Products

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic f

Hiya Connect Branded Caller ID is making the calling experience secure and engaging on every smartphone globally.

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.

CoreMedia is a composable Digital Experience Platform (DXP) designed to help enterprises create and manage personalized, omnichannel customer experiences across various platforms. This includes websites, mobile applications, chatbots, messaging services, and even human-assisted interactions through video or phone. By offering a comprehensive solution, CoreMedia enables businesses to engage their customers effectively at every touchpoint, ensuring a seamless experience regardless of the channel u

The Natterbox management portal gives control of voice

Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in San Francisco and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23

Contactability is a insurance calls and leads platform.

VirtualLogger provides call recording, quality monitoring, post-call surveys and e-coaching technology to contact centers on a hosted basis.

Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

ContactOffice allows users to manage their data from any computer. Messaging, documents, and a calendar are all features that users can access from anywhere with an internet connection.

ContactEngine works across many industry sectors ensuring a single “voice” throughout all multi-channel communications from all lines of business and departmental divisions. ContactEngine's intelligent, proactive conversations achieve consistently better customer experience and contact rates across the entire customer journey.

Contactlab is a digital direct marketing company providing solutions for newsletter monitoring and other web-based communications and contact strategies.

ContactRelief's Disaster Decision Engine is a cloud-based platform designed to help businesses manage customer communications during natural and man-made disasters. By providing real-time, location-specific recommendations, it enables organizations to adjust their contact strategies, ensuring compliance and protecting brand reputation while maintaining operational efficiency. Key Features and Functionality: - Real-Time Disaster Monitoring: The system continuously monitors alerts from public a

ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design.

ContactWidget is a free, lightweight contact + FAQ widget for any website. It helps small business owners, developers, and startups add a modern contact form and support section to their site — in seconds, with no account required.