New Relic Pricing Overview

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New Relic Pricing Reviews

(2)
PRABHAT M.
PM
Senior Devops Engineer
Enterprise (> 1000 emp.)
"New Relic"
What do you like best about New Relic?

We have been using new relic for more than 5 year as of now, We are using for its APM & logging for node js application deployed on AWS ec2. We have found very useful traces of the API when we get any error in our app. We see the exact flow of the API how the request flows between app server , databases , redis etc. I would highly recommend new relic for anyone expecting for APM & logging. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Feature wise i feel its an awesome tool , but yeah if possible then can reconsider the pricing so even bootstrap startups can afford it. Review collected by and hosted on G2.com.

Aryajeet S.
AS
Android Developer
Mid-Market (51-1000 emp.)
"Unified Observability and Advanced Diagnostics with New Relic"
What do you like best about New Relic?

New Relic is a robust and unified observability platform that leverages the NRDB database. It brings together all types of telemetry metrics, events, logs, and traces enabling comprehensive analysis through NRQL. Among its standout features are advanced APM capabilities for in-depth code diagnostics and essential Distributed Tracing, which helps visualize microservices architectures. The platform also provides strong Infrastructure Monitoring, including support for Kubernetes, as well as user experience tools such as Synthetics and RUM. Additionally, its AI-powered AIOps effectively correlates alerts and identifies anomalies, empowering engineering teams to proactively debug and optimize their entire technology stack. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic's primary drawbacks center on cost and complexity. Pricing quickly escalates due to high data ingestion volume and expensive full-stack user licenses, creating budget unpredictability. The platform also has a steep learning curve, requiring significant investment to master all components and the proprietary NRQL query language. A further drawback is strong vendor lock-in, as all telemetry is stored in the proprietary NRDB, making data extraction difficult. Finally, the necessary APM and Infrastructure agents can introduce noticeable CPU and memory overhead, impacting application performance in resource-constrained environments. Review collected by and hosted on G2.com.

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