--- title: Reply Reviews meta\_title: 'Reply Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1551 reviews by the users' company size, role or industry to find out how Reply works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1551 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Reply Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Reply but has limited features. Are you part of the Reply team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results! * * * Seller [Reply.io](https://www.g2.com/sellers/reply-io) Discussions [Reply Community](https://www.g2.com/products/reply/discuss) Languages Supported English, Ukrainian Solution Type All-in-One Overview by Oleh B Show More ## Pricing Pricing provided by Reply. ### Free Free ### Email Volume Starting at $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/reply/pricing) ## Top-Rated Alternatives [ ![Apollo.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo.io") Apollo.io 4.7/5(9,719) ](https://www.g2.com/products/apollo-io/reviews) [ ![Instantly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Instantly") Instantly 4.8/5(4,135) ](https://www.g2.com/products/instantly/reviews) [ ![Outreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ View All Alternatives ](https://www.g2.com/products/reply/competitors/alternatives) ## User Insights Average based on 1551 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Reply Integrations (17) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clay ](https://www.g2.com/products/clay-com-clay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ContactOut ](https://www.g2.com/products/contactout/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Premium ](https://www.g2.com/products/linkedin-premium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Sales Navigator ](https://www.g2.com/products/linkedin-sales-navigator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RB2B ](https://www.g2.com/products/rb2b/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Timothy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy T.") TT Timothy T. CEO Financial Services Small-Business (50 or fewer emp.) 6/5/2026 "Overpromised and Underdelivered—Refund and Services Fell Short" 0.5/5 What do you like best about Reply? Overall, our experience with Reply.io was disappointing. We were over promised in multiple areas and Reply.io did not deliver. Review collected by and hosted on G2.com. What do you dislike about Reply? We paid upfront after being promised a refund if we weren’t satisfied. In the end, we didn’t receive a full refund, and we received almost none of the services we had paid for. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? It didn’t help, but it did reinforce the fact that we need to work with groups we can trust. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/28/2025 "Bait and switch / AVOID" 1/5 What do you like best about Reply? Reply was great in the beginning, but out of the blue they decided to go upmarket and triple their prices. Which is understandable, but they also applied it to existing users. I’ve been using it for two years, and they still decided to 3x my price. Thankfully, there are now plenty of alternatives with better features and fewer bugs. Definitely not coming back. Review collected by and hosted on G2.com. What do you dislike about Reply? They could definitely handle pricing changes more fairly. I’m super disappointed that they decided to triple the price for existing users after years of loyalty. There should’ve been a transition plan or at least a grandfathered rate. It really feels like they stopped caring about long-term customers. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? Reply.io helps me automate and personalize my cold outreach at scale. I can manage everything in one place, sync with HubSpot, and still make emails feel human. It saves me hours every week and brings in consistent leads — without the mess of spreadsheets or jumping between tools. Review collected by and hosted on G2.com. Show More 10/14/2025 Current UserValidated ReviewerSource: Organic ![Bruce M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce M.") BM Bruce M. Founder, Head of Growth Small-Business (50 or fewer emp.) 6/18/2025 "Absolutely Horrible" 0/5 What do you like best about Reply? Multichannel outreach is possible with reply.io Review collected by and hosted on G2.com. What do you dislike about Reply? Horrible interface, poor support, broken product, really difficult to implement, shady bait and switch sales tactics, poor deliverability and warmup integrations. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? Reply is causing more problems than it is solving. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ned A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ned A.") NA Ned A. Head of operations Small-Business (50 or fewer emp.) 10/4/2024 "Unauthorized Charges and Service Concerns" 0/5 What do you like best about Reply? There is nothing good about their services, they are scammers Review collected by and hosted on G2.com. What do you dislike about Reply? I am deeply disappointed with Reply.io's billing practices. We were charged without our prior approval, and there was no reminder or notification that an invoice had been generated or that a payment was scheduled. To make matters worse, we were billed for a LinkedIn subscription that we never signed up for, which feels deceptive and completely unacceptable. Their service has not lived up to expectations, and this experience has made us question their integrity. It seems like they're running a scam with hidden charges, and their lack of transparency is alarming. I urge others to be cautious and thoroughly review their invoices. We're hoping for a resolution soon, but until then, I cannot recommend Reply.io based on this frustrating and unnecessary experience. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? Nothing they are just scammers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 3/15/2024 "Would not recommend. Horrible customer service" 1/5 What do you like best about Reply? The ease of use and implementation and the automation. Review collected by and hosted on G2.com. What do you dislike about Reply? I would say that the pricing schema is a menu of items, which is nice for those looking to piecemeal what they want in their solution. I prefer the all-in-one approach. But I believe that's more just preference. Their customer service is not very good. Their pricing practices are close to being predatory. Their automatic renewals will catch up to you and their stance is to not reimburse even if one day into the annual cycle. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? We have launched a few different email campaigns and used their lead intelligence tools to help bring in new clients. Review collected by and hosted on G2.com. Show More 12/10/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") UM Verified User in Media Production Small-Business (50 or fewer emp.) 11/11/2024 "The worst service ever" 0/5 What do you like best about Reply? Absolutely nothing about this service is to my liking. It's a total disappointment. I can give you 100 reasons why you should never use it ever in your life Review collected by and hosted on G2.com. What do you dislike about Reply? 1. The sequences are sent in the order the system decides. 2. Outdated contact database that has not been updated for years 3. LinkedIn profiles are constantly falling off. Because of this, outreach campaigns are canceled. 4. Constant bugs in the system 5. Support didn't even apologize when they started sending random messages to potential clients Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? no benefit, only loss from the use of this product Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 1/27/2022 "Reply is an outdated method for cold outreach. Customer service is seriously lacking" 0.5/5 What do you like best about Reply? Only good thing I liked about this software was the Linked-In multi channel outreach. Unfortunately it constantly gets disconnected. Review collected by and hosted on G2.com. What do you dislike about Reply? They are very predatory when it comes to pricing and renewals. No notice is provided and they auto charge your card without making it clear. There is no way to cancel or remove your credit card from the platform without contacting them directly. I tried cancelling and they charged my $500 because I was three days past the renewal date. Their monthly rate is $90 on the website so this made no sense. Definately would not reccomend to anyone, way better tools out there who are much more reasonable for renewals and customer service. Review collected by and hosted on G2.com. Recommendations to others considering Reply: Check out many platforms before buying, and try sending a sequence before committing to a plan. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? We saved time prospecting and reaching out to cold leads to warm them up. Review collected by and hosted on G2.com. Show More 1/28/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/25/2024 "Locked into $6K annual contract without notice of conversion - and emails ignored for a year." 0/5 What do you like best about Reply? We didn't use it after the trial, so I can't say much except the inbox feature is very buggy. Review collected by and hosted on G2.com. What do you dislike about Reply? A trial contract had a clause of conversion to a $6K annual license. We received no notification of this conversion. Despite not intending to use it and emailing them about it as soon as we realized, they didn't even reply to us. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? Automating Outbound Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pasquale Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pasquale Z.") PZ Pasquale Z. Small-Business (50 or fewer emp.) 3/21/2023 "Good for agencies, needs work" 1/5 What do you like best about Reply? It aligns well with the agency model of managing multiple domains in one place. Warm-up email works well but got complicated when they moved to Mail Toaster. If you are strictly using it to send emails it does what it should do. Review collected by and hosted on G2.com. What do you dislike about Reply? Its a functional disaster, I feel like I am engaging with tech support every other day. There are massive functional differences between the web log in and the chrome extension. Views are different and you have to use the extension on top of the web log in for some functions and views to work. You cant view which lists contacts are in on the web page the Reply team directs you to use the extension instead of being able to view it all in one place. Its a roundabout process if you get an undelivered email to get it back in the sequence starting from the beginning. There is also a lack of consistency between the task records on the extension and the web page. When you attempt to upload a batch of contacts within a specific list you created it does not work, it ignores the prompt that you chose that list and uploads it to your all contacts list and the tech supports teams only suggestion is to create a filter with a contact upload date that then generates a list you cna move around. I like the tool, it just feels like everything that should take 1 step takes about 4 Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? Sales email sequencing and open rates Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/7/2023 "Buggy and runs afoul of Linkedin" 0/5 What do you like best about Reply? It is pretty comprehensive. However, there are tons of little things it can't do or are buggy that really makes it hard to use. I've signed up and canceled a few times because it checks all the boxes, but I keep canceling because it doesn't work in so many cases. Review collected by and hosted on G2.com. What do you dislike about Reply? The worst thing about this is the Linkedin automation. Linkedin blocked me because of using the tool. I also have gotten my email inbox blocked. I keep having to write into support for basic technical questions because the product is not intuitive. I don't recommend this tool. It would be worth the price if it did everything it said it would do, but it doesn't. It is also incredibly confusing to integrate to hubspot and I'm very technical. I needed to write into support and it still barely worked. Review collected by and hosted on G2.com. What problems is Reply solving and how is that benefiting you? It "should" solve email automation and Linkedin automation but fails at both because of its bugginess. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Reply? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Reply ](https://www.g2.com/products/reply/discussions/new) ![Javel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javel R.") JR Javel Romero • Last activity about 4 years ago When exactly would Linked-in be automated completely i am really excited about that part. 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/52207-when-exactly-would-linked-in-be-automated-completely-i-am-really-excited-about-that-part) AT Alekas Topskaya • Last activity over 3 years ago How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity. 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-does-the-ab-test-algorithm-work-does-the-system-send-the-best-emails-where-to-see-examples-of-efficient-tunnels-for-different-fields-of-activity) [ View all Discussions ](https://www.g2.com/products/reply/discuss) ## Pricing Options Pricing provided by Reply. ### Free Free ### Email Volume Starting at $49.00 1 User Per Month ### Multichannel Starting at $89.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/reply/pricing) Reply Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Product Avatar Image") Outreach 4.3/5(3,574) [ Compare Now ](https://www.g2.com/compare/outreach-vs-reply) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io 4.7/5(9,719) [ Compare Now ](https://www.g2.com/compare/apollo-io-vs-reply) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0cd0d2c813f50540c11c639c9646d03b/lemlist.png "Product Avatar Image") lemlist 4.6/5(1,897) [ Compare Now ](https://www.g2.com/compare/reply-vs-lemlist) ##### ##### Reply Features Analytics Open Rates Link Activity Attachment Activity Customizations Email Platform Integration Email Scheduling Real-Time Notifications Integrated Workflows Task Management Email Tracking/Automation Other Outreach Options Repeatability and Reportability Content Management Workflow Management Workflow Performance [ View More Features ](https://www.g2.com/products/reply/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Email Tracking](https://www.g2.com/categories/email-tracking) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Email Tracking](https://www.g2.com/categories/email-tracking)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Sales Intelligence](https://www.g2.com/categories/sales-intelligence)[Lead Intelligence](https://www.g2.com/categories/lead-intelligence)[AI SDRs](https://www.g2.com/categories/ai-sdrs) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top platforms for combining email tracking with analytics](https://www.g2.com/discussions/what-are-the-top-platforms-for-combining-email-tracking-with-analytics)[Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations)[Staffing Agencies in San Antonio](https://www.g2.com/categories/staffing-agencies/locations/san-antonio-tx-us) [What fleet management tools connect well with existing business systems like ERP, fuel cards or maintenance software without needing custom integrations?](https://www.g2.com/discussions/what-fleet-management-tools-connect-well-with-existing-business-systems-like-erp-fuel-cards-or-maintenance-software-without-needing-custom-integrations)[What are the top employee engagement solutions?](https://www.g2.com/discussions/what-are-the-top-employee-engagement-solutions)[Pros and Cons Details](https://www.g2.com/products/reply/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)