G2

Kimberly G.

Implementation Consultant

Small-Business (50 or fewer emp.)

4/25/2022

"Necessity Software!"

5/5

What do you like best about Gong?

In Gong, you can set rules and settings that notify you if x,y,z were or were not said or addressed during a call. It's a great training tool to help show where we can improve our talk tracks.

There are pipeline reports that make it easier for me to see deals coming my team's way. I appreciate the transparency, it allows me to be more prepared for deal assignments. Review collected by and hosted on G2.com.

What do you dislike about Gong?

Under a specific client, I'd like to be able to see the entire call history instead of the last recorded call and emails (this might be a lack of platform knowledge on my side) Review collected by and hosted on G2.com.

Recommendations to others considering Gong:

Easy to use. Easy to share calls. Excellent for tracking progress of clients and understanding their needs and interactions with your company. A must-have for Sales and Customer Success organizations alike. Review collected by and hosted on G2.com.

What problems is Gong solving and how is that benefiting you?

Gong is helping our Sales and Operations teams track deals, better understand (and remember) what each specific client wants out of our services, and have an easy to reference visual and transcripted log of what was said and when. Review collected by and hosted on G2.com.