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Best IT Alerting Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall IT Alerting category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business IT Alerting to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business IT Alerting category.

In addition to qualifying for inclusion in the IT Alerting Software category, to qualify for inclusion in the Small Business IT Alerting Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Small Business IT Alerting Available

(701)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 64% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    70
    Ease of Use
    60
    Alert Management
    55
    Notifications
    46
    Integrations
    43
    Cons
    Complexity
    33
    Learning Curve
    25
    Difficult Setup
    15
    Difficult Learning
    13
    Integration Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Vienna, VA
    Twitter
    @Everbridge
    4,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 64% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
70
Ease of Use
60
Alert Management
55
Notifications
46
Integrations
43
Cons
Complexity
33
Learning Curve
25
Difficult Setup
15
Difficult Learning
13
Integration Issues
13
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.9
8.8
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2002
HQ Location
Vienna, VA
Twitter
@Everbridge
4,794 Twitter followers
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
(304)4.8 out of 5
1st Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Better Stack is a radically better observability tool. It helps engineers ship higher-quality software faster and be the hero of their engineering teams.

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Better Stack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Easy Setup
    93
    User Interface
    72
    Alerting System
    53
    Setup Ease
    52
    Cons
    Missing Features
    23
    Expensive
    22
    Limited Features
    14
    Pricing Issues
    13
    Complex Configuration
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Better Stack features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.9
    9.5
    Ease of Use
    Average: 8.9
    9.7
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    San Francisco, CA
    Twitter
    @BetterStackHQ
    9,595 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Better Stack is a radically better observability tool. It helps engineers ship higher-quality software faster and be the hero of their engineering teams.

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
Better Stack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Easy Setup
93
User Interface
72
Alerting System
53
Setup Ease
52
Cons
Missing Features
23
Expensive
22
Limited Features
14
Pricing Issues
13
Complex Configuration
12
Better Stack features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.9
9.5
Ease of Use
Average: 8.9
9.7
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2021
HQ Location
San Francisco, CA
Twitter
@BetterStackHQ
9,595 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®

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(388)4.6 out of 5
6th Easiest To Use in IT Alerting software
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Entry Level Price:$9/month 11 monitors
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    143
    Ease of Use
    138
    Real-time Monitoring
    120
    Monitoring Services
    109
    Monitoring Features
    105
    Cons
    Alert Issues
    41
    Missing Features
    36
    Learning Curve
    35
    Complex Configuration
    32
    Expensive
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.9
    8.9
    Ease of Use
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 43% Small-Business
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
143
Ease of Use
138
Real-time Monitoring
120
Monitoring Services
109
Monitoring Features
105
Cons
Alert Issues
41
Missing Features
36
Learning Curve
35
Complex Configuration
32
Expensive
29
Site24x7 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.9
8.9
Ease of Use
Average: 8.9
8.9
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,873 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
(435)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Monitoring
    93
    Real-time Monitoring
    87
    Monitoring Capabilities
    77
    Easy Setup
    51
    Cons
    Expensive
    39
    User Interface Issues
    34
    Pricing Issues
    30
    Learning Curve
    28
    Missing Features
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    8.4
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,968 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 39% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Monitoring
93
Real-time Monitoring
87
Monitoring Capabilities
77
Easy Setup
51
Cons
Expensive
39
User Interface Issues
34
Pricing Issues
30
Learning Curve
28
Missing Features
28
IBM Instana features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
8.4
Ease of Admin
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,968 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
(152)4.7 out of 5
7th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based,

    Users
    • Systems Engineer
    • Service Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AlertOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Management
    27
    Ease of Use
    20
    Customer Support
    18
    Easy Setup
    15
    Alerting System
    14
    Cons
    Scheduling Issues
    7
    Notification Issues
    6
    Complex Setup
    4
    Complexity
    3
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AlertOps features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AlertOps
    Year Founded
    2015
    HQ Location
    Bloomingdale, IL
    Twitter
    @AlertOps
    1,354 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based,

Users
  • Systems Engineer
  • Service Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 22% Mid-Market
AlertOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Management
27
Ease of Use
20
Customer Support
18
Easy Setup
15
Alerting System
14
Cons
Scheduling Issues
7
Notification Issues
6
Complex Setup
4
Complexity
3
Difficult Setup
3
AlertOps features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.9
8.8
Ease of Admin
Average: 8.6
Seller Details
Seller
AlertOps
Year Founded
2015
HQ Location
Bloomingdale, IL
Twitter
@AlertOps
1,354 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(204)4.8 out of 5
3rd Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulsetic is a comprehensive website uptime monitoring solution that enables businesses to safeguard their online operations and maintain customer trust. The service delivers real-time browser monitori

    Users
    • Owner
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 85% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulsetic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Monitoring Services
    25
    Easy Setup
    21
    Notifications
    18
    Free Plan
    15
    Cons
    Limited Free Services
    5
    Monitoring Issues
    5
    Limitations
    3
    Poor Mobile Compatibility
    3
    Poor UI
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulsetic features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.9
    9.5
    Ease of Use
    Average: 8.9
    9.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pulsetic
    HQ Location
    N/A
    Twitter
    @getpulsetic
    141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulsetic is a comprehensive website uptime monitoring solution that enables businesses to safeguard their online operations and maintain customer trust. The service delivers real-time browser monitori

Users
  • Owner
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 85% Small-Business
  • 10% Mid-Market
Pulsetic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Monitoring Services
25
Easy Setup
21
Notifications
18
Free Plan
15
Cons
Limited Free Services
5
Monitoring Issues
5
Limitations
3
Poor Mobile Compatibility
3
Poor UI
3
Pulsetic features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.9
9.5
Ease of Use
Average: 8.9
9.6
Ease of Admin
Average: 8.6
Seller Details
Seller
Pulsetic
HQ Location
N/A
Twitter
@getpulsetic
141 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(285)4.6 out of 5
Optimized for quick response
4th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simpl

    Users
    • CTO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Uptime.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Monitoring Services
    34
    Monitoring
    32
    Customer Support
    30
    Notifications
    30
    Cons
    Complex Configuration
    14
    Expensive
    12
    Notification Issues
    12
    Difficult Setup
    11
    Learning Curve
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Uptime.com features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @UptimeDotCom
    1,276 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simpl

Users
  • CTO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 38% Mid-Market
Uptime.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Monitoring Services
34
Monitoring
32
Customer Support
30
Notifications
30
Cons
Complex Configuration
14
Expensive
12
Notification Issues
12
Difficult Setup
11
Learning Curve
11
Uptime.com features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@UptimeDotCom
1,276 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
(954)4.3 out of 5
11th Easiest To Use in IT Alerting software
View top Consulting Services for Jira Service Management
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Entry Level Price:0 /agent/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jira Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Automation
    25
    Ticket Management
    25
    Tracking Ease
    24
    Features
    23
    Cons
    Learning Curve
    30
    Steep Learning Curve
    23
    Complexity
    22
    Complex Setup
    15
    Complex UI
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jira Service Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.9
    8.2
    Ease of Use
    Average: 8.9
    8.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,580 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,572 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 38% Enterprise
Jira Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Automation
25
Ticket Management
25
Tracking Ease
24
Features
23
Cons
Learning Curve
30
Steep Learning Curve
23
Complexity
22
Complex Setup
15
Complex UI
12
Jira Service Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.9
8.2
Ease of Use
Average: 8.9
8.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,580 Twitter followers
LinkedIn® Page
www.linkedin.com
19,572 employees on LinkedIn®
(580)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Real-time Monitoring
    76
    Ease of Use
    75
    Insights
    56
    Monitoring
    56
    User Interface
    47
    Cons
    Expensive
    52
    Pricing Issues
    42
    Complexity
    36
    Learning Curve
    35
    Complex Setup
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • New Relic features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    66,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,016 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 30% Enterprise
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Real-time Monitoring
76
Ease of Use
75
Insights
56
Monitoring
56
User Interface
47
Cons
Expensive
52
Pricing Issues
42
Complexity
36
Learning Curve
35
Complex Setup
32
New Relic features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.9
8.5
Ease of Admin
Average: 8.6
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
66,088 Twitter followers
LinkedIn® Page
www.linkedin.com
3,016 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Notification Service (Amazon SNS) is a push notification service that send individual messages or to fan-out messages to large numbers of recipient to mobile device users, email recipien

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Notification Service (SNS) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Storage
    7
    Cost Saving
    6
    Scalability
    5
    Security Protection
    4
    Integrations
    3
    Cons
    Complexity Issues
    6
    Learning Curve
    5
    Complexity
    4
    Expensive
    3
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Notification Service (SNS) features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Notification Service (Amazon SNS) is a push notification service that send individual messages or to fan-out messages to large numbers of recipient to mobile device users, email recipien

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 30% Mid-Market
Amazon Simple Notification Service (SNS) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Storage
7
Cost Saving
6
Scalability
5
Security Protection
4
Integrations
3
Cons
Complexity Issues
6
Learning Curve
5
Complexity
4
Expensive
3
Slow Performance
2
Amazon Simple Notification Service (SNS) features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.9
8.6
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,302 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(223)4.6 out of 5
5th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    140
    Ease of Use
    116
    Real-time Monitoring
    97
    Flexibility
    64
    Network Monitoring
    62
    Cons
    Learning Curve
    45
    Complex Setup
    32
    Learning Difficulty
    30
    Difficult Learning
    28
    Complex Configuration
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
140
Ease of Use
116
Real-time Monitoring
97
Flexibility
64
Network Monitoring
62
Cons
Learning Curve
45
Complex Setup
32
Learning Difficulty
30
Difficult Learning
28
Complex Configuration
27
Pandora FMS features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
8.5
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,517 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(31)4.7 out of 5
14th Easiest To Use in IT Alerting software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oh Dear is an all-in-one website monitoring software for one or multiple websites. Use Oh Dear to check for downtime, broken pages and links, expired certificates and Lighthouse SEO. Oh Dear ca

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oh Dear Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    16
    Time Saving
    16
    Comprehensive Monitoring
    13
    Ease of Use
    13
    Monitoring
    13
    Cons
    Expensive
    4
    Limited Features
    4
    Pricing Issues
    4
    High Costs
    3
    Confusion
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oh Dear features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 8.9
    9.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oh Dear
    Company Website
    Year Founded
    2018
    HQ Location
    Lier, BE
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oh Dear is an all-in-one website monitoring software for one or multiple websites. Use Oh Dear to check for downtime, broken pages and links, expired certificates and Lighthouse SEO. Oh Dear ca

Users
No information available
Industries
  • Computer Software
Market Segment
  • 90% Small-Business
  • 6% Mid-Market
Oh Dear Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
16
Time Saving
16
Comprehensive Monitoring
13
Ease of Use
13
Monitoring
13
Cons
Expensive
4
Limited Features
4
Pricing Issues
4
High Costs
3
Confusion
2
Oh Dear features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 8.9
9.3
Ease of Admin
Average: 8.6
Seller Details
Seller
Oh Dear
Company Website
Year Founded
2018
HQ Location
Lier, BE
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
(685)4.4 out of 5
Optimized for quick response
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    161
    Monitoring
    142
    Real-time Monitoring
    124
    Features
    96
    Integrations
    91
    Cons
    Expensive
    99
    Pricing Issues
    78
    Learning Curve
    74
    Cost
    69
    Learning Difficulty
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
    8.2
    Ease of Use
    Average: 8.9
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
161
Monitoring
142
Real-time Monitoring
124
Features
96
Integrations
91
Cons
Expensive
99
Pricing Issues
78
Learning Curve
74
Cost
69
Learning Difficulty
57
Datadog features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.9
8.2
Ease of Use
Average: 8.9
8.3
Ease of Admin
Average: 8.6
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,571 Twitter followers
LinkedIn® Page
www.linkedin.com
10,373 employees on LinkedIn®
(39)4.8 out of 5
12th Easiest To Use in IT Alerting software
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Entry Level Price:$0.20
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash0 is the only OpenTelemetry Native observability platform built with developers in mind. With granular, resource-centric monitoring, Dash0 provides real-time visibility across your applications an

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dash0 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    24
    User Interface
    20
    Implementation Ease
    16
    Easy Integrations
    15
    Cons
    Limited Features
    8
    Feature Deficiency
    7
    Missing Features
    7
    Limited Customization
    6
    Feature Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dash0 features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.9
    Quality of Support
    Average: 8.9
    9.2
    Ease of Use
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dash0
    Company Website
    Year Founded
    2023
    HQ Location
    New York
    Twitter
    @dash0hq
    2,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash0 is the only OpenTelemetry Native observability platform built with developers in mind. With granular, resource-centric monitoring, Dash0 provides real-time visibility across your applications an

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 26% Mid-Market
Dash0 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
24
User Interface
20
Implementation Ease
16
Easy Integrations
15
Cons
Limited Features
8
Feature Deficiency
7
Missing Features
7
Limited Customization
6
Feature Limitations
5
Dash0 features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.9
Quality of Support
Average: 8.9
9.2
Ease of Use
Average: 8.9
9.1
Ease of Admin
Average: 8.6
Seller Details
Seller
Dash0
Company Website
Year Founded
2023
HQ Location
New York
Twitter
@dash0hq
2,134 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with you

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshstatus by Freshworks features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with you

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 26% Mid-Market
Freshstatus by Freshworks features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,085 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH