Introducing G2.ai, the future of software buying.Try now
Compare Outreach and Reply 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
Contact Us
Free
Outreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachReply
Star Rating
(1,522)4.6 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansOutreach vs Reply
When assessing the two solutions, reviewers found Reply easier to use, set up, and administer. Reviewers also preferred doing business with Reply overall.
- Reviewers felt that Reply meets the needs of their business better than Outreach.
- When comparing quality of ongoing product support, reviewers felt that Reply is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Reply over Outreach.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
Outreach
No trial information availableReply
Free Trial is available
Ratings
Meets Requirements
8.7
2,672
9.0
1,153
Ease of Use
8.3
2,688
8.9
1,180
Ease of Setup
7.7
850
8.7
587
Ease of Admin
7.8
774
8.8
426
Quality of Support
8.3
2,428
9.3
1,142
Has the product been a good partner in doing business?
8.5
760
9.2
426
Product Direction (% positive)
8.5
2,502
9.1
1,090
Features by Category
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.1
73
7.5
35
8.3
69
8.2
37
9.4
69
8.2
39
8.5
66
Organization
8.0
34
8.4
67
8.1
36
8.8
68
8.1
34
8.7
68
Performance Analysis
7.4
39
8.3
67
8.3
42
8.8
71
Sales Analysis
7.4
38
7.8
65
7.9
39
8.0
65
Generative AI
7.9
26
8.5
42
7.7
25
8.0
41
Agentic AI - AI Sales Assistant
6.7
5
7.8
6
7.3
5
7.5
6
9.7
5
7.5
6
7.0
5
7.8
6
7.0
5
7.8
6
7.3
5
7.8
6
7.3
5
7.8
6
Integrated Workflows
8.7
1010
|
Verified
8.0
437
|
Verified
9.1
1058
|
Verified
9.1
590
|
Verified
8.4
871
|
Verified
7.4
305
|
Verified
8.2
797
|
Verified
8.2
386
|
Verified
8.5
1010
|
Verified
8.0
410
|
Verified
8.6
400
7.9
279
8.2
348
8.0
275
Repeatability and Reportability
8.4
862
|
Verified
8.2
396
|
Verified
8.6
947
|
Verified
8.5
456
|
Verified
8.5
926
|
Verified
8.5
456
|
Verified
7.8
773
|
Verified
8.0
374
7.0
315
7.2
258
AI and Automation
7.8
339
8.0
280
7.3
308
7.8
275
7.7
347
8.4
303
7.3
299
7.5
258
7.0
291
7.9
272
Generative AI
6.7
139
8.1
153
Agentic AI - Sales Engagement
6.5
27
6.9
42
7.3
27
6.5
42
7.8
28
6.8
42
6.4
27
6.7
41
6.9
27
6.6
41
7.0
28
6.6
41
7.0
26
6.6
40
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Incentives
7.5
194
Not enough data
8.2
235
|
Verified
Not enough data
7.0
166
|
Verified
Not enough data
8.3
246
|
Verified
Not enough data
Personalization
8.3
264
|
Verified
Not enough data
7.9
271
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.1
228
|
Verified
Not enough data
Administrative
8.7
307
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
8.5
265
Not enough data
Agentic AI - Email Tracking
7.3
16
6.4
26
7.1
17
7.0
27
7.9
17
7.0
26
6.4
16
6.7
26
6.4
16
6.5
26
6.3
16
6.7
26
6.5
16
6.4
26
Analytics
8.8
1438
8.6
671
8.4
1379
8.2
486
Feature Not Available
8.1
449
Customizations
8.8
1405
8.7
568
8.9
1431
9.0
662
8.5
1405
8.4
568
8.3
1056
8.5
543
9.0
1447
8.6
601
Generative AI
6.8
162
7.9
145
Agentic AI - Sales Analytics
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Data Sourcing
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Not enough data
Predictive Analytics
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Not enough data
Sales Management
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
8.0
58
|
Verified
7.9
906
8.2
61
|
Verified
8.4
1032
7.9
61
|
Verified
8.8
1089
8.4
59
5.5
14
6.4
6
Contacts
8.6
1146
8.9
84
|
Verified
8.0
985
8.6
64
|
Verified
8.4
1066
8.4
72
|
Verified
Insights
8.3
1092
|
Verified
8.6
69
|
Verified
8.4
1051
8.6
73
|
Verified
7.7
594
8.0
54
|
Verified
9.1
1191
9.1
86
|
Verified
8.1
1036
8.5
68
|
Verified
6.7
13
6.0
5
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Reply are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Email Tracking, and AI SDRs
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Computer Software
18.2%
Marketing and Advertising
16.3%
Information Technology and Services
11.7%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.1%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
