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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (81.0% of reviews)
Entry-Level Pricing
Contact Us
Free
Outreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachReply
Star Rating
(1,514)4.6 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Outreach excels in Email Tracking/Automation, scoring a perfect 9.1, while Reply matches this score but lacks some advanced features that Outreach offers, such as detailed analytics on email engagement.
- Reviewers mention that Reply shines in Quality of Support, with a score of 9.3 compared to Outreach's 8.3. Many users appreciate Reply's responsive customer service and helpful resources, making it easier to resolve issues quickly.
- G2 users highlight that Reply's Lead Follow-up capabilities are superior, scoring 9.4 against Outreach's 8.2. Reviewers note that Reply's automated follow-up sequences are more intuitive and effective in nurturing leads.
- Users on G2 indicate that Outreach has a slight edge in Templates, scoring 9.0 compared to Reply's 8.6. Reviewers appreciate the variety and customization options available in Outreach's template library, which enhances their outreach efforts.
- Reviewers mention that Reply's Ease of Setup is notably better, scoring 8.7 versus Outreach's 7.6. Many users find Reply's onboarding process straightforward and user-friendly, allowing them to get started quickly.
- Users say that Outreach's CRM Integration capabilities are robust, scoring 8.5, while Reply scores slightly lower at 8.0. Reviewers appreciate Outreach's seamless integration with various CRM systems, which enhances their workflow efficiency.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Reply
Free
Free
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- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
Outreach
No trial information availableReply
Free Trial is available
Ratings
Meets Requirements
8.7
2,668
9.0
1,145
Ease of Use
8.3
2,684
8.9
1,172
Ease of Setup
7.7
848
8.7
579
Ease of Admin
7.8
773
8.8
423
Quality of Support
8.3
2,425
9.3
1,134
Has the product been a good partner in doing business?
8.5
759
9.2
423
Product Direction (% positive)
8.5
2,498
9.1
1,082
Features by Category
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.8
60
Not enough data
9.1
63
Not enough data
9.2
64
Not enough data
9.3
64
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.1
73
7.5
35
8.3
69
8.2
37
9.4
69
8.2
39
8.5
66
Organization
8.0
34
8.4
67
8.1
36
8.8
68
8.1
34
8.7
68
Performance Analysis
7.4
39
8.3
67
8.3
42
8.8
71
Sales Analysis
7.4
38
7.8
65
7.9
39
8.0
65
Generative AI
7.9
26
8.5
42
7.7
25
8.0
41
Agentic AI - AI Sales Assistant
6.7
5
7.8
6
7.3
5
7.5
6
9.7
5
7.5
6
7.0
5
7.8
6
7.0
5
7.8
6
7.3
5
7.8
6
7.3
5
7.8
6
Integrated Workflows
8.7
1009
|
Verified
8.0
437
|
Verified
9.1
1057
|
Verified
9.1
585
|
Verified
8.4
869
|
Verified
7.4
305
|
Verified
8.2
796
|
Verified
8.2
386
|
Verified
8.5
1008
|
Verified
8.0
409
|
Verified
8.6
400
7.9
279
8.2
348
8.0
274
Repeatability and Reportability
8.3
861
|
Verified
8.2
395
|
Verified
8.6
945
|
Verified
8.5
453
|
Verified
8.5
924
|
Verified
8.5
454
|
Verified
7.8
772
|
Verified
8.0
374
7.0
315
7.2
258
AI and Automation
7.8
339
8.0
280
7.3
308
7.8
275
7.7
347
8.4
303
7.3
299
7.5
258
7.0
291
7.9
272
Generative AI
6.7
139
8.1
153
Agentic AI - Sales Engagement
6.5
27
6.9
42
7.2
26
6.5
42
7.7
27
6.8
42
6.4
27
6.7
41
6.9
27
6.6
41
6.9
27
6.6
40
7.0
26
6.6
40
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Incentives
7.5
194
Not enough data
8.2
235
|
Verified
Not enough data
7.0
166
|
Verified
Not enough data
8.3
246
|
Verified
Not enough data
Personalization
8.3
264
|
Verified
Not enough data
7.9
271
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.1
228
|
Verified
Not enough data
Administrative
8.7
307
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
8.5
265
Not enough data
Agentic AI - Email Tracking
7.3
16
6.4
26
7.1
17
7.0
27
7.9
17
7.0
26
6.4
16
6.7
26
6.4
16
6.5
26
6.3
16
6.7
26
6.5
16
6.4
26
Analytics
8.8
1438
8.6
669
8.4
1379
8.2
485
Feature Not Available
8.1
449
Customizations
8.8
1404
8.7
567
8.9
1431
9.0
661
8.5
1405
8.4
568
8.3
1056
8.5
543
9.0
1447
8.6
600
Generative AI
6.8
162
7.9
145
Agentic AI - Sales Analytics
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Data Sourcing
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Not enough data
Predictive Analytics
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Not enough data
Sales Management
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
812
8.0
58
|
Verified
7.9
906
8.2
61
|
Verified
8.4
1032
7.9
61
|
Verified
8.8
1089
8.4
59
5.5
14
6.4
6
Contacts
8.6
1145
8.9
84
|
Verified
8.0
984
8.6
64
|
Verified
8.4
1065
8.4
72
|
Verified
Insights
8.3
1092
|
Verified
8.6
69
|
Verified
8.4
1051
8.6
73
|
Verified
7.7
594
8.0
54
|
Verified
9.1
1191
9.1
86
|
Verified
8.1
1036
8.5
68
|
Verified
6.7
13
6.0
5
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Reply are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Email Tracking, and AI SDRs
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Computer Software
18.3%
Marketing and Advertising
16.3%
Information Technology and Services
11.8%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.0%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
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