What's the top experience management app available?

I’m exploring top-rated experience management apps that help businesses track how customers and employees feel, improve touchpoints, and make data-driven decisions. Whether it’s surveys, feedback tools, or experience analytics, I’m hoping to find a solution that’s both powerful and easy to use. Here are a few of the best ones I came across:

• Qualtrics – Known as a leader in experience management, Qualtrics offers powerful tools for measuring customer satisfaction, employee engagement, and brand perception. It’s built for organizations that want detailed insights across every journey.
• Medallia – Specializes in real-time feedback collection and AI-driven sentiment analysis. Medallia is a great fit for companies that want to act on experience signals across channels like web, mobile, and in-store.
• SurveyMonkey – A user-friendly survey tool that helps teams collect feedback quickly and at scale. It’s great for small to mid-sized businesses looking to improve customer or employee experiences with simple, actionable data.
• InMoment – Focused on delivering insights through customer and employee feedback, InMoment blends surveys, analytics, and voice of customer (VoC) tools into one solution.
• Alchemer – Offers survey and experience tools with robust workflow and reporting options. Great for businesses that want control over data collection and insight delivery.

If your company has used any of these, I’d love to know how they helped drive customer satisfaction or employee engagement. You can browse more options in the experience management software category.