Products

Box internet, energy, home insurance and mail redirection, under the same roof.

Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi

Kaleyra Video API is a customizable, natively integrated video communication solution that enables businesses to engage with customers directly through their existing digital platforms, such as websites or mobile applications. This seamless integration allows users to initiate video calls without the need for external software or switching devices, ensuring a cohesive and efficient user experience. Key Features and Functionality: - Seamless Integration: Easily embed video calling capabilities

The Natterbox management portal gives control of voice

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zo

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Streamline access to data and deliver timely information to executives, underwriters, and agents with Ventiv insurance policy admin software.

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

VendorInsight is a premier third-party risk management (TPRM software designed to help organizations effectively monitor, assess, and mitigate risks associated with their vendor networks. By offering a comprehensive suite of tools, VendorInsight enables businesses to gain visibility and control over their vendors' risk management, security, and compliance practices, ensuring alignment with internal policies and industry regulations. This solution is particularly beneficial for companies in highl

Let us show you how Duck Creek Billing can enhance customer satisfaction, increase your bottom line, and give you a competitive advantage.

Vitria BusinessWare integration platform works for complex business processes such as order fulfillment, supply chain interactions, insurance claims processing, and financial transactions.

Real-Time Eligibility by maxRTE Get paid faster with real-time insurance eligibility verification. maxRTE’s Real-Time Eligibility solution delivers instant, one-click verification of patient insurance coverage at the point of registration. No delays, not guesswork. With 1,000+ direct payer connections and flexible access via API or batch SFTP, healthcare organizations can reduce denials, speed up billing cycles and ensure accurate coverage data is available when it matters most. Designed wi

Instanda is a quick, easy and affordable package for brokers and insurers to design and distribute insurance products online. This fully hosted and completely managed toolkit lets you reach customers through your own online sales channel – as soon as your product is ready.

We make compliance training engaging for your entire organization through interactive bite-sized courses designed to be completed on the go. Our comprehensive library covers harassment prevention, diversity, ethics, cybersecurity, and workplace safety — all delivered in a format employees actually enjoy. New! Harassment Prevention Essentials Series We heard you — training shouldn’t feel like a time sink. That’s why we launched the Harassment Prevention Essentials Series, a streamlined version of

Web based P&C Claims Administration System supporting a wide range of claim processing requirements. TPA, SIR Entities, Risk Managers. Client-centric workflow, Email integration, Messaging and Alerts, Shared Calendar, Litigation Support, Document Management - store any format including MP3 and DVD, Form Letters, Stat Reporting, Robust Transaction Processing - Reserving, Payment/Check Issuance and Recoveries.

TeamBoard Time for Jira is built with the mindset of the Teams and Resources come first not the projects or programs. Rich features and modern designed visual board make it the only tool you need to work with your team. A comprehensive solution for functional managers to manage resource from many aspects such as Employee Profile, Time Tracking, Timesheet, Vacation/Leave, Holiday, Billing Rate & Cost. Main features: Individual dashboard Individual task planning Team management,

A1 Tracker is a customizable claims management software to streamline your businesses. A1 Tracker software covers a vast array of claims management needs, including workflow approvals, notices, letters, and document management. Track approval workflow, costs, payments, and reserves. Offered as fully hosted and self hosted with technical support, data migration, and full training.

Best Plan Pro is a pre-qualification engine that simplifies underwriting for life insurance agents. Our intuitive, all-in-one software requires no follow-up questions and gives you instant health-based risk assessments online or offline.

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-

Ethena is a compliance training platform—with informative, cringe-free content delivered through innovative methods—that actually works. Ethena's training is trusted by top tech and professional services firms including Netflix, Zendesk, Figma and others. We're backed by GSV, Homebrew, Neo, Village Global, and other aligned investors, and were profiled in Tech Crunch and Forbes. Our advisory team includes Frances Frei, and top Legal and People Ops professionals.