Compare Outreach and Reply 
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
Contact Us
Free
Outreach
Star Rating
(3,554)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachReply
Star Rating
(1,535)4.6 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in enhancing sales engagement through its robust automation features. Users appreciate how it transforms chaotic sales activities into a high-precision, automated sequence, ensuring that no lead falls through the cracks.
- Users say that Reply stands out for its user-friendly interface, making it easy to build and manage multi-step outreach campaigns. Reviewers highlight the time-saving automation and personalization capabilities, which allow for efficient client contact without feeling overwhelming.
- According to verified reviews, Outreach has a strong integration with tools like Orum, which enhances its calling capabilities. This partnership is noted as a significant advantage, allowing users to streamline their outreach efforts effectively.
- Reviewers mention that Reply's customer support is highly responsive and helpful, making it easy for users to incorporate the platform into their daily routines. This level of support contributes to a smoother user experience, especially for those new to sales engagement tools.
- G2 reviewers highlight that while Outreach has a slightly lower ease of use rating, it still offers powerful features like email tracking and automation that users find beneficial. However, some users express a desire for more intuitive setup processes.
- Users report that Reply's reporting features provide clear insights into what outreach strategies are working, which is crucial for optimizing campaigns. This clarity helps users make informed decisions and adjust their strategies effectively.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
Outreach
No trial information availableReply
Free Trial is available
Ratings
Meets Requirements
8.7
2,689
9.0
1,165
Ease of Use
8.3
2,706
8.9
1,192
Ease of Setup
7.7
869
8.7
600
Ease of Admin
7.8
774
8.8
430
Quality of Support
8.3
2,439
9.3
1,154
Has the product been a good partner in doing business?
8.5
760
9.2
430
Product Direction (% positive)
8.5
2,516
9.1
1,102
Features by Category
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.2
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.4
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.1
73
7.5
34
8.3
69
8.1
36
9.4
69
8.1
38
8.5
66
Organization
7.9
33
8.4
67
8.0
35
8.8
68
8.1
33
8.7
68
Performance Analysis
7.4
38
8.3
67
8.3
41
8.8
71
Sales Analysis
7.3
37
7.8
65
7.8
38
8.0
65
Generative AI
7.8
26
8.5
42
7.6
24
8.0
41
Agentic AI - AI Sales Assistant
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
6.3
5
7.8
6
Not enough data
7.8
6
Integrated Workflows
8.7
1011
|
Verified
8.0
439
|
Verified
9.1
1064
|
Verified
9.1
594
|
Verified
8.4
875
|
Verified
7.4
305
|
Verified
8.2
798
|
Verified
8.2
389
|
Verified
8.5
1010
|
Verified
8.0
411
|
Verified
8.6
401
7.9
279
8.2
348
8.0
275
Repeatability and Reportability
8.4
863
|
Verified
8.2
396
|
Verified
8.6
958
|
Verified
8.5
467
|
Verified
8.5
929
|
Verified
8.5
460
|
Verified
7.8
770
|
Verified
8.0
374
7.0
314
7.2
258
AI and Automation
7.8
343
8.0
280
7.3
308
7.8
275
7.7
346
8.4
303
7.3
298
7.5
258
7.0
293
7.9
272
Generative AI
6.7
138
8.1
154
Agentic AI - Sales Engagement
6.4
26
6.9
43
7.2
26
6.5
42
7.6
26
6.8
42
6.3
26
6.7
41
6.7
26
6.7
42
6.8
26
6.6
41
6.9
25
6.6
40
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Not enough data
Personalization
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Not enough data
Administrative
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Not enough data
Agentic AI - Email Tracking
7.3
16
6.4
26
7.2
18
7.0
27
7.9
17
7.0
26
6.4
16
6.7
26
6.4
16
6.5
26
6.3
16
6.7
26
6.5
16
6.4
26
Analytics
8.8
1439
8.6
670
8.4
1379
8.2
486
Feature Not Available
8.1
448
Customizations
8.8
1405
8.7
567
8.9
1432
9.0
661
8.5
1404
8.4
567
8.3
1055
8.5
542
9.0
1447
8.6
601
Generative AI
6.8
162
7.9
145
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
157
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
140
Not enough data
7.4
134
Not enough data
7.0
125
Not enough data
7.3
133
Not enough data
Sales Management
7.9
147
Not enough data
Feature Not Available
Not enough data
7.8
162
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
8.0
58
|
Verified
7.9
906
8.2
61
|
Verified
8.4
1032
7.9
61
|
Verified
8.8
1089
8.4
59
5.8
15
6.4
6
Contacts
8.6
1145
8.9
84
|
Verified
8.0
984
8.6
64
|
Verified
8.4
1066
8.4
72
|
Verified
Insights
8.3
1092
|
Verified
8.6
69
|
Verified
8.4
1051
8.6
73
|
Verified
7.7
593
8.0
54
|
Verified
9.1
1191
9.1
86
|
Verified
8.1
1035
8.5
68
|
Verified
6.9
14
6.0
5
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Reply are categorized as AI SDRs, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Sales Analytics, Sales Performance Management, and Revenue AI Platforms
Reply is categorized as Lead Intelligence and Sales Intelligence
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Computer Software
18.2%
Marketing and Advertising
16.4%
Information Technology and Services
11.7%
Financial Services
5.6%
Staffing and Recruiting
5.2%
Other
42.9%
Discussions
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity.
2 Comments
Official Response from Reply
Hi Alekas, thanks for the question!
With A/B testing you create several options of an email that are equally distributed among the contacts on your list....Read more
When exactly would Linked-in be automated completely i am really excited about that part.
2 Comments
Official Response from Reply
Hi Javel, thank you for your interest! LinkedIn automation is expected to appear in Reply this autumn 🙌Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
DV
Depending on your industry and the source of contacts, sms can be very affective, though it should be used with a light touch.Read more
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