Products

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels

Our platform helps organizations apply gamification to customer support, training, sales and many more organizational activities.

Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.

Pabbly Email Marketing is a comprehensive platform designed to streamline the creation, management, and optimization of email campaigns. It offers a user-friendly drag-and-drop editor and HTML support, enabling the design of responsive emails that adapt seamlessly across various devices. This flexibility ensures that messages are both visually appealing and effective in engaging diverse audiences. Key Features and Functionality: - Unlimited Email Sending: Users can send an unlimited number of

AI-powered communications that redefines customer engagement for modern teams.

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in San Francisco and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23

The ultimate in flexibility and ease of integration, Axiom cloud contact center gives agents the tools they need to provide high level, personalized service to clients worldwide.

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytic

An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance.

Mailfence provides an end-to-end encrypted email solution (OpenPGP based - en(de)ryption occurs on the client side + Digital signatures) integrated in a suite with many other services such as contacts, calendar, documents, groups, polls.

3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

Ricochet360 is an all-on-one dialer, CRM and marketing automation platform.

Contactability is a insurance calls and leads platform.

With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

Balto connects contact center agents with AI to enable better conversations that deliver results.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

We know you want to train customers so you can scale your business. We believe a lack of product competency should never be why a customer churns. Reduce churn and stop wasting time. Feel confident and in control while creating product experts at scale with our LMS built for onboarding B2B SaaS customers.

The Natterbox management portal gives control of voice