The Top 20 Easiest To Use IT Alerting Software

See the top IT Alerting Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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xMatters

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

11%

Mid Market

26%

Enterprise

63%

UptimeRobot

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

73%

Mid Market

20%

Enterprise

Better Stack

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

Pulsetic

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

87%

Mid Market

11%

Enterprise

Uptime.com

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

38%

Mid Market

40%

Enterprise

22%

Xurrent IMR

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

27%

Mid Market

48%

Enterprise

24%

Site24x7

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

42%

Mid Market

45%

Enterprise

12%

Pandora FMS

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

34%

Mid Market

49%

Enterprise

17%

AlertOps

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

71%

Mid Market

22%

Enterprise

#10

IBM Instana

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

20%

Mid Market

42%

Enterprise

37%

#11

SIGNL4

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

36%

Mid Market

29%

Enterprise

35%

#12

Jira Service Management

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

19%

Mid Market

42%

Enterprise

38%

#13

Atatus

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.7

Customer Segment Breakdown

Small Business

77%

Mid Market

20%

Enterprise

#14

Dash0

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

53%

Mid Market

33%

Enterprise

15%

#15

Freshservice

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

62%

Enterprise

20%

#16

Splunk On-Call

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.4

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.9

Customer Segment Breakdown

Small Business

19%

Mid Market

46%

Enterprise

35%

#17

PagerDuty

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

19%

Mid Market

43%

Enterprise

38%

#18

incident.io

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

10%

Mid Market

69%

Enterprise

21%

#19

Oh Dear

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

93%

Mid Market

#20

Rakuten SixthSense Observability

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

15%

Mid Market

38%

Enterprise

47%