New Relic Pricing Overview

Free Trial

New Relic Pricing Key Insights

Last updated on Apr 29, 2026

New Relic offers 4 pricing editions, starting at $0. New Relic pricing tiers are designed to support different usage levels and team sizes. New Relic also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the New Relic pricing table below to figure out the best fit for your needs.

Free (Forever) — $0

Standard — Pay As You Go

Pro — Contact Us

Enterprise — Contact Us

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free (Forever)

$0.00

Start using New Relic with all the features you need for free forever.

Standard

Pay As You Go

Everything you need to troubleshoot your stack for teams of up to 5 full users.

Pro

For teams of more than 5 users, advanced troubleshooting, and support.

Enterprise

Enterprise security, support, identity, & compliance for global organizations.

Automated User Management

Multiple region options for global teams

Enterprise security and compliance including FedRAMP

10M Synthetics Checks per month

Designated technical onboarding manager

In-app chat, email, Slack + phone

1-hour critical response SLA

24x7 support availability

Designated Support Customer Experience Manager

Priority ticket routing

Critical Date/Event Support

1-Click Away Support Escalation

Request 911 Bridge Support

Plus all the great features of our Pro Plan

Observability for all.

As engineers, we believe that monitoring your software stack should never include guessing games on the number of hosts you're running, variable pricing models between tools, or hidden costs designed to drive up your monitoring bill.

Instead, every engineer should have full visibility into the behaviors of their applications and systems—without artificial pricing barriers.

That's why we've made it easier than ever to collect all of your data in one place, monitor your entire stack, and respond to incidents faster with simple, user-based pricing, $0.30 per gigabyte for data ingest, and free-forever options.

Free New Relic access. Forever.
Get full, instant access to New Relic—free. Easily visualize, analyze, and troubleshoot your entire software stack. Ingest, store, explore, query, and visualize operational data. Detect, understand, and resolve incidents faster with the easiest-to-use, most powerful AIOps capabilities.

Troubleshoot your apps—not your monitoring bill
Only pay for what you use with simplified and transparent, pay-as-you-go options that enable your team to grow.

Get petabyte scale and millisecond speed for $0.30 per GB
Connect all of your app and infrastructure data with New Relic’s Telemetry Data Platform.

Pricing information for New Relic is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase New Relic must be conducted with the seller.

Pricing information was last updated on October 09, 2024

New Relic Pricing FAQs

Generated using AI

Is New Relic free, or does it offer a free trial?

Yes. According to G2 data, New Relic offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

Who is New Relic pricing best suited for?

According to G2 reviews, New Relic's pricing is best suited for mid-market and enterprise organizations with complex, distributed application environments. G2 reviewers from financial services, information technology, and computer software industries are among the most active users, frequently citing value in distributed tracing, infrastructure monitoring, and unified observability. New Relic's Standard plan fits small teams of up to 5 engineers needing pay-as-you-go flexibility, while New Relic's Pro and Enterprise plans serve larger organizations requiring SSO, extended retention, and dedicated support. G2 reviewers from small businesses and startups consistently flag New Relic's pricing as a barrier, suggesting those segments are better served by the free tier initially.

What are the key differences between the free and paid versions of New Relic?

New Relic's Free plan includes one full user, unlimited basic users, 100GB of data ingestion per month, 8 days of retention, 100 Synthetics checks, and community support. G2 reviewers note the free tier is genuinely functional for small teams and early-stage monitoring. New Relic's Standard plan adds up to 5 full users at $99/month each, 10,000 Synthetics checks, and pay-as-you-go data at $0.25 per extra GB. New Relic's Pro and Enterprise plans unlock advanced troubleshooting tools, SAML SSO, extended retention, up to 10 million Synthetics checks, 24x7 support, and SLA-backed response times, with pricing available via vendor contact.

Is New Relic considered good value for its pricing?

New Relic is widely regarded as a premium investment that delivers strong ROI for teams that fully leverage its capabilities. G2 reviewers consistently rate it 4.5 out of 5, with many praising its full-stack observability, real-time monitoring, and time savings during incident resolution. However, pricing concerns are among the most frequently cited drawbacks across G2 reviews, particularly around unpredictable costs as data ingestion scales. Some G2 reviewers mention switching from Datadog to New Relic for cost savings, while others compare it favorably against open-source alternatives like Prometheus and Grafana. Small businesses and startups frequently flag New Relic's pricing as prohibitive, while enterprise users generally view it as justified given the depth of insight provided.

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New Relic Pricing Reviews

(2)

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/17/2025

"Comprehensive Full-Stack Observability with Easy Setup and Customizable Dashboards"

5/5

What do you like best about New Relic?

The platform excels at delivering full-stack observability in one place, allowing teams to monitor applications, infrastructure, logs, and user experience in real time without relying on several different tools. Its straightforward setup and wide range of integrations make it easy to instrument services across cloud, container, and on-premises environments. Additionally, the customizable dashboards enable teams to visualize performance trends and rapidly identify issues. The Customer Support was very helpful and resourceful. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

One downside of New Relic is its complicated pricing structure. As data volumes increase, costs can rise rapidly, which makes it challenging for some teams to accurately predict their budgets. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic addresses the challenge of gaining visibility into complex, distributed systems by consolidating application performance, infrastructure monitoring, logs, and user experience data into a single platform. Rather than juggling several disconnected tools, it offers a unified source of truth, making it much easier to detect, troubleshoot, and resolve issues efficiently. This leads to a reduction in mean time to resolution (MTTR), less downtime, and a better experience for end users. Developers benefit from detailed insights into code performance and dependencies, while operations teams find capacity planning and proactive monitoring more straightforward. In the end, this results in faster problem resolution, greater reliability, and increased confidence in delivering stable, high-performing digital services. Review collected by and hosted on G2.com.

Samridhi J.

AI Engineer

Enterprise (> 1000 emp.)

12/2/2025

"Excellent UI and User-Friendly Experience"

4/5

What do you like best about New Relic?

Good UI and user friendly screens. a lot of features for real time monitoring. Great digital experience monitoring especially the real time user clicks. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

high cost... Can be tough to initially set it up and initial configurations also. Review collected by and hosted on G2.com.