Having worked with the product for some time, this reviewer is impressed by the swift support and transparent communication offered by the provider. There are occasional discrepancies in benefit displays, but they are rare and quickly resolved by the support team.
View Full ReviewI LIKE HOW EASY IT IS TO NAVIGATE THE SYSTEM AND HOW FAST IT PULLS UP COVERAGE, EVEN WHEN THE PT HAS AN ALTERNATE PAYOR, MOST OF THE TIME, IT SHOWS THAT INSURANCE AS WELL. Review collected by and hosted on G2.com.
SOMETIMES IT'LL SHOW ERROR OR NO MATCH, AND AFTER MULTIPLE ATTEMPTS IT WILL SHOW CVG, THIS IS NOT ALL THE TIME THOUGH. AND SOMETIMES WHEN THE PAYOR IS DOWN. Review collected by and hosted on G2.com.
I like that there are multiple payers to choose from, making finding patients insurance a lot easier. Review collected by and hosted on G2.com.
I don't like that you have to get a code sent to you every time you want to log in. Review collected by and hosted on G2.com.
How fast it gives information. Easy to navigate. Review collected by and hosted on G2.com.
Sometimes the servers are down, and can't verify info. Review collected by and hosted on G2.com.
Different options it give of insurance companies Review collected by and hosted on G2.com.
Sometimes it doesn't give you the information you are looking for in regards to effective date or term date Review collected by and hosted on G2.com.
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