[ xMatters Reviews ](https://www.g2.com/products/xmatters/reviews) [ xMatters Reviews ](https://www.g2.com/products/xmatters/reviews) # xMatters Pricing Overview [Editedit](https://my.g2.com/xmatters/pricings) Free Trial Free Free 10 Users Per Month Request a demo Helps small teams automate away issues - for free - Global on-call scheduling - Manage shifts - On-Call Reminders - On-Call Exceptions - Mobile iOS and Android Apps - Mobile On-Call Management Show More For latest xMatters pricing information please visit us at https://www.xmatters.com/pricing. xMatters has 1 pricing edition that costs $0. A free trial of xMatters is also available. Pricing information for xMatters is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase xMatters must be conducted with the seller. From startup to enterprise, we’ve got a fully-featured plan for you TRY IT FREE https://www.xmatters.com/signup Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5 (934) ](https://www.g2.com/products/pagerduty/reviews) [ ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie") Opsgenie 4.2/5 (53) ](https://www.g2.com/products/opsgenie/reviews) [ ![Splunk On-Call](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-on-call.svg "Splunk On-Call") Splunk On-Call 4.5/5 (52) ](https://www.g2.com/products/splunk-on-call/reviews) [ View All Alternatives ](https://www.g2.com/products/xmatters/competitors/alternatives) ## xMatters Pricing Reviews (2) AD Aubine D. Software Engineer Mid-Market (51-1000 emp.) 2/3/2026 More Options - - [Respond as xMatters](https://www.g2.com/survey_responses/xmatters-review-12303548/official_response/new) "Easy to Use, Fast to Implement, and Excellent Support for Incident Management" 5/5 What do you like best about xMatters? It’s well known for being easy to use, quick to implement, and backed by excellent support. I also appreciate how xMatters helps reduce incident response time by ensuring the right person is assigned to the issue, especially when system outages require on-call management and escalations. Review collected by and hosted on G2.com. What do you dislike about xMatters? I have nothing negative to say—its performance has been incredible. xMatters deserves a high rating for its effective incident management and reliable service. We haven’t run into any issues or problems while using this software. Review collected by and hosted on G2.com. What problems is xMatters solving and how is that benefiting you? This tool allows us to send messages to key members of SRE and BT when an issues arises. It also helps teams proactively prevent distributions and speeds up incident resolution. Additionally, we use it to receive alert notifications when new incidents are create. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AR Advik R. Mid-Market (51-1000 emp.) 4/10/2026 More Options - - [Respond as xMatters](https://www.g2.com/survey_responses/xmatters-review-12611779/official_response/new) "Reliable Alerts, Complex Setup" 3/5 What do you like best about xMatters? I appreciate xMatters' ability to automatically notify the right personnel at the right time, driving fast and reliable incident response without manual coordination. It's used effectively to automate incident alerting and to notify the right on-call teams to quickly respond and resolve IT issues. It also solves the problem of delayed or missed incident response by ensuring critical alerts reach the right people instantly and trigger automated actions. Review collected by and hosted on G2.com. What do you dislike about xMatters? The complex setup and configuration made it harder to onboard and customize workflows quickly. It felt overly complex and time-consuming to set up and manage for quick value. Review collected by and hosted on G2.com. What problems is xMatters solving and how is that benefiting you? I use xMatters to automate incident alerting, ensuring critical alerts reach the right people instantly to quickly respond and resolve IT issues. It solves delayed response problems by notifying the right personnel at the right time, driving fast, reliable incident response without manual coordination. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller xMatters Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5 (956) [ Compare Now ](https://www.g2.com/compare/pagerduty-vs-xmatters) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3bd3c330ae9473fec45e6ad0ceddf248/opsgenie.png "Product Avatar Image") Opsgenie 4.2/5 (53) [ Compare Now ](https://www.g2.com/compare/opsgenie-vs-xmatters) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_91bcb2c063fcfb0a82dfedcf1a6463d1/splunk-on-call.jpg "Product Avatar Image") Splunk On-Call 4.5/5 (52) [ Compare Now ](https://www.g2.com/compare/splunk-on-call-vs-xmatters) ##### Categories on G2 [ ServiceNow Store Apps ](https://www.g2.com/categories/servicenow-store-apps)[ Incident Management ](https://www.g2.com/categories/incident-management)[ IT Alerting ](https://www.g2.com/categories/it-alerting) ##### Explore More [ Which solution supports both live and pre-recorded interviews? ](https://www.g2.com/discussions/which-solution-supports-both-live-and-pre-recorded-interviews)[ Best app development software for rapid prototyping ](https://www.g2.com/discussions/best-app-development-software-for-rapid-prototyping)[ What platform provides analytics on presentation engagement? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-presentation-engagement) [ Best analytics platform for startup data needs ](https://www.g2.com/discussions/best-analytics-platform-for-startup-data-needs)[ What platform integrates QMS with document control systems? ](https://www.g2.com/discussions/what-platform-integrates-qms-with-document-control-systems)[ Pros and Cons Details ](https://www.g2.com/products/xmatters/reviews?qs=pros-and-cons) Show More [ Which solution supports both live and pre-recorded interviews? ](https://www.g2.com/discussions/which-solution-supports-both-live-and-pre-recorded-interviews)[ Best app development software for rapid prototyping ](https://www.g2.com/discussions/best-app-development-software-for-rapid-prototyping)[ What platform provides analytics on presentation engagement? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-presentation-engagement) [ Best analytics platform for startup data needs ](https://www.g2.com/discussions/best-analytics-platform-for-startup-data-needs)[ What platform integrates QMS with document control systems? ](https://www.g2.com/discussions/what-platform-integrates-qms-with-document-control-systems)[ Pros and Cons Details ](https://www.g2.com/products/xmatters/reviews?qs=pros-and-cons)