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xMatters Pricing Reviews

(2)
LR
THRR
Mid-Market (51-1000 emp.)
"xMatters is more than incident notification, we able to be effective and fast to respond"
What do you like best about xMatters?

Distributing work load in responding to IT incident and error in the system. We are now effective in resolve IT issues and able to bring back the system from offline to online in shortest time. Review collected by and hosted on G2.com.

What do you dislike about xMatters?

xMatters is easy to navigate and use, but the report produce for the system error is lack in details. Review collected by and hosted on G2.com.

AR
Mid-Market (51-1000 emp.)
"Reliable Alerts, Complex Setup"
What do you like best about xMatters?

I appreciate xMatters' ability to automatically notify the right personnel at the right time, driving fast and reliable incident response without manual coordination. It's used effectively to automate incident alerting and to notify the right on-call teams to quickly respond and resolve IT issues. It also solves the problem of delayed or missed incident response by ensuring critical alerts reach the right people instantly and trigger automated actions. Review collected by and hosted on G2.com.

What do you dislike about xMatters?

The complex setup and configuration made it harder to onboard and customize workflows quickly. It felt overly complex and time-consuming to set up and manage for quick value. Review collected by and hosted on G2.com.

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