--- title: Reply Reviews meta\_title: 'Reply Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1551 reviews by the users' company size, role or industry to find out how Reply works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1551 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

# Reply Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Reply but has limited features.  
  
Are you part of the Reply team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

* * *

Seller
[Reply.io](https://www.g2.com/sellers/reply-io)
Discussions
[Reply Community](https://www.g2.com/products/reply/discuss)
Languages Supported

English, Ukrainian

Solution Type

All-in-One

Overview by
Oleh B

Show More

## Pricing

Pricing provided by Reply.

### Free

Free

### Email Volume

Starting at $49.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/reply/pricing)

## Top-Rated Alternatives

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Outreach

4.3/5(3,574)

](https://www.g2.com/products/outreach/reviews)

[
View All Alternatives
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## User Insights

Average based on 1551 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

## Reply Integrations
(17)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Attentive

](https://www.g2.com/products/attentive/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Clay

](https://www.g2.com/products/clay-com-clay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ContactOut

](https://www.g2.com/products/contactout/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GTM Workspace - Powered by ZoomInfo

](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Premium

](https://www.g2.com/products/linkedin-premium/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Sales Navigator

](https://www.g2.com/products/linkedin-sales-navigator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

n8n

](https://www.g2.com/products/n8n/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RB2B

](https://www.g2.com/products/rb2b/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

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Zapier

](https://www.g2.com/products/zapier/reviews)

Show More

SG

Stephanie G.

Sales Enablement Manager

Small-Business (50 or fewer emp.)

3/9/2026

"Intuitive Email Sequences and Team Mailboxes, but Reply-Based Removal Can Miss"

4/5

What do you like best about Reply?

The platform is simple and intuitive. It’s easy to set up plain-text, automated email sequences with as many steps as I need. The ability to add several mailboxes under one account has made it much easier for my team to manage outreach on behalf of other team members who aren’t as tech-savvy. We use Reply on a weekly, if not daily basis to manage repetitive email outreach, and it has helped improve the efficiency of certain processes.

I also appreciate that all emails appear in the sender’s Outlook Sent folder, and that replies go straight into the sender’s inbox. The option to adjust how many emails are sent per day, as well as how frequently they go out, is very helpful. You can create specific sending schedules for each sequence and choose not to send on public holidays.

Custom fields have been useful, and the reporting is straightforward. Overall, the price point feels fair for what it offers, and it meets our current needs well. Review collected by and hosted on G2.com.

What do you dislike about Reply?

The software includes a feature that’s supposed to remove a recipient from an email sequence once they reply, but it doesn’t work 100% of the time. Because of that, we’ve gotten into the habit of double-checking that someone is actually removed from the sequence after they respond. We’ve had a few people get angry because they weren’t taken out even after requesting it.

It does seem to work most of the time, and we’ve troubleshot a couple of issues to improve it, but a few messages still slip through the cracks for some reason. Also, they used to have an outbox feature that let you see which emails were projected to be sent on a given day based on who was enrolled in sequences, and they’ve since removed it, which is disappointing. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It allows us to centrally manage and streamline repetitive, but necessary, functions that support the health and growth of our sales organization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

GZ

Gary Z.

CO Founder

Small-Business (50 or fewer emp.)

8/27/2020

"Reliable Prospecting Tool with Great Support"

4/5

What do you like best about Reply?

I like that I've been using Reply for several years and it performs pretty well as a piece of software. Their support is quick to resolve issues, which is impressive. For example, when we signed up for the new JSON AI outbound prospecting system, our direct contact has been phenomenal, setting up multiple meetings to help us answer questions and ensure a correct launch. Initial setup was very easy with their assistance. Review collected by and hosted on G2.com.

What do you dislike about Reply?

I think, like any software system, there's a lot of nuances. So anything that could be used to simplify it, the number of steps, the help, again, all software has issues like this, but that would be helpful to simplify it. Review collected by and hosted on G2.com.

Recommendations to others considering Reply:

there are many solutions on the market, so trying them out is key. reply.io has the key features down. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

I use Reply to simplify prospecting and automate staying in contact, which helps streamline reaching out to new prospects and maintaining client relationships. Review collected by and hosted on G2.com.

Show More

1/8/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

7/15/2026

"Easy to Use with Extremely Responsive Support"

4/5

What do you like best about Reply?

It's easy to use and the support team is extremely responsive - I have never found the same ease of use with other platforms Review collected by and hosted on G2.com.

What do you dislike about Reply?

Sometimes the lag time with setting up a new campaign can be tough Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Email outreach, email tracking, and email warmup Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/8/2026

"Incredibly Helpful Team and Fast Responses for High-Volume Automation"

4/5

What do you like best about Reply?

The team is incredibly helpful, and their response time is great. Reply works really well for high-volume blasts and automation. Review collected by and hosted on G2.com.

What do you dislike about Reply?

If you're looking for high customization, it is a lengthier process. Most suitable for high volume getting the word out outreach. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Hitting a lot of accounts has been really beneficial for us, and the ZoomInfo integration is great. It helps us target leads who visit our website in a very timely manner. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
AE

Verified User in Events Services

Mid-Market (51-1000 emp.)

7/17/2026

"Easy Prospect Sequencing That Makes Our Jobs Easier"

3.5/5

What do you like best about Reply?

Ability to sequence to our prospects so easily Review collected by and hosted on G2.com.

What do you dislike about Reply?

nothing! Reply has made our jobs easier! Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

How to message our prospects consistently and strategically. It's making it easier to roll out best practices around what's working. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Maggie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie L.")
ML

Maggie L.

Email Marketing Coordinator

Enterprise (\> 1000 emp.)

11/20/2025

"Efficient Outreach Automation with Seamless Integrations"

4/5

What do you like best about Reply?

Reply.io helps organize outreach in one place and automate sequences that would otherwise take a lot of time to manage manually. I appreciate that the interface is pretty straightforward once you get used to it, and it does a good job of keeping contacts and tasks structured. It also integrates with other tools without much difficulty, making it usable for day-to-day use. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Some parts of Reply.io feel a bit clunky or outdated compared with other outreach platforms. The reporting can be limited at times, and certain features take longer to learn than expected. It works overall, but I’ve found myself needing extra steps or workarounds to get the results I want. It’s not bad, just not the most seamless experience. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

I mainly use Reply for email tracking, which helps me see when messages are opened or engaged with. This makes it easier to gauge interest, adjust follow-ups, and keep outreach more organized without manually monitoring everything. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AB

Arthur B.

11/19/2025

"Efficient for Cold Outreach, But Needs Better Control"

4/5

What do you like best about Reply?

I appreciate Reply as a single solution that addresses multiple needs by functioning both as a sales engagement tool and a CRM, which helps me manage sales processes seamlessly. The tool’s built-in features, such as the AI chatbot and the capability to smoothly transfer to the support team, are instrumental in resolving issues efficiently, ensuring I stay productive without unnecessary delays. Even though there is a learning curve, I find it manageable, which is a significant advantage. Additionally, I find the setup process straightforward, aided by informative webinars and clear platform instructions that facilitate a seamless onboarding experience. Review collected by and hosted on G2.com.

What do you dislike about Reply?

I feel like I don't always have good control over how the sequences are executed once they're launched. Specifically, it is difficult to determine the exact number of contacts that will be contacted on a given day, especially when running multiple campaigns or multiple sequences simultaneously. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

I use Reply for sales engagement, enabling mass outreach and conversation management, while tracking touchpoints. It integrates CRM capabilities, supports multiple functions with AI chatbot, and enhances productivity by promptly resolving issues. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Asha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asha P.")
AP

Asha P.

Sales Development Representative

Mid-Market (51-1000 emp.)

11/17/2025

"Effortless Outreach and Personalization with Reply.io"

4/5

What do you like best about Reply?

Reply.io makes outbound outreach incredibly easy. The multichannel sequences and strong deliverability tools save us hours every week, and the AI personalization helps us scale without losing the human touch. It’s one of the most efficient sales engagement platforms we’ve used. Another great thing about Reply is their customer support - consistently fast and very friendly. Review collected by and hosted on G2.com.

What do you dislike about Reply?

The only thing I dislike is that there’s no dedicated outbox view. I can see all incoming messages in the unified inbox, but I can’t easily view all sent emails in one place, which would make tracking recent outreach much simpler. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply helps us automate and scale our outreach, which saves a huge amount of time and ensures we never miss follow-ups. The multichannel sequences and strong deliverability tools help us reach prospects more effectively, and the analytics give us clear insights into what’s working. Overall, it makes our outbound process faster, more efficient, and more consistent. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Sofiia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sofiia B.")
SB

Sofiia B.

Sales Operations Leader

Small-Business (50 or fewer emp.)

8/21/2025

"Solid platform for multichannel outreach"

4/5

What do you like best about Reply?

Reply.io offers a wide set of outreach options across different channels. What our team values most is the ability to run automatic LinkedIn steps as part of a full multichannel sequence without disrupting anything. That’s a huge bonus compared to many other platforms. The sequencing logic is flexible, reporting is clear, and there are plenty of ways to scale campaigns. Their support team is also responsive and quick to help whenever needed. From an operations perspective, the ability to impersonate users and see what’s happening in their accounts directly is a big advantage for managing processes efficiently. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Sometimes the platform feels a bit overwhelming because of how many features it has, and it takes time for new users to get comfortable. A few things work differently compared to other tools, so there’s a learning curve. Building long or complex sequences with multiple branches can be tricky, and we’ve found the filtering and browser extension could still be improved. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It helps us manage outbound at scale by combining multiple channels in one place. It gives us flexibility in outreach logic, saves time through automation, and provides visibility across different users. Overall, it’s a very solid platform once you get past the initial learning curve. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Georgie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Georgie H.")
GH

Georgie H.

Senior BDR

Small-Business (50 or fewer emp.)

11/3/2025

"Great Overall, But Reporting Needs Improvement"

4/5

What do you like best about Reply?

The AI chatbot and CS Agents (shoutout to Helen!!) have been amazing in my experience. While learning how to use the tool, I know if I have any questions or need to troubleshoot I can always go straight to the webchat and it usually gets sorted out within the hour max.

Reply is a great tool for sequencing outreach, and I find the routing options ie. "if this lead opens the email x times, route them to a new campaign" better than other sequencing tools I have used in the past.

All in all, it is an intuitive tool which I have found easy to use and effective in scaling our outreach. Mailtoaster is a great bonus for warming up mailboxes! Review collected by and hosted on G2.com.

What do you dislike about Reply?

The reporting could be more logical. I find it difficult to see the full picture in the report tab alone, and usually have to go into each individual sequence to see for example, who has opened the email.

It would also be very helpful to be able to see emails scheduled to go out, to better plan output. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

We needed a tool that will allow us to strategically contact leads across multiple channels and touchpoints at scale - and Reply does exactly that! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Questions about Reply? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Reply
](https://www.g2.com/products/reply/discussions/new)

 ![Javel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javel R.")
JR

Javel Romero
•
Last activity about 4 years ago

When exactly would Linked-in be automated completely i am really excited about that part.

2 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/52207-when-exactly-would-linked-in-be-automated-completely-i-am-really-excited-about-that-part)

AT

Alekas Topskaya
•
Last activity over 3 years ago

How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity.

2 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/how-does-the-ab-test-algorithm-work-does-the-system-send-the-best-emails-where-to-see-examples-of-efficient-tunnels-for-different-fields-of-activity)

[
View all Discussions
](https://www.g2.com/products/reply/discuss)

## Pricing Options

Pricing provided by Reply.

### Free

Free

### Email Volume

Starting at $49.00

1 User Per Month

### Multichannel

Starting at $89.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/reply/pricing)

Reply Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Product Avatar Image")

Outreach

4.3/5(3,574)

[
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

4.7/5(9,704)

[
Compare Now
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0cd0d2c813f50540c11c639c9646d03b/lemlist.png "Product Avatar Image")

lemlist

4.6/5(1,897)

[
Compare Now
](https://www.g2.com/compare/reply-vs-lemlist)

##### 
##### Reply Features

Analytics

Open Rates

Link Activity

Attachment Activity

Customizations

Email Platform Integration

Email Scheduling

Real-Time Notifications

Integrated Workflows

Task Management

Email Tracking/Automation

Other Outreach Options 

Repeatability and Reportability

Content Management

Workflow Management

Workflow Performance

[
View More Features
](https://www.g2.com/products/reply/features)

##### Categories on G2

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Email Tracking](https://www.g2.com/categories/email-tracking)

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Email Tracking](https://www.g2.com/categories/email-tracking)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Sales Intelligence](https://www.g2.com/categories/sales-intelligence)[Lead Intelligence](https://www.g2.com/categories/lead-intelligence)[AI SDRs](https://www.g2.com/categories/ai-sdrs)

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