Bethany R.
BR
Director of Marketing
Automotive
Mid-Market (51-1000 emp.)
"Efficient Time-Saver with Minor Listing Challenges"
4.5/5
What do you like best about SOCi?

I love how SOCi saves me so much time in responding to reviews, especially with the new AI agent. The ability to manage all of my locations in one spot and use it for reputation management, listing accuracy, and social postings is fantastic. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

I find that not all of the listings information is received by platforms. Reaching out to those platforms organically generally doesn't solve much either so I'm left with inaccurate info online. This happens specifically with Yelp, Apple, and Bing. Review collected by and hosted on G2.com.

Response from Cassie Benitez of SOCi

Hi there,

Thank you for sharing your feedback! We're so glad you appreciate our platform and enjoy using it for responding to reviews and posting on social media from one place.

We understand your concerns about inconsistencies with listing information and integration with major platforms. If you have any specific integrations in mind that you would like to see with SOCi, please reach out to support@meetsoci.com so our team can review your request!

Thank you for choosing SOCi to help you manage reviews and listings efficiently!

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4.5 out of 5 · Verified reviews from real users

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