PagerDuty Pricing Overview

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Free Trial

Free

Free Trial

5 Users Per Month

Start with on-call and incident response for small teams.

Professional

$21.00

5 Users Per Month

Out-of-the-box incident response designed to kickstart team operations.

Basic Chat Experience (Slack, Microsoft Teams)

More international phone/SMS notifications

More On-call Schedules

More Escalation Policies

Major Incident Workflow Template with limited triggers & actions

External Status Page (up to 250 subscribers)

2 predefined Incident Roles

3 predefined Incident Types

2 Teams

SSO

Basic ticketing integrations

Email support

PagerDuty Advance (1,000 one-time credits)

Post-Incident Reviews

Business

$41.00

50 Users Per Month

Advanced and semi-customizable incident management for growing teams.

Enterprise

50 Users Per Year

End-to-end incident management for the entire lifecycle.

Full Chat Experience with Premium Slack Actions

Incident Workflows: Conditionals, Loops, and Delays

Incident Workflows: Advanced Actions

10 custom Incident Roles

Incident Tasks

Premium Slack Actions

Up to 100 Custom Incident Types

Post-Incident Reviews

PagerDuty Advance (20,000 one-time credits)

Bi-directional Custom Field Sync with ServiceNow

Intune Support for Mobile App

Premium Status Pages

Stakeholder License

Live Call Routing

PagerDuty’s product pricing model is designed for organizations that need scalable, always-on digital operations management. We offer four flexible tiers to fit every stage of growth: a Free plan ($0 for up to 5 users/month) ideal for small teams getting started; a Professional plan ($21 per user/month) for growing teams needing advanced on-call scheduling; a Business plan (starting at $41 per user/month) with automation, analytics, and integrations; and an Enterprise plan with custom pricing tailored for large-scale operations.

Annual and multi-year contracts include volume-based discounts, and limited-time promotions are available for new customers. PagerDuty’s pricing stands out for its flexibility and value, providing industry-leading incident management, AIOps, and automation capabilities within one unified platform to help teams reduce downtime, improve productivity, and build digital resilience.

PagerDuty has 4 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for PagerDuty is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase PagerDuty must be conducted with the seller.

For more pricing information, please visit https://www.pagerduty.com/pricing/incident-management/

Pricing information was last updated on November 03, 2025

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PagerDuty Pricing Reviews

(2)

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/3/2025

"Best tool In market of Incident and On call management"

5/5

What do you like best about PagerDuty?

Its a really good tool which provides very good features like you can create multiple service in pagerduty to mange multiple endpoints alerts also It has good features for on call which allows smooth on call rotation and incident management. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty?

Price is bit towards the higher side that be one thing they can make better Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/25/2025

"Reliable Incident Alerts and Seamless Team Coordination"

4/5

What do you like best about PagerDuty?

PagerDuty makes incident alerts fast and reliable. It sends the right notifications at the right time and keeps our team organized. The on-call schedules are easy to manage, and the mobile app helps us respond quickly. It reduces downtime and makes our work smoother. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty?

PagerDuty can feel noisy at times when alerts are not filtered well. Some settings are a bit complex for new users. The pricing is also on the higher side for small teams. Overall, it works well but could be simpler and more cost-friendly. Review collected by and hosted on G2.com.

What problems is PagerDuty solving and how is that benefiting you?

PagerDuty helps us catch issues immediately with fast and reliable alerting. It brings all alerts into one place, so we don’t miss anything important. It also makes on-call management easy, ensuring the right person gets notified at the right time. This reduces downtime, helps us respond faster, and keeps our systems running smoothly. Review collected by and hosted on G2.com.