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Microsoft Copilot

By Microsoft

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4.4 out of 5 stars

How would you rate your experience with Microsoft Copilot?

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Microsoft Copilot Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Microsoft Copilot Integrations

(10)
Integration information sourced from real user reviews.
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Microsoft Copilot Reviews (156)

Reviews

Microsoft Copilot Reviews (156)

4.4
156 reviews

Pros & Cons

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Sameer S.
SS
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly App with Superior AI Responses"
What do you like best about Microsoft Copilot?

I like most about this app is that this is very User Friendly and it gives better responses compared to the other AI Tools available in the market. It easily do all the tasks that i ask it to do.The best thing about it is that it also get linked to various applications and do the tasks inside it.I use it frequntly in my laptop and mobile and its very easy to use . It also has AI based customer support which is very good and solves the issues using chat. It can be implemented with just email. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes it do not give the correct output even after many attempts and then it makes me very frustrated just because of that and then i have to shift to other AI tools for getting results. And its costly for premium features. Review collected by and hosted on G2.com.

RD
SOFTWARE DEVELOPER
Enterprise (> 1000 emp.)
"Effortless Workflow and Time Savings with Microsoft Copilot"
What do you like best about Microsoft Copilot?

What I appreciate most about Microsoft Copilot is how efficiently it helps me gain clarity on information. It condenses lengthy chats, emails, and documents into straightforward points, saving me considerable time. I also find it valuable for drafting responses, whether I'm preparing an email, composing meeting notes, or coming up with quick content ideas. Rather than having to switch between different tools, everything I need is integrated directly within the applications I already use, making my daily workflow much smoother and faster. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

One aspect where Copilot could be enhanced is its accuracy when handling specific or complex information. At times, the responses seem a bit generic, which means I often have to double-check the details myself. Additionally, the results can change depending on the context, so it sometimes takes several prompts to achieve the desired outcome. Improved personalization and a more thorough grasp of company-specific data would make the experience much more efficient. Review collected by and hosted on G2.com.

DB
Junior Manager
Mid-Market (51-1000 emp.)
"Microsoft Copilot"
What do you like best about Microsoft Copilot?

I like photo generation of Microsoft Copilot. Photo generation is very fast and realistic. Also if we asked about any information to Microsoft Copilot it provides information very fast with minimum characters. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I don't like about Microsoft Copilot is about it has not a deep research features. If I want a lengthy answer of a question then Microsoft Copilot answer with very few characters. Microsoft Copilot don't answer a lengthy question with step by step. Review collected by and hosted on G2.com.

Eric D.
ED
Operations Team Lead
Enterprise (> 1000 emp.)
"Copilot Integration Supercharged My Productivity"
What do you like best about Microsoft Copilot?

The integration of Copilot into Windows 11 and Microsoft Office has completely transformed my work life. Whether I'm generating PowerPoint presentations with just a few prompts, enhancing my creative writing, or analyzing spreadsheet data to spot emerging trends, Copilot handles it all seamlessly. It genuinely feels like I have superpowers at my desk, thanks to how simple it was to set up and how often I rely on it throughout my day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Often, I find myself needing to revise my prompts or attempt them several times before achieving the output I want. This seems to be a common experience with most AI assistants. Review collected by and hosted on G2.com.

Detra E.
DE
Instructional Staff
Mid-Market (51-1000 emp.)
"Customizable and Lightning-Fast Analysis with Copilot"
What do you like best about Microsoft Copilot?

I like that I can create agents specifically for my needs, which allows me to tell it exactly what I need and how to tweak things when improvement is needed. This customization lets me use Microsoft Copilot in a versatile way. Additionally, it helps me analyze things pretty quickly, so I don't have to spend hours on tasks. I appreciate how it's extremely easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I find it challenging to know exactly what to prompt Microsoft Copilot. Sometimes it's hard to get what I want out of it, and I often have to go back and give more detailed specifics after it starts giving me a product. I need to revise that product with different prompts. Review collected by and hosted on G2.com.

Thang S.
TS
Technical Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"The Perfect Tech Recruiter's Assistant"
What do you like best about Microsoft Copilot?

I love Microsoft Copilot because it is a comprehensive tool that supports my role as a Technical Recruiter in numerous ways. It effectively helps me in understanding complex technical job descriptions, crafting compelling selling summaries for candidates, and conducting thorough research on a multitude of technical skills. Its capability to generate concise Boolean search strings is a standout feature, significantly streamlining my workflow. Being free and providing accurate, factual responses according to my prompts adds immense value, allowing me to interact with it continuously throughout the day. The synchronization feature between my desktop and mobile devices ensures seamless access to my conversations and data across platforms, enabling versatility when I'm away from my keyboard. Additionally, I appreciate how easy it was to set up; simply downloading, installing, and creating an account allowed me to start leveraging its wide-ranging functionalities immediately. These features collectively elevate my efficiency and effectiveness, making Microsoft Copilot an indispensable companion in my professional toolkit. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I think Microsoft Copilot is already meeting my needs quite well, but if I were to consider any enhancement, it would be the addition of video processing capability. I understand that this might be a significant feature to request, but it could further enhance the functionality and usefulness of the software. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Microsoft Copilot adds real value to our community communications"
What do you like best about Microsoft Copilot?

At Me And My Golf, I have used Microsoft Copilot alongside Perplexity, ChatGPT, Grok, and Gemini to manage community communications. What sets Copilot apart is its smooth integration with everyday tools, allowing me to create content directly within Outlook or Word, quickly summarize discussions, and draft messages efficiently. It assists me in organizing posts, responding to questions, and maintaining active conversations, all without the need to constantly switch between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

At times, I find that Copilot’s responses can be less adaptable or imaginative than those from Perplexity or ChatGPT, particularly when dealing with topics that require more nuance or context. Adjusting the tone or tailoring the output often requires a bit more work as well. Review collected by and hosted on G2.com.

KOSTIANTYN S.
KS
Creative Copywriter
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Cost-Effective AI with User-Friendly Experience and Free GPT-5 Access"
What do you like best about Microsoft Copilot?

Since I started to use AI, a problem has appeared in choosing a provider with a plan that saves cost. But it depends on whether I use a service every day to cover limits. If paying for the year, and limits are not out, the gap is visible. So, it was a reason not to continue a subscription to my last provider of GPT-4.

Now, when I use five AI chatbots, I find it good to save money by using economy plans. Microsoft Copilot gives it, providing access to GPT-5 for free—at least, I didn't pay for it. Whether I don't require extra limits, I can evaluate other sides like a user-friendly dialog. Even in a fast version, it gives responses humanely. Of course, what to pay attention to is its propositions for continuation, if the result is to be completed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Meanwhile, I find no moments to claim because I use a free version. There are no mentions of what limits a free version has, so it would be better to have a spare chatbot in case the conversation time expires abruptly.

Occasionally, the chatbot responds with stubbornness, e.g., you can't change any personal data during the conversation, even if it doesn't seem correct. Review collected by and hosted on G2.com.

AB
Engineer
Enterprise (> 1000 emp.)
"Microsoft Copilot- My personal assistant at work."
What do you like best about Microsoft Copilot?

The thing which I like the most is that Copilot gives to the point answers to the questions I ask. I use it on a daily basis to ease out my tasks. I improve my mailing language using it to make them look much more formal and appealing to the clients. Other than that, if I get struck somewhere in my work, I get quick solutions by asking it to copilot. Other than that, it's integration with Microsoft office makes my work easier when dealing with excel or PowerPoint. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The main thing which I dislike is that, sometimes the responses are out of context, and I need to give a detailed prompt. The integrations can also be improved as it takes 2-3 trials to get the accurate response. It also struggles when I provide a large dataset to analyse and ask questions. In such cases, the responses come out to be inaccurate. Review collected by and hosted on G2.com.

Balkishan N.
BN
Senior Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Copilot Explained: Strengths, Limitations, and Real Use Cases"
What do you like best about Microsoft Copilot?

1) Productivity boost: Helps speed up repetitive tasks (drafting emails, generating code snippets, summarizing documents, etc.).

2) Seamless integration: Works inside Microsoft 365 apps (Word, Excel, Outlook, Teams) and developer tools (VS Code, GitHub).

3) Natural language interface: You can use plain English queries instead of learning specific commands.

4) Idea generation: Useful for brainstorming, drafting first versions of documents, and exploring code approaches.

5) Context awareness: Can pull context from documents, chats, or code to provide relevant suggestions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

1) Performance issues: Sometimes feels slow to respond, especially with large files or long prompts.

2) Struggles with scale: Can misbehave or give errors on large documents/codebases.

3) Inaccuracy with technical queries: When I updating Kubernetes JS client 1.3.0, it can provide outdated or incorrect guidance — AI tends to “hallucinate” when handling niche, fast-changing libraries.

4) Limited control: Suggestions may not always be precise or customizable enough for complex workflows.

5) Over-reliance risk: Users may depend on it without double-checking, which is risky in technical or business-critical scenarios.

6) Licensing cost: Requires an additional license, which may not feel justified if usage is light or inconsistent. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

13%

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Microsoft Copilot Features
Personalization
Route To Human
Natural Language Understanding (NLU)
Conversation Editor
Integration
Human-In-The-Loop
AI Text Generation
AI Text Summarization
Sales Follow-Up
Customer Interaction Automation
Document Processing
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Microsoft Copilot
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