Rakuten SixthSense Observability Pricing Overview

Rakuten SixthSense Observability does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Rakuten SixthSense Observability's pricing is best suited for mid-market and enterprise engineering and IT operations teams that need unified observability across applications, infrastructure, and databases without managing multiple disparate tools. G2 reviewers from information technology, banking, computer games, airlines, and financial services industries represent the heaviest adopters. Enterprise teams with complex distributed architectures benefit most from the distributed tracing, AI alerting, and single-pane dashboards. Mid-market teams in IT services and education management on G2 also report strong ROI through MTTD and MTTR reductions. Small business reviewers on G2 find Rakuten SixthSense Observability accessible, particularly praising ease of implementation and responsive customer support as key factors justifying the cost.

Rakuten SixthSense Observability does not offer a permanent free tier but provides a free trial for evaluation. According to G2's pricing data for Rakuten SixthSense Observability, the single paid tier is VM-based and priced per host with 150GB of data per month. It includes full-stack observability covering metrics, logs, events, and traces by default, along with APM, VM monitoring, log monitoring, and database monitoring. Supported runtimes include Node.js, .NET 2.1+, Java, Python, and PHP. The paid plan also includes 24/7 email and chat support and a 30-day retention period. Enterprise buyers can request custom quotes for tailored needs beyond the standard tier.

G2 reviewers broadly rate Rakuten SixthSense Observability highly, with most reviews landing at 4.5 or 5.0 out of 5, signaling strong satisfaction relative to cost. G2 users in mid-market and enterprise segments consistently cite reduced MTTD and MTTR, consolidated tooling replacing multiple point solutions, and proactive AI-driven alerting as core value drivers. A handful of G2 reviewers do flag pricing as slightly expensive, particularly enterprise users in banking and computer games, though they still recommend the product. One mid-market reviewer in hospital and health care explicitly calls Rakuten SixthSense Observability's pricing model reasonable and affordable. The consensus across G2 reviews is that the consolidation value alone justifies the investment for teams managing complex application stacks.