Reply Reviews & Product Details

✅ Easy to Use – The interface is clean and intuitive, making it simple to set up email sequences and follow-ups.

✅ Good Automation – Saves a ton of time with automated emails, LinkedIn outreach and even calls.

✅ Decent Personalization – Variables like first name, company, etc., help keep emails from sounding robotic.

✅ Handy Analytics – Tracks opens, clicks and replies, so you know what’s working. Review collected by and hosted on G2.com.

❌ Deliverability Can Be Tricky – Like most cold email tools, hitting the inbox isn’t guaranteed, so you’ll need to warm up domains.

❌ Pricing Adds Up – The features are useful, but if you need advanced prospecting or higher email volumes, costs rise quickly.

❌ Some Features Feel Limited – The LinkedIn automation is great but not as robust as dedicated tools like Expandi. Review collected by and hosted on G2.com.

Simple to use and set up your campaigns, customer support is also very responsive and providing detailed explanations. Review collected by and hosted on G2.com.

No such a thing that I am disliking in the platform. Review collected by and hosted on G2.com.

Streamlines our email outreach and keeps all campaign data organized in one place. Review collected by and hosted on G2.com.

Took a little time for the new email to warm up, but now deliverability and engagement are stronger. Review collected by and hosted on G2.com.

Pros:

Easy-to-use interface

Reliable email automation and follow-ups

Detailed analytics and A/B testing

Good customer support Review collected by and hosted on G2.com.

Cons:

Sometimes the UI can lag a little with larger contact lists

Would love to see more integrations out of the box Review collected by and hosted on G2.com.

Easy to use, great support, good price.. Review collected by and hosted on G2.com.

It could have more features. Could improve the sequences with different touch points and customization and conditions Review collected by and hosted on G2.com.

I like how Reply.io simplifies outreach, automates follow-ups, and keeps everything organized in one place - it saves time and boosts efficiency. Review collected by and hosted on G2.com.

One downside of Reply.io is the daily sending limits, which can be restrictive when trying to scale outreach efforts more aggressively. Review collected by and hosted on G2.com.

I love that Reply includes all outbound methods, not just email. We use Reply for outbound emails but also phone calls, SMS, and LinkedIn. Way better than trying to stack a bunch of different technologies and running a Zapier between them. With Reply, it all just works and the best part is that your tasks are all in one place. Review collected by and hosted on G2.com.

I wish Reply had a mobile app that allowed you to manage your SMS inbox since texts require a faster response and you're not always on desktop. Review collected by and hosted on G2.com.

The ability to have different active accounts, all consolidated in once place, with clear automated workflows. Easy to use. Review collected by and hosted on G2.com.

Sometimes doesn't connect with LinkedIn so replies are delayed, but that might be a LinkedIn integration issue Review collected by and hosted on G2.com.

The platform is intuitive and easy to use. The features are smart and well-designed, and the customer support has been excellent whenever I had a question. Review collected by and hosted on G2.com.

The onboarding could be a bit more detailed for first-time users. Still very intuitive Review collected by and hosted on G2.com.

So much granular control over every aspect of the process and a seamless integration of all the different marketing channels into one easy platform.

Great customer support, either through your customer service agent or through their onsite support agents like Olena :)

Easy to implement and I use it almost every day. Review collected by and hosted on G2.com.

Only problem I have is that you cant control in what order your emails are sent. Review collected by and hosted on G2.com.