--- title: Duck Creek Billing Reviews meta_title: 'Duck Creek Billing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Duck Creek Billing works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 16 scale: '5' date_modified: '2026-09-22' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

Duck Creek Billing Reviews & Product Details

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Average based on 16 real user reviews.

Duck Creek Billing Reviews (16)

Reviews

Duck Creek Billing Reviews (16)

4.3
16 reviews

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Verified User in Insurance
CI
Verified User in Insurance
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Duck Creek Billing - Awesome Tool for Billing"
5/5
What do you like best about Duck Creek Billing?

Duck Creek Billing is easy to use, and we can quickly introduce different Payment methods, UI is also easy to understand. It makes payment calculation and collection easy. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Nothing to dislike, but it should have more documentation and resources to learn it and modify existing functionalities. Review collected by and hosted on G2.com.

Antarjyami D.
AD
Antarjyami D.
Senior Product Specialist
Mid-Market (51-1000 emp.)
"Duck Creek Billing Features"
4/5
What do you like best about Duck Creek Billing?

It has a lot of features to customise the billing process as per the customer need. You can customise the installments, invoicing, add your customized account plans, policy plans. The commission payment works smoothly in billing system. The follow up activities on invoicing, PCN let's you track the account status without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Duck Creek Billing is good as long as the data from policy side flows to Billing correctly. If the transactions don't flow to billing, the account has lot of issues to resolve starting with rebalancing each transaction along with payment and premium. You need to be very careful while transferring migration policies. If something is wrong at the beginning, then it affect all future transactions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Duckcreek Billing"
5/5
What do you like best about Duck Creek Billing?

Duckcreek billing is a platform which brings you all the related stuff on a single channel. It's robustness and integrity is a key feature to use it.

Along with additionally configured customisations it enables you to get the most out of it. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

There are a couple of grey areas that are still being worked on by Duck.

Exemplary, they're getting rid of any customisations that are handled in a stored procedure but there are still some stored procedure that still will need customisations in order to work as per client needs. Example Commission Statements. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Duck creek billing review"
5/5
What do you like best about Duck Creek Billing?

Duckcreek is the best tool to develop insurance products. Billing plays a major role in the whole insurance cycle. Duckcreek provides a quality billing interface which is easy for the user side and also for the developer. It also helps to reduce the complexity of integration between claims, policy, or other third-party systems. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Nothing, Duckcreek is the best tool to develop insurance products. Billing plays a major role in the whole insurance cycle. Duckcreek provides a quality billing interface which is easy for the user side and also for the developer. It also helps to reduce the complexity of integration between claims, policy, or other third-party systems. Review collected by and hosted on G2.com.

Nikhil p.
NP
Nikhil p.
Analyst programmer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Duckcreek Billling"
4.5/5
What do you like best about Duck Creek Billing?

Duckcreek Billling provides an opportunity to develop both practical as well as analytical approach. With this we can take our career to different level. We can learn XSLT, XML .NET, Author, Express Billing implementation, etc. This helps to improve. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

There's nothing that I dislike here yet there are certain scopes of improvement as Duckcreek Billling is growing day by day... we need to have more resources through which we can learn. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"DC Billing has many base features tailored for P&C clients."
3.5/5
What do you like best about Duck Creek Billing?

1- Many base features are available that can be used as is without much customization and configuration. Direct bill, agency bill, invoicing based on various business scenarios. 2- the one feature that stands out is how it is configuration driven as opposed to customization. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

we have seen few scenarios in the past when during nightly processes we get deadlocks that the platform team is working to mitigate. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"Duck Creek Billing Experience Overview"
3.5/5
What do you like best about Duck Creek Billing?

By using Duck creek billing, P&C insurance carriers we get a wide range of payment methods, billing and invoice options based on evolving customer needs. Billing accelerates rate of market and improves efficiency on the go. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

The thing which least helpful when it comes to Duck Creek Billing is the latest version or the release that restricts complex operations and payment methods or installment plans. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"Duck Creek Billing Review"
4.5/5
What do you like best about Duck Creek Billing?

Billing provides a comprehensive view of the backend logics. How different requests interact with the server and the database. Configuration is very easy and fast in billing. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

The latest version of billing restricts usage of custom logics on stored procedures and Falls which is ultimately going to affect the learning curve and force us to use the older version. Review collected by and hosted on G2.com.

Prasanta M.
PM
Prasanta M.
AVP
Mid-Market (51-1000 emp.)
"Best product for handling insurance billing process."
5/5
What do you like best about Duck Creek Billing?

User friendly, having support for disbursement and commission process. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Check printing with integration with third-party system. Can be flexible enough to support additional check parameters. On-demand support. Review collected by and hosted on G2.com.

MRIGANKA M.
MM
MRIGANKA M.
Application Development Analyst
Mid-Market (51-1000 emp.)
"Duck creek billing"
4.5/5
What do you like best about Duck Creek Billing?

All the facilities which is implementation of late charge, PCN, premium details, invoicing etc. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Some glitches in functionality such as the functioning changes in express 2 and 3. Review collected by and hosted on G2.com.

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Pricing

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