A1 Tracker Reviews & Product Details

I appreciate A1 Tracker for its straightforward approach to processing claims. The ease with which I can manage and file dental and vision claims has been invaluable over the past three years. It simplifies the process significantly, allowing me to handle claims and reimbursements effectively and without unnecessary complications. This streamlined functionality makes a real difference in my workflow, ensuring tasks are completed efficiently, and with minimal stress. Review collected by and hosted on G2.com.

I think that updating settings in A1 Tracker could be better, as it can be quite confusing using the right-hand bar. Additionally, the names of the tabs are not always intuitive, which adds to the confusion. Review collected by and hosted on G2.com.

As someone who uses A1 Tracker daily to manage claims, I can confidently say it is an indispensable tool for our organization. The most helpful feature is its intuitive navigation—it's incredibly user-friendly and makes managing a high volume of information much more efficient.

A1 Tracker has been instrumental in keeping us organized. Its ability to maintain detailed logs ensures no detail gets overlooked, and the data collection capabilities allow us to identify trends that inform better decision-making. This not only helps us minimize costs but also reduces risks and accidents, which are key to improving overall operations.

The platform's functionality has genuinely streamlined our processes, making it an essential part of our workflow. I highly recommend A1 Tracker to any organization looking to improve their claim management and operational efficiency. Review collected by and hosted on G2.com.

In my experience, there is no downside or aspects I dislike. Everyone at A1 is eager to help your organizational needs and will spend time to learn the ways they can best assit you. Review collected by and hosted on G2.com.

I am a Risk Manager & Senior Investigator for my company. My company employs over five thousand employees throughout the United States. We have been utilizing A1’s software for a little over three years and I can honestly say this software is amazing. As a Risk Manager / Senior Investigator, I need a dependable report software to document my investigations and workers compensation claims. The A1 program is easy to use, and it also compiles important data that can be imported to stats. Chris Day (A1 CEO) and his team are always available to assist with training and modifying the fields. A1’s team has always been available if my company wanted to modify a field or needed to train a new employee on how to use the A1 program. Review collected by and hosted on G2.com.

No dislikes at the moment. The A1 Program has been very benifitial to my organization. Review collected by and hosted on G2.com.

Simplistic and easy to learn. Ability to create fields, reports and other services specific to our needs. Review collected by and hosted on G2.com.

Data can be lost when more than one person is in a file entered. Review collected by and hosted on G2.com.

The dashboards help in quickly accessing information, saving time. The Customer support is also good. The appointments and schedule are easily accessible from the calendar. Review collected by and hosted on G2.com.

It has helped us solve all our problems. The different views which we can create ourselves can be more user-friendly. Rest all features are fine and meet our expectations. Review collected by and hosted on G2.com.

Customizability and specifying it to our use case. Customized what I needed while the A1 team was smart and proactive to transfer from my old process and adapt to new platform. They were able to turn on other features that help make other areas of the business more efficient. They have converted a lot of manual touchpoints into automated ones so there is a lot less human error. Review collected by and hosted on G2.com.

its one of the most useful softwares out there but maybe they need to start approaching things from a UX/UI standpoint. Make it look as pretty as it is to use and you will dynamite on your hands. Review collected by and hosted on G2.com.

When I had a question or needed assistance with something, i loved how patient and friendly they were. If you're seeking for a quality software company, i highly recommend A1 tracker Review collected by and hosted on G2.com.

I'm quite pleased with the product. There is nothing negative to say Review collected by and hosted on G2.com.

A1 Enterprise put together a software to serve our long term company objectives so upper management can handle day to day operations while keeping it simple enough for employees, contractors, and vendors to use out in the field. Web-based reporting and data access is critical to our business, even more now than in prior years. This product is well suited for us, and was customized to meet our needs that other systems we looked at couldn't do. Review collected by and hosted on G2.com.

Implementations can be complex, our data import took time. Review collected by and hosted on G2.com.

The absolute best feature of the A1 Tracker is the customizability. During implementation, I was able to customize the fields I needed and the A1 team was very patient and helpful in making suggestions to better adapt my old process to the new software. I was able to provide a template for monthly statements that they added into the software for me to email directly from the Tracker to reduce processing time as well. I also love the ability to upload my monthly data in one file, replacing days worth of manual entry and reducing human error. Overall the service was, and continues to be, amazing and everything the A1 Tracker offers is an absolute time saver! Review collected by and hosted on G2.com.

The only downside I have found so far is actually not the fault of A1, but in order to send the statements via email, our participants cannot use their work emails. Due to security settings in our email server, it blocks the emails as potential spam, so we can only use personal email addresses. We chose not to change our server's security settings as suggested by A1, so we are just limited to personal emails to receive statements and other communication directly from the Tracker. It's not a huge imposition, and we're happy we found a way to work around the issue. Review collected by and hosted on G2.com.

The Claims module, dashboard, and notifications module were most helpful for our company. Customer support was rapid in their repsponse as well for any issues and questions. Review collected by and hosted on G2.com.

One thing that I would maybe improve would be to modernize the design of the product. However, A1 Tracker and their team are always working hard to update their software by adding new and helpful gadgets. Review collected by and hosted on G2.com.