Best Sales Coaching Software

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Fathom

Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.

Average Rating: 5.0/5.0

Total Reviews: 7,028

How Do G2 Users Rate Fathom?

  • Ease of Use: 9.7/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.5/10 (Category avg: 8.9/10)
  • Leaderboard: 7.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Fathom?

  • Seller: Fathom
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • Twitter: @fathomdotai
    2,469 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About Fathom?

AI-generated summary from verified user reviews

Pros
  • Users praise Fathom for its incredible accuracy in note-taking, enhancing engagement and efficiency during meetings.
  • Users appreciate the helpfulness of Fathom, enabling productive meetings with automatic note-taking and efficient task assignments.
  • Users appreciate the ease of use of Fathom, enjoying its intuitive interface and efficient navigation for productivity.
  • Users love the simple setup and seamless integration of Fathom across various meeting platforms, enhancing productivity.
  • Users value the accuracy and efficiency of Fathom's note-taking, enhancing focus during meetings and facilitating recaps.
Cons
  • Users face challenges with meeting report accuracy, along with limitations on advanced features in the free version.
  • Users experience recording issues with Fathom, including inaccurate transcripts and unnecessary constant recording.
  • Users find the missing features in Fathom hinder usability, particularly concerning call attribution and transcript visibility.
  • Users express frustration with constant recording limitations that affect meeting setup and participation flexibility.
  • Users report AI inaccuracy with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features.

What Are Recent G2 Reviews of Fathom?

Updated August 2026.

How Many Sales Coaching Software Products Does G2 Track?

Total Products under this Category: 246

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Zime (+2.55%) - Among all products in this category, Zime recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Sales Coaching Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 108,200+ Authentic Reviews
  • 246+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Sales Coaching Software

G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence

Highlighted products: Gong, Agentforce Sales (formerly Salesforce Sales Cloud), Mindtickle, Fathom, Second Nature AI, Nooks, Substrata, and GTM Studio - Powered by ZoomInfo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=second-nature-ai&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata&focus%5B%5D=gtm-studio-powered-by-zoominfo)

Gong

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. Recognized by G2 as the #1 Best Software Product for multiple years, Gong continues to lead in customer satisfaction, innovation, and AI-powered revenue transformation. For more information, visit www.gong.io.

Average Rating: 4.7/5.0

Total Reviews: 6,544

How Do G2 Users Rate Gong?

  • Ease of Use: 9.3/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.0/10 (Category avg: 8.9/10)
  • Leaderboard: 8.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Gong?

  • Seller: Gong
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, California
  • Twitter: @Gong_io
    7,641 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,963 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 69% Medium, 18% Large

What Do G2 Reviewers Say About Gong?

AI-generated summary from verified user reviews

Pros
  • Users find Gong's AI capabilities invaluable for saving time and enhancing productivity through efficient communication insights.
  • Users value the ease of use of Gong, finding it intuitive for analyzing sales calls and opportunities.
  • Users appreciate the call recording and AI note-taking features of Gong, enhancing productivity and improving sales strategies.
  • Users appreciate the accuracy of Gong, noting its ability to maintain call control and summarize discussions effectively.
  • Users appreciate the intuitive AI-driven insights of Gong, which significantly enhance sales efficiency and pipeline management.
Cons
  • Users experience call tracking issues with Gong, noting difficulties in accessing and locating previous calls.
  • Users report recording issues with Gong, including missed connections and difficulties in retrieving past calls.
  • Users find the AI inaccuracy frustrating, impacting efficiency and the relevance of insights provided by Gong.
  • Users note the limitations of AI functionality, which can affect accuracy and real-time integration in Gong.
  • Users note the missing features in Gong, particularly the lack of real-time AI coaching and limited search filters.

What Are Recent G2 Reviews of Gong?

What Are G2 Users Discussing About Gong?

Agentforce Sales (formerly Salesforce Sales Cloud)

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management

Average Rating: 4.4/5.0

Total Reviews: 26,096

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How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)?

  • Ease of Use: 8.2/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.8/10 (Category avg: 8.9/10)
  • Leaderboard: 8.6/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 34% Large

What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Agentforce Sales invaluable for managing customer data and improving productivity.
  • Users value the straightforward flow and comprehensive visibility of Agentforce Sales, enhancing team collaboration and insight.
  • Users value the 360-degree view of customer information, enhancing lead follow-up and closing processes efficiently.
  • Users value the centralized customer data of Salesforce Sales Cloud, enhancing insights and streamlining sales workflows efficiently.
  • Users appreciate the seamless integration capabilities of Agentforce Sales, enhancing workflow and connecting with internal systems effortlessly.
Cons
  • Users find the steep learning curve daunting, struggling with complex setups and mobile UX challenges.
  • Users find limitations in package options and struggle with navigation and security complexities in Agentforce Sales.
  • Users find the complexity of Agentforce Sales to be overwhelming, especially with deep configurations and numerous options.
  • Users find the product expensive and suggest improving cost-effectiveness for better business adaptability.
  • Users find the limited features of Agentforce Sales require time and expertise for effective customization and reporting.

What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)?

What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)?

Mindtickle

Mindtickle is the market-leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. With awards and accolades from the Stevie Awards, AI Breakthrough Awards, Forrester Wave, and more. Mindtickle is celebrated for both innovation and world-class customer support. Mindtickle is also recognized across: - Sales Enablement Software - AI Sales Role Play Software - Sales Coaching Software - Sales Performance Management Software - Conversation Intelligence Software - Digital Sales Rooms Software Unlike other vendors, Mindtickle delivers a single, integrated platform to grow revenue and retain customers by improving sales and support performance. With Mindtickle, you can: - Improve rep skills and performance with personalized training and AI-powered role-plays - Improve deal outcomes with tailored buying experiences - Level up frontline managers with data-driven coaching - Drive strategic change management with bite-sized learning, reinforcement, and actionable insights - Simplify revenue tech stacks with a single platform for seller performance For more information, visit www.mindtickle.com

Average Rating: 4.7/5.0

Total Reviews: 2,240

How Do G2 Users Rate Mindtickle?

  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.5/10 (Category avg: 8.9/10)
  • Leaderboard: 9.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Mindtickle?

  • Seller: MindTickle
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • Twitter: @mindtickle
    5,772 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Therapy Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 61% Large, 29% Medium

What Do G2 Reviewers Say About Mindtickle?

AI-generated summary from verified user reviews

Pros
  • Users highlight the straightforward and easy-to-use interface of Mindtickle, making training efficient and effective.
  • Users appreciate the interactive teaching strategies of MindTickle, enhancing sales empowerment and understanding of complex concepts.
  • Users appreciate the intuitive design of Mindtickle, enabling easy navigation and smooth knowledge acquisition remotely.
  • Users value the effective knowledge improvement through interactive training, modern videos, and empowering sales methodologies of Mindtickle.
  • Users highly value Mindtickle's interactive teaching strategies and high-quality content, enhancing their sales training experience significantly.
Cons
  • Users find the missing live features of Mindtickle limit its user-friendliness and lead to navigation challenges.
  • Users experience slow loading times in Mindtickle, which hampers productivity, especially for sales and marketing tasks.
  • Users note the limited features of Mindtickle hinder seamless integration with management tools and LMSs.
  • Users experience slow performance with Mindtickle, as loading times hinder productivity, especially with heavy content.
  • Users struggle with the learning curve on Mindtickle, finding interruptions and navigation issues frustrating during training.

What Are Recent G2 Reviews of Mindtickle?

What Are G2 Users Discussing About Mindtickle?

Fathom

Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.

Average Rating: 5.0/5.0

Total Reviews: 7,028

How Do G2 Users Rate Fathom?

  • Ease of Use: 9.7/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.5/10 (Category avg: 8.9/10)
  • Leaderboard: 7.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Fathom?

  • Seller: Fathom
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • Twitter: @fathomdotai
    2,469 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About Fathom?

AI-generated summary from verified user reviews

Pros
  • Users praise Fathom for its incredible accuracy in note-taking, enhancing engagement and efficiency during meetings.
  • Users appreciate the helpfulness of Fathom, enabling productive meetings with automatic note-taking and efficient task assignments.
  • Users appreciate the ease of use of Fathom, enjoying its intuitive interface and efficient navigation for productivity.
  • Users love the simple setup and seamless integration of Fathom across various meeting platforms, enhancing productivity.
  • Users value the accuracy and efficiency of Fathom's note-taking, enhancing focus during meetings and facilitating recaps.
Cons
  • Users face challenges with meeting report accuracy, along with limitations on advanced features in the free version.
  • Users experience recording issues with Fathom, including inaccurate transcripts and unnecessary constant recording.
  • Users find the missing features in Fathom hinder usability, particularly concerning call attribution and transcript visibility.
  • Users express frustration with constant recording limitations that affect meeting setup and participation flexibility.
  • Users report AI inaccuracy with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features.

What Are Recent G2 Reviews of Fathom?

Second Nature AI

Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training.

Average Rating: 4.7/5.0

Total Reviews: 435

How Do G2 Users Rate Second Nature AI?

  • Ease of Use: 9.5/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.5/10 (Category avg: 8.9/10)
  • Leaderboard: 9.6/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Second Nature AI?

  • Seller: Second Nature
  • Company Website:
  • Year Founded: 2018
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Manager, Security Engineer
  • Top Industries: Information Technology and Services, Insurance
  • Company Size: 46% Large, 42% Medium

What Do G2 Reviewers Say About Second Nature AI?

AI-generated summary from verified user reviews

Pros
  • Users benefit from enhanced sales skills and confidence thanks to Second Nature AI's engaging and resource-efficient training approach.
  • Users enjoy the user-friendly interface of Second Nature AI, simplifying training and performance tracking for sales reps.
  • Users appreciate the AI integration of Second Nature AI, enhancing training and boosting sales rep confidence and performance.
  • Users value the comprehensive employee development offered by Second Nature AI, enhancing training and performance for sales teams.
  • Users value the interactive training experience with Second Nature AI, enhancing learning and confidence in sales roles.
Cons
  • Users report inaccurate information from Second Nature AI, leading to confusion and frustrating conversations.
  • Users find the learning curve steep for beginners, making it challenging to get started with Second Nature AI.
  • Users find the inaccuracy in AI responses frustrating as it often misinterprets questions and provides irrelevant answers.
  • Users experience a lack of interactivity with Second Nature AI, making conversations feel less engaging and often disconnected.
  • Users feel that the language issues hinder accessibility and understanding for non-English speakers, limiting widespread use.

What Are Recent G2 Reviews of Second Nature AI?

What Are G2 Users Discussing About Second Nature AI?

Nooks

Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. Nooks brings signals, account history, and next-best actions into one multi-channel system for AI sequencing so outbound stays relevant as you scale. Over 100 teams have switched from legacy sequencing tools to Nooks, more than doubling email-sourced pipeline, cutting research time by 90%, and consolidating multiple vendors into one platform. Over 1200 customers, including sophisticated sales orgs at HubSpot, Deel, ZoomInfo, and Rippling use Nooks to generate more pipeline with less context switching.

Average Rating: 4.8/5.0

Total Reviews: 1,702

How Do G2 Users Rate Nooks?

  • Ease of Use: 9.3/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.8/10 (Category avg: 8.9/10)
  • Leaderboard: 10.0/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Nooks?

  • Seller: Nooks
  • Company Website:
  • HQ Location: San Francisco, California
  • Twitter: @JoinNooks
    390 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    425 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDR, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 25% Small

What Do G2 Reviewers Say About Nooks?

AI-generated summary from verified user reviews

Pros
  • Users find that Nooks offers a significant time-saving advantage, enhancing efficiency and streamlining workflows.
  • Users highlight the ease of use of Nooks, praising its beginner-friendly interface and effortless navigation.
  • Users value the efficiency of Nooks, enhancing call volume and productivity while fostering teamwork among remote sales teams.
  • Users value the efficient parallel dialing and seamless collaboration features of Nooks, significantly enhancing productivity and communication.
  • Users highlight the efficient lead generation capabilities of Nooks, enabling numerous successful calls in less time.
Cons
  • Users face call issues with Nooks, including glitches and difficulties managing the call preparation process.
  • Users report dialer issues in Nooks, such as incomplete info transfer and call connectivity problems.
  • Users note the missing features in Nooks, such as limited sorting options and inadequate filtering capabilities.
  • Users find the dialer limitations frustrating, as wrong numbers often go undetected, affecting connect rates.
  • Users experience connection issues with Nooks, often resulting in delays when reaching prospects during calls.

What Are Recent G2 Reviews of Nooks?

GTM Studio - Powered by ZoomInfo

Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace so plays fire automatically, moments aren't missed, and reps always know what to do next. Designed for RevOps and marketing teams, GTM Studio eliminates tool sprawl by connecting CRM, marketing, sales, and third-party data into a single live canvas - giving every team a complete, AI-ready view of their market. At the core of GTM Studio is built-in waterfall enrichment that automatically fills in missing contact and account data across 25+ vendors, so the data powering every play is always complete and actionable. AI-powered insights surface buying signals in real time, helping teams respond to in-market buyers in under five minutes - before competitors have even pulled a list. Every insight is grounded in your ICP, so GTM decisions are faster, sharper, and more informed. GTM Studio is built for speed to execution. A library of pre-built plays - including inbound acceleration, champion tracking, and competitive displacement - can be launched in a single click, with no tickets, no engineering support, and no waiting. Custom plays can be designed, tested, and scaled without code or developer involvement, compressing what used to take weeks into minutes. Specialized AI agents handle enrichment, scoring, routing, and message creation automatically, so teams stay focused on results rather than operations. GTM Studio integrates with the tools revenue teams already rely on - Salesforce, HubSpot, Salesloft, Gong, Slack, and 50+ more - ensuring signals flow freely across the stack and execution happens without friction. Built-in analytics measure what's working in real time, while automated workflows and alerts keep teams responsive to every change in GTM data. The result is a GTM motion that runs on its own - where top-performing teams launch more than 50 plays per quarter, expansion campaigns that once took three weeks go live in 30 minutes, and every seller always knows exactly where to focus next.

Average Rating: 4.5/5.0

Total Reviews: 3,395

How Do G2 Users Rate GTM Studio - Powered by ZoomInfo?

  • Ease of Use: 8.8/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.7/10 (Category avg: 8.9/10)
  • Leaderboard: 8.4/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind GTM Studio - Powered by ZoomInfo?

  • Seller: ZoomInfo
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Vancouver, WA
  • Twitter: @ZoomInfo
    23,515 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,779 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Medium, 24% Large

What Do G2 Reviewers Say About GTM Studio - Powered by ZoomInfo?

AI-generated summary from verified user reviews

Pros
  • Users value the reliable B2B contact data of GTM Studio, enhancing targeted prospect lists and campaign efficiency.
  • Users value the accuracy of data and intent signals in GTM Studio, enhancing their lead generation and targeting efforts.
  • Users find GTM Studio's ease of use exceptional, streamlining lead enrichment with straightforward features and intuitive navigation.
  • Users value the reliable and accurate B2B contact data from GTM Studio, enhancing campaign effectiveness and targeting precision.
  • Users value the high-quality data from GTM Studio - Powered by ZoomInfo for efficient, targeted outreach campaigns.
Cons
  • Users find the pricing high, making it less accessible for smaller teams with limited budgets.
  • Users find that data inaccuracy affects reliability, with outdated information and missing data for niche roles.
  • Users note that the pricing is high for small teams, making it less accessible for budget-conscious businesses.
  • Users find the learning curve steep, feeling overwhelmed initially due to the platform's complexity and range of features.
  • Users find the platform's complexity overwhelming initially, requiring training and processes for effective use.

What Are Recent G2 Reviews of GTM Studio - Powered by ZoomInfo?

What Are G2 Users Discussing About GTM Studio - Powered by ZoomInfo?

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Average Rating: 4.9/5.0

Total Reviews: 1,125

How Do G2 Users Rate Substrata?

  • Ease of Use: 9.8/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.7/10 (Category avg: 8.9/10)
  • Leaderboard: 9.7/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Substrata?

  • Seller: Substrata
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Tel Aviv, Israel
  • Twitter: @SubstrataHQ
    517 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Project Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 45% Small, 41% Medium

What Do G2 Reviewers Say About Substrata?

AI-generated summary from verified user reviews

Pros
  • Users value the high accuracy of Substrata's insights, enhancing their understanding of clients and improving negotiations.
  • Users value the sophisticated emotional insights of Substrata, enhancing communication and understanding in high-stakes environments.
  • Users appreciate the insightful analysis of Substrata, enhancing understanding of tone and emotions in conversations.
  • Users value Substrata for its actionable insights that enhance communication effectiveness and decision-making confidence.
  • Users value the time-saving features of Substrata, enhancing decision-making efficiency and improving communication effectiveness.
Cons
  • Users face a steep learning curve with Substrata, requiring time and effort to master advanced features.
  • Users find the limited customization options restrict their ability to tailor insights for specific needs and perspectives.
  • Users find the complexity in setup and navigation challenging, hindering their ability to effectively use Substrata.
  • Users find the time-consuming setup and analysis process of Substrata to be a notable challenge.
  • Users find the dashboard overwhelming initially, struggling with complexity and a lack of intuitive features.

What Are Recent G2 Reviews of Substrata?

SmartWinnr

SmartWinnr is an AI roleplay and sales enablement platform that helps sales, medical, and advisory teams in regulated industries practice real customer conversations, receive AI-driven coaching feedback, and build compliant, consistent field performance. It combines AI Roleplays, Targeted Learning, Gamification, Field Coaching, and Digital Content Management into a single platform used by over 300,000 enterprise professionals, with more than 1 million AI coaching sessions completed to date. SmartWinnr is GDPR-compliant and built with enterprise-grade security. What SmartWinnr does: SmartWinnr is one platform built around AI practice, coaching, and performance, spanning: - AI Sales Role Play Software: Two-way, conversational AI roleplay software where reps practice against lifelike AI avatars that respond, object, and adapt like real customers. - Sales Coaching: Structured, rubric-based field coaching with shared forms, manager notes, and one-click follow-up assignments. - Sales Training and Onboarding: Role-based microlearning paths, SCORM-compatible content, and adaptive learning that speeds up new hire ramp time. - Sales Gamification: Leaderboards, badges, and challenge formats that sustain engagement between training cycles. - Digital Content Management: Centralized, compliant content hub with role-based access and buyer-facing microsites that keep every piece of sales content on-message and audit-ready. What is SmartWinnr used for? SmartWinnr is used by enterprise sales, medical, and advisory teams to practice compliant customer conversations through AI roleplay, receive structured field coaching, complete role-based training, and track sales performance through gamified contests and analytics. How does SmartWinnr's AI roleplay work? SmartWinnr's AI roleplay software runs in two formats: two-way conversational roleplay, where an AI avatar adapts in real time to what the rep says, and one-way spoken-response roleplay, where reps respond to prompts for faster, scored practice. Both formats score responses on accuracy, empathy, tone, pacing, objection handling, and compliance, and generate an audit-ready transcript after each session. Which industries use SmartWinnr? SmartWinnr is built for regulated and performance-driven industries, including pharmaceuticals, medical devices, banking, insurance, financial services, senior living, automotive, and retail where sales conversations must stay accurate and compliant. What results do companies see using SmartWinnr? Organizations using SmartWinnr report a 74% increase in rep confidence, 90% messaging consistency across regions, up to 25x more coaching capacity without adding managers, 70% higher knowledge retention, and a 22% rise in sales productivity through gamified contests and coaching. How is SmartWinnr different from a standard sales enablement platform? Unlike generalist sales enablement tools adapted for compliance after the fact, SmartWinnr is built from the ground up for regulated selling, with compliance scoring, audit-ready transcripts, and industry-specific scenarios built into every roleplay, coaching form, and content share.

Average Rating: 4.9/5.0

Total Reviews: 247

How Do G2 Users Rate SmartWinnr?

  • Ease of Use: 9.9/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.9/10 (Category avg: 8.9/10)
  • Leaderboard: 9.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.7/10 (Category avg: 8.5/10)

Who Is the Company Behind SmartWinnr?

  • Seller: SmartWinnr, Inc.
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Walnut, California
  • Twitter: @smartwinnr
    1,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Pharmaceuticals, Insurance
  • Company Size: 69% Large, 26% Medium

What Do G2 Reviewers Say About SmartWinnr?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SmartWinnr, enabling efficient training and clear communication for all teams.
  • Users find SmartWinnr incredibly helpful for aligning teams and simplifying training with its effective LMS features.
  • Users appreciate the efficient training experience with SmartWinnr, allowing quick learning and easy progress tracking.
  • Users value the time-saving features of SmartWinnr, allowing efficient training and task management even in spare moments.
  • Users value the effective coaching capabilities of SmartWinnr, which enhance sales training and performance tracking.
Cons
  • Users highlight the automation issues in SmartWinnr, wishing for automated customized report generation for efficiency.
  • Users find data management issues significant in SmartWinnr, particularly the lack of tracking and integration options.
  • Users face data transfer issues with SmartWinnr, highlighting the need for improved integration options and transparency.
  • Users find the difficult reporting aspect of SmartWinnr challenging, wishing for more customization and automation options.
  • Users face challenges with filtering issues, as improvements are needed in tracking and data integration capabilities.

What Are Recent G2 Reviews of SmartWinnr?

What Are G2 Users Discussing About SmartWinnr?

Rilla

Rilla is the leading AI coaching platform for in-person sales. Reps record their in-person sales conversations with the Rilla app, and our AI automatically transcribes, analyzes, and delivers feedback giving managers 100% visibility into what's happening in the field. Our mission is to make the offline world as searchable and easy to understand as the internet. Trusted by thousands of sales teams across property management, home services, home building, automotive, dental, senior living, and more. Rilla works with over 2000 customers including Fortune 500 companies like Home Depot, LG, Kohler, Andersen Windows and many more.

Average Rating: 4.7/5.0

Total Reviews: 95

How Do G2 Users Rate Rilla?

  • Ease of Use: 9.3/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.4/10 (Category avg: 8.9/10)
  • Leaderboard: 9.5/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Rilla?

  • Seller: Rilla
  • Company Website:
  • Year Founded: 2019
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    136 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Design Consultant
  • Top Industries: Construction, Real Estate
  • Company Size: 44% Small, 43% Medium

What Do G2 Reviewers Say About Rilla?

AI-generated summary from verified user reviews

Cons
  • Users report experiencing connectivity issues with Rilla, affecting usability and overall satisfaction with the service.

What Are Recent G2 Reviews of Rilla?

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,413

How Do G2 Users Rate RingEX?

  • Ease of Use: 8.6/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.3/10 (Category avg: 8.9/10)
  • Leaderboard: 8.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingEX, making communication and collaboration seamless for their teams.
  • Users value the helpful customer support of RingEX, enhancing the overall experience and usability for everyone.
  • Users find RingEX to be incredibly helpful for maintaining client connections, enhancing reliability and support.
  • Users commend the reliability of RingEX, ensuring consistent connections and high-quality communication experiences.
  • Users appreciate the high-definition voice quality of RingEX, enhancing communication and customer support experiences.
Cons
  • Users find the complex processes in RingEX challenging, particularly when navigating setup and administration aspects.
  • Users often face call issues with RingEX, including inadequate tracking of calls and poor customer support experiences.
  • Users find the customer support challenging, often facing difficulties in communication and unnecessary complications.
  • Users find the difficulties with customer service occasionally complicate resolutions and frustrate the overall experience.
  • Users find the admin config options unintuitive, making tasks like changing voicemail messages and hold music overly complex.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

Salesloft

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Average Rating: 4.5/5.0

Total Reviews: 9,620

How Do G2 Users Rate Salesloft?

  • Ease of Use: 8.9/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.6/10 (Category avg: 8.9/10)
  • Leaderboard: 8.6/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Salesloft?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 32% Large

What Do G2 Reviewers Say About Salesloft?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Salesloft invaluable for efficient contact management and outreach.
  • Users appreciate the powerful automation features of Salesloft, greatly enhancing their sales engagement and productivity.
  • Users find Salesloft's helpful functionalities in call tracking and customizable cadences instrumental for efficient contact management.
  • Users value the seamless automation features in Salesloft, making call tracking and email campaigns effortless.
  • Users value the time-saving features of Salesloft, enhancing efficiency in managing outreach and prospecting activities.
Cons
  • Users find missing features like domain rotation and improved text formatting hinder their email effectiveness in Salesloft.
  • Users face call issues with Salesloft, experiencing difficulties with app alignment and support consistency during usage.
  • Users often face integration issues with Salesloft, particularly with platforms like HubSpot, affecting overall effectiveness.
  • Users note the limited features compared to competitors, impacting their overall experience and efficiency with Salesloft.
  • Users face a steep learning curve with Salesloft, making it challenging for newcomers to navigate effectively.

What Are Recent G2 Reviews of Salesloft?

What Are G2 Users Discussing About Salesloft?

Allego

Allego is the market-leading revenue enablement platform teams trust and love. Across the customer lifecycle, Allego helps revenue teams close deals, hit their number, and stay aligned through change by making the next best action clear. Learning, content, coaching, digital selling, and secure, practical AI come together in one natively built platform. Guidance appears directly in everyday workflows so reps know what to say, share, and do when it matters most. Organizations that switch to Allego reduce complexity and lower total software costs by consolidating multiple point solutions into one unified system. Allego Learning: Allego embeds learning into the flow of work so skills show up in real opportunities. AI Role Play lets sellers practice their pitch before the live customer call, backed by deal-specific scenarios and instant feedback. Built-in Conversation Intelligence captures buyer interactions, surfaces risks and opportunities, and connects coaching directly to deal performance. Allego Modern Content: Allego makes content easy to manage, personalize, and activate in selling moments. Centrally governed assets are surfaced through AI-powered search and CRM context so reps can quickly find and share what works. Deep analytics tie engagement to pipeline and revenue outcomes, giving marketing and enablement leaders clear proof of impact. Allego Digital Rooms: Allego Digital Rooms create secure, personalized buyer spaces that streamline engagement across the selling process. Reps and buyers collaborate in branded environments that centralize content, communication, and next steps. AI highlights engagement signals and recommends follow-up actions so opportunities maintain momentum and close faster. Allego takes a human-first approach to AI. Secure, practical AI is embedded across workflows to surface next best actions, highlight deal risks, reinforce messaging, and accelerate follow-up. All AI capabilities are grounded in approved content and governed with enterprise controls. Organizations using Allego report measurable impact, including up to 50% shorter sales cycles, 45% higher win rates, and significant reductions in enablement software spend. Allego is recognized as a Leader in the Gartner Magic Quadrant for Revenue Enablement Platforms and ranked #1 on G2 for Ease of Use and Customer Satisfaction. Learn more at www.allego.com

Average Rating: 4.6/5.0

Total Reviews: 690

How Do G2 Users Rate Allego?

  • Ease of Use: 8.9/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.9/10 (Category avg: 8.9/10)
  • Leaderboard: 8.4/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Allego?

  • Seller: Allego
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Waltham, Massachusetts
  • Twitter: @allegosoftware
    1,043 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    215 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Enablement Manager
  • Top Industries: Financial Services, Computer Software
  • Company Size: 44% Medium, 39% Large

What Do G2 Reviewers Say About Allego?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Allego, facilitating smooth navigation and effective self-practice in training.
  • Users appreciate the supportive guidance from Allego’s team, enhancing comfort and ease of using the platform.
  • Users praise Allego for its excellent customer support that enhances the overall user experience and ease of learning.
  • Users value the intuitive interface of Allego, finding it easy to navigate and engage with content.
  • Users highlight Allego's significant time-saving capabilities, enabling faster insights and efficient training across teams.
Cons
  • Users find the learning curve steep, with a frustrating interface that complicates customizing and editing tasks.
  • Users feel the missing features in Allego limit functionality, such as editing and detailed download permissions.
  • Users find Allego not intuitive, struggling with navigation and logical categorization of resources available.
  • Users find Allego suffers from poor organization, experiencing gaps in content management and outdated information.
  • Users find Allego not user-friendly, as navigating and setting up the platform can be quite challenging and frustrating.

What Are Recent G2 Reviews of Allego?

What Are G2 Users Discussing About Allego?

Salesken

Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage more effectively with customers. Salesken also provides leaders and reps with full visibility into every call through advanced Call Analytics, capturing emotions, objections, intent, and more. Salesken delivers tailored solutions for both Sales Leaders and Reps, driving revenue success through: - Pipeline Management: Accurate forecasts based on deep conversation insights. - Deal Tracking: Instant summaries, identification of BANT gaps, and clear next steps. - Team Coaching: Personalized coaching for each rep and every deal, on demand. - Marketing Insights: Actionable insights extracted from sales conversations. - Quality Assurance: Evaluate 100% of sales calls with AI-driven QA, offering personalized coaching and reducing manual efforts while improving overall sales quality and consistency For Sales Reps, Salesken offers: - Real-Time Cueing: Provides live cues and battle cards to help reps perfect their pitches. - CRM Enrichment: Automates CRM data entry and updates. - Custom Outreach: Simplifies and automates outreach, saving time and increasing efficiency. Salesken is the go to AI for the whole sales team. Book a demo and learn about more features and capabilities.

Average Rating: 4.9/5.0

Total Reviews: 386

How Do G2 Users Rate Salesken?

  • Ease of Use: 9.9/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.8/10 (Category avg: 8.9/10)
  • Leaderboard: 9.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Salesken?

  • Seller: Salesken
  • Year Founded: 2018
  • HQ Location: New York, New York
  • Twitter: @SaleskenAi
    117 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales, Sales Executive
  • Top Industries: Education Management, E-Learning
  • Company Size: 57% Medium, 37% Large

What Do G2 Reviewers Say About Salesken?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time feedback and actionable data from Salesken, significantly enhancing sales team performance and productivity.
  • Users value the real-time feedback from Salesken, significantly enhancing sales team productivity and efficiency.
  • Users appreciate the AI-driven feedback from Salesken, significantly boosting call center productivity and opportunities for success.
  • Users benefit from automated real-time feedback that enhances productivity and efficiency in sales engagements.
  • Users appreciate the efficiency of Salesken, boosting productivity with actionable insights and real-time feedback for sales teams.
Cons
  • Users face call connection issues with Salesken, leading to frustrations during their usage experience.
  • Users desire more customization and reliability with calls, facing issues connecting at times.
  • Users report significant issues with poor transcription, undermining the overall effectiveness of Salesken.
  • Users often experience recording issues with Salesken, particularly difficulties with transcripts and call connectivity.
  • Users often experience accuracy issues with transcripts, which detracts from their overall satisfaction with Salesken.

What Are Recent G2 Reviews of Salesken?

What Are G2 Users Discussing About Salesken?

Balto

Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data.

Average Rating: 4.8/5.0

Total Reviews: 584

How Do G2 Users Rate Balto?

  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.4/10 (Category avg: 8.9/10)
  • Leaderboard: 9.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Balto?

  • Seller: Balto
  • Company Website:
  • Year Founded: 2017
  • HQ Location: St Louis, US
  • Twitter: @balto_ai
    243 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    166 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Medicare Sales Representative, MSR
  • Top Industries: Insurance, Consumer Services
  • Company Size: 48% Medium, 24% Large

What Do G2 Reviewers Say About Balto?

AI-generated summary from verified user reviews

Pros
  • Users find Balto easy to use, enabling them to improve performance and access information effortlessly.
  • Users find Balto incredibly helpful, significantly saving time with instant note generation and call prompts.
  • Users praise Balto for its accuracy, providing reliable support that enhances performance during calls and transactions.
  • Users find Balto's time-saving capabilities invaluable, significantly reducing manual work and enhancing efficiency during calls.
  • Users love Balto for its efficiency, enhancing communication and saving substantial time with automatic data capture.
Cons
  • Users struggle with call issues in Balto, including bugs, recording errors, and difficulties in accessing previous notes.
  • Users find Balto's suggestions sometimes vague and inaccurate, requiring precise wording for improved effectiveness.
  • Users express frustration over the missing features of Balto, particularly with dynamic prompts and data loss issues.
  • Users experience accuracy issues with Balto, noting it can be vague and sometimes misinterpret conversations.
  • Users experience slow performance with Balto, noting lag and difficulty in logging in from different desktops.

What Are Recent G2 Reviews of Balto?

What Are G2 Users Discussing About Balto?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 3, 2024