, website content, events and communications all connected saves a huge amount of time and removes the need for multiple systems.

The platform has helped us streamline administration, improve the member experience, and reduce manual processes. Features such as online membership applications, automated renewals, event management, and self-service member updates make it much easier to manage member journeys from end to end.

More recently, I've been particularly impressed with the ongoing product development. New functionality is regularly introduced, and the team actively listens to customer feedback when prioritising enhancements. The reporting capabilities continue to improve, giving us better visibility of membership trends, engagement, and organisational data.

Another standout feature is the flexibility. We have been able to adapt the platform to suit the specific needs of our organisation without requiring extensive custom development. The integration between different modules means information only needs to be entered once, improving data quality and reducing duplication. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

The only improvement I would suggest is making it easier to speak directly with a member of the support team when needed. Email support is helpful and responsive, but sometimes discussing an issue live can significantly speed up resolution and avoid lengthy back-and-forth conversations. A greater mix of email and direct support options would be very welcome. Review collected by and hosted on G2.com.

Sherelle P.
SP
Sherelle P.
Fundraising Manager
Research
Mid-Market (51-1000 emp.)
"Automates CRM Entries requiring less administration"
3/5
What do you like best about ReadyMembership?

I use ReadyMembership as a CRM to record our membership and donors. I really like how, as soon as a member signs up, they are automatically recorded onto our CRM, which means there's no manual administration required when a member signs up online. I also like the efficiency and enthusiasm of our rep Peter. Additionally, I find it beneficial that we can create dashboards for each of our member categories, which helps personalize the experience for our members as each category has different benefits that can be catered to. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Creating e-newsletters through pixl8 is particularly hard to navigate at first. It's taken a while for our team to get to grips with this. In addition, under the 'latest activity' section, it does not include an option to mail/post which is crucial method of communication when speaking to our donors + Members Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for the review. It is good to hear that automatic member records are removing the manual admin from sign ups, and that the category dashboards are helping you tailor the experience to different member benefits. We will also pass your comments on to Peter.

On the newsletter builder, your point about the initial learning curve is noted and we are happy to arrange a refresher session for your team if that would help. There are also some positive changes coming to the email system shortly, and we would be glad to give you early insight into those as soon as they are available.

On the 'latest activity' section, recording mail and post as an interaction type is something we should be able to look at for you, so please raise a ticket or mention it to Peter and we will review the options.

Thank you again for the feedback.

Radostina G.
RG
Radostina G.
Digital Services Manager at The Chartered Institute of Building (CIOB)
Mid-Market (51-1000 emp.)
"Flexible Platform Allowing Personalisation and Tailored for Membership Organisations"
4/5
What do you like best about ReadyMembership?

It's a fantastic platform that offers a lot of flexibility. Every week I discover new features that make me appreciate the platform. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

When you first start using it, the learning curve can be quite steep, and it can feel quite intimidating. It does require you to familiarise yourself with the terminology and the processes behind it. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for the review. It is good to hear that the flexibility of the platform is coming through, and that you are still finding new features that add value.

Your point about the initial learning curve is one we take seriously. There is a lot of ground to cover in the early weeks, and the terminology takes time to settle. If it would help, we can arrange a refresher session for you or your wider team, and we would encourage you to make use of the knowledge base and to raise any questions with your account manager. We are also continuing to work on making onboarding and in-platform guidance clearer.

Thank you again for the feedback.

AS
Andrea S.
Director of Communications
Small-Business (50 or fewer emp.)
"Seamless AMS Integration, Flexible Platform and Phenomenal Pixl8 Support"
5/5
What do you like best about ReadyMembership?

I love how well the website integrates with the AMS, making it seamless to properly market benefits and services to our members. The platform is easy to use and does not require a technical background to comprehend or manage. We have found numerous ways to create efficiencies thanks to the platform's flexibility, and I also appreciate that we have been able to add enhancements that were previously been cost-prohibitive with our previous platform. As an added bonus, Pixl8's support staff is phenomenal and friendly, and I truly appreciate the extra mile they go to ensure everything is always working smoothly. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

I just wish I could spend every day working with their team. I love them all! Review collected by and hosted on G2.com.

Verified User in International Trade and Development
AI
Verified User in International Trade and Development
Small-Business (50 or fewer emp.)
"Helpful Client Portal and a Smooth, Reliable Website Experience"
4.5/5
What do you like best about ReadyMembership?

Their Client Portal is very helpful. You can log information easily and you know that a member of the team will be with you shortly. Our website is very smooth and works well too! Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Sometimes I wish there was more fluidity in the formatting of pages and what you can do with a page, however I understand that the structural integrity of a website design is important so I see why sometimes it can be rigid. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for the review. It is good to hear the client portal is working well for you, and that the site is a step up from what you had before in both look and performance.

Your point on page formatting is a fair one, and you have put your finger on the balance we try to strike between flexibility and keeping a site structurally sound and on brand. That said, we do have improvements coming that will give content editors more freedom over page layout and how content is arranged, without losing that underlying consistency. We would be happy to give you early insight into those as they become available, and your feedback on them would be welcome.

Thank you again for taking the time to share your thoughts.

LJ
Louise J.
Finance Manager
Small-Business (50 or fewer emp.)
"ReadyMembership Brings Everything Together in One Integrated Solution"
4/5
What do you like best about ReadyMembership?

It’s a completely integrated solution. Previously, we were managing our income streams in a few different ways, but ReadyMembership has allowed us to bring everything together in one place. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Sometimes there are a few different ways to complete the same task, which can be confusing—especially for people who are just starting out on the platform. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for the review. It is good to hear that consolidating your income streams into one place has worked well, and that direct debit payments feeding straight into your accounts software has taken work off your team.

Your point about there being several routes to the same task is fair. It comes with the territory of a platform that has to suit both occasional users and power users, but we recognise it is not helpful when you are new to the system.

Thank you again for the feedback.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy-to-Use Interface and Fast, Helpful Support"
4.5/5
What do you like best about ReadyMembership?

The ReadyMembership team are always helpful. The interface is easy to navigate for both admins and users, and we rarely run into performance issues, but when we do the support team are very quick in finding and communicating solutions. I am a particular fan of the filtering and saving filters features in the CRM Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

The price of services can be quite steep Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for the review. It is good to hear that the platform is easy to navigate for your admins and members alike, and that moving away from a slow, limited site has expanded what you are able to do. The saved filters in the CRM are a favourite of ours too, and they tend to pay for themselves in time saved once teams start building them out.

On cost, we understand budgets are a real consideration for membership organisations. If there are areas where you feel you are not getting full value, or licences and modules you are not making the most of, your account manager is happy to review your setup with you and make sure it is the right fit.

Thank you again for taking the time to share your feedback.

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
Originally submitted 8/4/2025
"Innovative System"
5/5
What do you like best about ReadyMembership?

The platform is extremely well thought out and takes flexibility into account for multiple business rules for associations. There is very little it cannot do. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Maybe a little more documentation up front of the available layouts for the widgets for more advanced teams. Self-creation of webhooks and MS Power automate would be extremely helpful. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership

Thank you for your feedback—it's great to hear from more advanced teams who are looking to get the most out of the platform.

Regarding widget layouts, you can actually see all the available layout options on your 'static' site, which should give you a comprehensive view of what's possible for your widgets.

On the webhooks and automation front, we'd love to hear more about your specific use cases.

Please do submit your ideas regarding webhooks and workflow features to our roadmap via the Knowledge Hub, or have a chat with your CSM about what you're looking to achieve, as we are planning features in these areas right now.

Thank you for taking the time to share these suggestions.

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