Joule Reviews & Product Details

Joule provides prompt responses and streamlines daily chores without requiring additional equipment. Because it can comprehend simple inquiries and offer helpful summaries, it is convenient. During hectic workdays, the system is easy to use due to its quick response time and clean interface. Review collected by and hosted on G2.com.

Particularly when inquiring about more specific or technical subjects, the answers can occasionally seem overly general. It doesn't always recognize the precise context of the query. The tool would be even more useful if the answers were a little more detailed. Review collected by and hosted on G2.com.

I appreciate that Joule is very easy to use, allowing me to type in natural language without needing to rely on transaction codes or deep SAP navigation knowledge. This straightforward functionality saves me a significant amount of time, as it provides quick answers and can even perform tasks directly, reducing the need to click through multiple modules. The seamless integration of Joule across the SAP cloud ecosystem enhances context insights, making it an invaluable tool in my finance and supply chain procurement tasks. Its compatibility with the SAP ecosystem, alongside SAP SuccessFactors, aids in speeding up my daily operations, which makes it a very helpful addition to my workflow. Because of these advantages, I am considering switching my team to fully utilize Joule’s capabilities. Review collected by and hosted on G2.com.

Sometimes Joule provides generic or incomplete answers, which means it doesn't always pull all the detailed information I expect. This is particularly an issue for complex queries, where I may still need to manually check the actual SAP screen for accurate data. Review collected by and hosted on G2.com.

I use Joule to automate tasks, especially in writing code and working with ABAP Java, which greatly enhances my productivity. I appreciate Joule for its ability to retrieve information and generate insights about SAP's cloud platforms, providing valuable data that helps me in decision-making. I particularly like how Joule integrates seamlessly with Office 365 Co-Pilot, which creates a unified, bi-directional AI experience. This integration eliminates the need to switch between applications and combines insights from both systems, streamlining complex business processes efficiently. Moreover, the initial setup of Joule was quite simple, which made it easy to get started without hassles. Review collected by and hosted on G2.com.

I find the lack of support for navigation in older classic GUI transactions in Joule to be an area that could be improved. Review collected by and hosted on G2.com.

Joule really streamlines my workflow by reducing the need to switch between the various SAP apps I use every day. Rather than opening S/4 screens, checking Concur, or searching through MBC messages, I can simply ask Joule, and it quickly gathers the information I need. The conversational interface makes it extremely easy to use, and the integration is seamless since it already understands the SAP applications I work with. I find myself using it frequently for quick answers or summaries, which helps save time, especially on busy days. While it’s still expanding its features, what’s available right now is genuinely helpful. Review collected by and hosted on G2.com.

At times, the answers seem a bit generic when I’m hoping for more specific information from the system. While it does retrieve the necessary info, it sometimes overlooks minor details, which means I often have to double-check in the actual SAP app. Since it’s still a relatively new tool, not all features or workflows are supported yet, so occasionally it just responds that it can’t handle a particular request. Overall, it’s helpful, but there’s certainly room for improvement in terms of intelligence and consistency. Review collected by and hosted on G2.com.

I appreciate Joule's consistent interface across different SAP products and applications, which makes it very straightforward to use and interact with. This consistency provides a cohesive feel, which I find particularly valuable in the SAP environment. I also like that it effectively automates some tasks across SAP applications and helps point out different features that I might not be familiar with. This functionality is especially useful because it eliminates the necessity to go through extensive documentation, making my workflow more efficient. Additionally, the initial setup of Joule was extremely straightforward and user-friendly, enhancing my overall experience. Review collected by and hosted on G2.com.

I find that Joule could improve its ability to deliver more detailed and context-specific answers, especially when handling technical or complex queries. Its current limitations in fully understanding user intent across diverse business scenarios can be frustrating. I believe that better tailored recommendations would increase its effectiveness significantly. Furthermore, the support for integrating with non-SAP applications is limited, which could be restricting for users who rely on a variety of software. Occasionally, Joule provides generic responses that do not sufficiently address the user's needs, which detracts from the overall user experience. Review collected by and hosted on G2.com.

Joule stands out because of its simplicity, accuracy, and efficiency in daily operations. The interface is clean, easy to navigate, and does not require a long learning curve. I really appreciate how quickly it responds to queries and automates repetitive tasks, which helps in reducing manual effort. The AI recommendations are practical and save a lot of time. Overall, Joule improves productivity and helps me complete work faster with fewer errors. Review collected by and hosted on G2.com.

Although Joule performs well, there are a few areas where improvement is needed. Sometimes the responses feel slightly generic when dealing with more complex scenarios, and occasional delays can be noticed during peak usage. The customization options could be expanded so users can tailor the tool according to their specific workflows. Better integration with more third-party platforms would also make it even more powerful. Review collected by and hosted on G2.com.

I appreciate Joule's consistent interface across different SAP products and applications, which makes it very straightforward to use and interact with. This consistency provides a cohesive feel, which I find particularly valuable in the SAP environment. I also like that it effectively automates some tasks across SAP applications and helps point out different features that I might not be familiar with. This functionality is especially useful because it eliminates the necessity to go through extensive documentation, making my workflow more efficient. Additionally, the initial setup of Joule was extremely straightforward. The integration was seamless, and the application is ready to use out of the box, allowing me to easily navigate the action bar and quickly become familiar with its features. Review collected by and hosted on G2.com.

I think Joule's advice can sometimes seem somewhat generic. This can be a bit frustrating because the AI doesn't always provide the tailored guidance I might need for specific situations. However, I do understand that AI is still in its early days, and I am hopeful that over time, and as AI technology advances, Joule's capabilities may improve and offer more personalized and precise recommendations. Review collected by and hosted on G2.com.

I love how Joule has made converting complex data into clear actionable insights a seamless process for me. The natural language interface is incredibly user-friendly, allowing me to pull reports and analyze trends by simply asking questions, which has drastically streamlined my workflow. I appreciate the task automation feature the most as it makes my work easier by automating complex data processes, greatly enhancing my work efficiency. Joule has saved me a significant amount of time that I used to spend digging through multiple SAP modules to find basic data. The initial setup was very easy, which helped in smooth transition from manual SAP reporting to Joule, providing me with faster insights. Overall, Joule's ability to transform complex data into comprehensible insights and its efficient automation features are what I find especially valuable. Review collected by and hosted on G2.com.

I find the need for deeper integration and smoother module transitions frustrating, as some workflows still require manual steps. Review collected by and hosted on G2.com.

Joule is an AI copilot that genuinely improves teamwork. It assists workers across all of their cloud apps by directing them, predicting requirements, and handling complicated tasks automatically. It is built on an organization's own business data and supplemented with strong AI agents. Review collected by and hosted on G2.com.

Even though Joule isn't flawless, people still value it. Although it occasionally misses context, for the majority of teams, it actually lowers mundane work and speeds up activities. Review collected by and hosted on G2.com.

Easy to use

Ease of Implementation

Customer Support

Customer Support

Frequency of Use

Number of Features

Ease of Integration

Good, Excellent to use, good tool Review collected by and hosted on G2.com.

Limited capabilities at launch — Early versions were less flexible than other general-purpose AI assistants.

Strong dependency on SAP ecosystem — It’s powerful only if a company is deep into SAP; outside that, it’s far less useful.

Steep learning curve for admins — Configuring it to access the right business data securely can be complex.

Cost concerns — Some users feel it’s another expensive SAP add-on. Review collected by and hosted on G2.com.