Products

Our platform helps organizations apply gamification to customer support, training, sales and many more organizational activities.

VirtualLogger provides call recording, quality monitoring, post-call surveys and e-coaching technology to contact centers on a hosted basis.

Station is a desktop application for all of the web applications you use at work. It offers a consistent and coherent workspace for all your work applications with a smart dock organizing all of your applications and pages, a quick switch allowing to access applications and documents at the speed of light, a notification center helping you to stay up to date while keeping your focus.

TabaTalk is a new contact center solution built for the GCC and beyond. Our platform brings every channel together with enterprise reliability and compliance at its core so your team can focus on what matters most: people.

Twilio Flex is a fully programmable cloud-based contact center platform designed to empower businesses with personalized, omnichannel customer engagement. It offers a unified interface that integrates various communication channels, including voice, SMS, chat, email, and video, enabling seamless interactions across multiple platforms. Flex's highly customizable nature allows organizations to tailor every aspect of the customer and agent experience to meet specific business needs. Key Features a

Recruit, retain, and redeploy top talent with robust communication and analytics tools. Outsmart, outperform and outdelight the competition.

NetLogo is a multi-agent programmable modeling environment designed for simulating natural and social phenomena. Developed by Uri Wilensky in 1999, it has been continuously enhanced at the Center for Connected Learning and Computer-Based Modeling. NetLogo is particularly adept at modeling complex systems that evolve over time, allowing users to instruct numerous independent "agents" operating concurrently. This capability enables exploration of the relationship between individual behaviors and t

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration platform put on top of your Contact Center that transforms customer accuracy, speed of resolution, magnify support capabilities, inject Generative AI control, and save costs. Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems

What if your best recruiter had 350,000 interviews under their belt … and could pick precisely the profile of the best in 15 minutes? Meet your best recruiter! All applicants receive a link to a behavioural based interview. They have an automatic conversation in text. Our AI screening technology reviews the responses, prioritising the best applicants for you to consider first. That is why organisations are making us their first interview for all customer facing roles.

In this new era of human-machine collaboration to get work done, Workday’s 20-year foundation in HR and finance empowers organizations to navigate complexity and achieve unprecedented business outcomes. Workday unites an organization's HR, financial, and operational data in one powerful AI platform, using unique data, and AI agents. With seamless planning, execution, and analysis across the organization, Workday drives business forward. Workday Illuminate™ uses the world's largest and cleanest

The Zipit IoT Subscription Billing Platform enables connected device businesses to seamlessly monetize their Platform-as-a-Service (PaaS) software and cellular service offerings in recurring revenue models, while scaling and automating SIM activation and subscription billing processes. Create and manage subscription plans, renewals, data usage notifications and more in the administrative Subscription Management Portal, while your customers easily activate their devices and pay for monthly, annu

The Natterbox management portal gives control of voice

The system provides Customer Relations Management (CRM), Process Control, Scheduling, Cost Item Tracking (Inventory & Time), Account Financial, and more.

JobTracker is a job management software that integrates all aspects of a business and allows everyone to work simultaneously.

Every care center can create a better connection with the families that they serve. Kangarootime.com automates check-in, tuition billing and payment and child-specific instructions for daily care.

Gcore Hosting offers a comprehensive suite of virtual and dedicated server solutions designed to meet the diverse needs of businesses worldwide. With a robust global infrastructure spanning over 180 points of presence across six continents, Gcore ensures high-performance, low-latency, and secure hosting services. Their offerings are tailored to support various online applications, from hosting websites and applications to managing complex digital content. Key Features and Functionality: - Dive

Leaping AI offers advanced voice AI agents designed to automate complex call center operations, delivering customer satisfaction on par with or exceeding that of human agents. These self-improving digital workers are trusted by enterprises and large retailers to handle high call volumes efficiently, reducing operational costs and enhancing service quality. Key Features and Functionality: - Human-Like Conversations: Utilizes state-of-the-art generative AI technology to provide natural, human-li

Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.

Bria is a desktop and mobile SIP-based VoIP softphones and solutions for enterprises and service providers.

Optro's modern connected risk platform is designed to elevate your teams, engage the front lines of your business, and help you leverage risk as a strategic driver. At the heart of our connected risk architecture is a unified data core that centralizes your organization's risks, controls, policies, frameworks, issues, and more. The core is surrounded by a set of powerful platform capabilities, including collaboration, automation, a robust workflow engine, business intelligence, and a highly exte