The Top 20 IT Alerting Software

Check out this list of the top IT Alerting Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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xMatters

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

50%

Financial Services

22%

Hospital & Health Care

16%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 9.2

9.5

UptimeRobot

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Computer Software

27%

Marketing and Advertising

16%

Non-Profit Organization Management

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 9.2

9.7

Uptime.com

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

34%

Financial Services

14%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 9.2

9.1

Site24x7

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Computer Software

29%

Computer & Network Security

22%

Financial Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 9.2

8.9

Xurrent IMR

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

38%

Information Technology and Services

29%

Financial Services

23%

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 9.2

9.2

Better Stack

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

32%

Computer & Network Security

18%

Marketing and Advertising

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.2

9.8

New Relic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

27%

Financial Services

22%

Retail

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.2

9.1

Pulsetic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

28%

Marketing and Advertising

22%

Computer & Network Security

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 9.2

9.6

SIGNL4

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Government Administration

31%

Computer & Network Security

13%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 9.2

9.5

#10

IBM Instana

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Telecommunications

19%

Financial Services

19%

Computer Software

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.2

9.1

#11

Pandora FMS

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

41%

Telecommunications

27%

Consumer Services

17%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 9.2

8.8

#12

Dash0

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

27%

Human Resources

20%

Automotive

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

9.5

#13

Jira Service Management

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

52%

Computer Software

26%

Financial Services

11%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 9.2

9.1

#14

Datadog

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer Software

33%

Internet

11%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.2

9.0

#15

AlertOps

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

69%

Computer & Network Security

22%

Computer Software

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 9.2

9.2

#16

PagerDuty

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Computer Software

34%

Financial Services

11%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

8.4

Ease of Admin

Average: 9.2

9.3

#17

Freshservice

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Construction

24%

Hospital & Health Care

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 9.2

9.2

#18

Dynatrace

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Computer Software

21%

Financial Services

20%

Insurance

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.2

8.6

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 9.2

8.8

#19

Oh Dear

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

65%

Financial Services

12%

Information Technology and Services

12%

Internet

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 9.2

9.4

#20

Checkmk

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer & Network Security

21%

Computer Software

16%

Financial Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.2

8.4