Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.
Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo-Tech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes.
Contaktly reveals the companies visiting your website with high intent, finds the decision-makers and books the meeting for you, automatically. 98% of B2B website visitors leave without ever filling in a form. Contaktly identifies which companies they are and shows you who's been on your site, what they looked at, and how often they came back. Contaktly finds the right decision-makers at those companies (name, role, and verified business email) and can run personalised email outreach on autopi
BrightEdge offers enterprise level SEO
Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.
NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi
Pabbly Email Marketing is a comprehensive platform designed to streamline the creation, management, and optimization of email campaigns. It offers a user-friendly drag-and-drop editor and HTML support, enabling the design of responsive emails that adapt seamlessly across various devices. This flexibility ensures that messages are both visually appealing and effective in engaging diverse audiences. Key Features and Functionality: - Unlimited Email Sending: Users can send an unlimited number of
Improve your marketing and sales processes. From the first contact to closing the deal. Create opportunities, and set up lead nurturing campaigns and automated tasks. Or: collect web and email insights from your contacts in one central place. By allowing Spotler CRM to share real-time customer information across all business teams, customers not only get a more consistent experience, but it also makes sales and marketing more effective.
Mailfence provides an end-to-end encrypted email solution (OpenPGP based - en(de)ryption occurs on the client side + Digital signatures) integrated in a suite with many other services such as contacts, calendar, documents, groups, polls.
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
Designed specifically for United Ways, Donation Tracker helps successfully manage campaigns with its cost-effective CRM software. Its features include integration with Constant Contact and an accounting interface for QuickBooks. Donation Tracker was developed by Cascade Data Solutions and acquired by Upic Solutions in 2020. The acquisition brought together non-profit and United Way expertise, along with United Way customers, under one company.
Ricochet360 is an all-on-one dialer, CRM and marketing automation platform.
With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.
Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels