The social media scheduler was a game changer for me! Scheduling out social media posts is a breeze. The website is very intuitive and you are able post to multiple sites at the same time. I use this feature very regularly and schedule out at least a month at a time. I also love that Canva is integrated in. So any content I have premade can then be pulled into the site easily rather than having to download then upload. Having the ability to choose a variety of times for posts is very handy as well. I can have multiple posts go up in a day without issue. I work at a small family owned pharmacy and have many other tasks in addition to running the social media pages. The Scheduler feature in SOCI was an absolute game changer for me and freed up a huge amount of time that I am now able to reinvest into the customers. Review collected by and hosted on G2.com.

I don't find the review tab to be particularly useful. It tends to lag behind by at least a day and I prefer to respond to reviews faster than that. The suggested prompts are also very bland and impersonal. I understand why this is but I work at a small family owned business and we prefer to be very hands on and personal with customers. It is important to the owners that any review, positive or negative is responded to quickly and personally and the review feature in SOCI just doesn't allow for that. Review collected by and hosted on G2.com.