Products

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features

Contactlab is a digital direct marketing company providing solutions for newsletter monitoring and other web-based communications and contact strategies.

ContactOffice allows users to manage their data from any computer. Messaging, documents, and a calendar are all features that users can access from anywhere with an internet connection.

ContactEngine works across many industry sectors ensuring a single “voice” throughout all multi-channel communications from all lines of business and departmental divisions. ContactEngine's intelligent, proactive conversations achieve consistently better customer experience and contact rates across the entire customer journey.

ContactRelief's Disaster Decision Engine is a cloud-based platform designed to help businesses manage customer communications during natural and man-made disasters. By providing real-time, location-specific recommendations, it enables organizations to adjust their contact strategies, ensuring compliance and protecting brand reputation while maintaining operational efficiency. Key Features and Functionality: - Real-Time Disaster Monitoring: The system continuously monitors alerts from public a

ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design.

ContactSwing is an AI Voice Agent that Makes and Answers Calls Like a Human. A 24/7 No-code AI Calling Solution for Sales, Operations and Support.

ContactWidget is a free, lightweight contact + FAQ widget for any website. It helps small business owners, developers, and startups add a modern contact form and support section to their site — in seconds, with no account required.

ContactInfo is here to simplify one of the biggest challenges in outreach: finding reliable contact information quickly, legally, and effectively. Our mission is to make high-quality, actionable contact info available to everyone in sales, marketing, and HR, with guides you can trust to get results.

ContactHoney is a complete small business CRM — every feature included, no upsells. $19.95/mo flat rate for up to 50 users. No per-seat fees. Check out the demo at www.contacthoney.com.

Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.

Our platform helps organizations apply gamification to customer support, training, sales and many more organizational activities.

With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

Cisdem ContactsMate is a contact manager app that helps users gather their contacts from internet accounts and files to access, use, organize, and manage in one place. In addition to features for using and organizing contacts, Cisdem ContactsMate offers unique features like format fixing and deduplication to help users maintain a clean contact list for efficient communication. Main features of Cisdem ContactsMate: 1. Support various contacts sources * Integrated with Mac's Contacts app * All

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

We know you want to train customers so you can scale your business. We believe a lack of product competency should never be why a customer churns. Reduce churn and stop wasting time. Feel confident and in control while creating product experts at scale with our LMS built for onboarding B2B SaaS customers.

CoreMedia is a composable Digital Experience Platform (DXP) designed to help enterprises create and manage personalized, omnichannel customer experiences across various platforms. This includes websites, mobile applications, chatbots, messaging services, and even human-assisted interactions through video or phone. By offering a comprehensive solution, CoreMedia enables businesses to engage their customers effectively at every touchpoint, ensuring a seamless experience regardless of the channel u