IT alerting software delivers notifications for IT systems failures. These tools will monitor systems for poor performance, infrastructure issues, and other IT management issues. These notifications may be delivered via email, SMS, or other means of communication. Companies use these tools to identify issues within their networks, IT infrastructure, and other IT systems to reduce downtime and prevent potential permanent damage. Some tools provide incident logging, historical records, or analysis features to expedite the resolution and recovery processes. Network monitoring and incident management software solutions have strong ties to IT alerting solutions, but provide a wider breadth of features. In addition to delivering incident notification alerts, network monitoring tools examine and optimize performance while providing detailed performance data for reporting. Incident management solutions provide tools to mitigate issues and standardize IT and DevOps workflows.
To qualify for inclusion in the IT Alerting category, a product must:
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and upd
Users: Software Engineer, System Engineer · Industries: Information Technology and Services, Computer Software · Market Segment: 42% Mid-Market, 37% Enterprise
xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat
Users: Software Engineer, Incident Manager · Industries: Information Technology and Services, Financial Services · Market Segment: 62% Enterprise, 26% Mid-Market
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic
Users: CEO, CTO · Industries: Information Technology and Services, Computer Software · Market Segment: 45% Mid-Market, 43% Small-Business
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra
Users: Software Engineer, DevOps Engineer · Industries: Information Technology and Services, Computer Software · Market Segment: 47% Mid-Market, 33% Enterprise
The free online uptime monitoring service with an App available for iOS and Android (https://uptimerobot.com).
With the Free Plan, you can monitor up to 50 URLs, check for the content of a website (
Users: CEO, Founder · Industries: Information Technology and Services, Computer Software · Market Segment: 70% Small-Business, 19% Mid-Market
New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t
Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simpl
Users: CTO, Software Engineer · Industries: Information Technology and Services, Computer Software · Market Segment: 38% Mid-Market, 36% Small-Business
Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,
Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta
XurrentIMR (formerly Zenduty) is an end-to-end incident management platform for real-time alerts, task delegation, and SLA compliance.
Seamlessly integrating with over 150+ popular monitoring and tic
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience
Users: IT Manager, IT Director · Industries: Information Technology and Services, Computer Software · Market Segment: 62% Mid-Market, 20% Enterprise
PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid
In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -
Users: Senior Software Engineer · Industries: Information Technology and Services, Computer Games · Market Segment: 47% Enterprise, 38% Mid-Market
Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.
Users: CEO, CTO · Industries: Computer Software, Information Technology and Services · Market Segment: 88% Small-Business, 8% Mid-Market
Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multip
Users: Data Analyst · Industries: Information Technology and Services, Telecommunications · Market Segment: 52% Mid-Market, 37% Small-Business
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.