Rakuten SixthSense Observability Reviews & Product Details

I like their CSM & product teams. Very helpful in getting the requirements in place. Love their in-depth metrics & apps performance indicators. Review collected by and hosted on G2.com.

They should improve on log monitoring a lot. Otherwise I dont find any issues Review collected by and hosted on G2.com.

Rakuten SixthSense Observability tool is very easy to operate, use & manage. The implementation time was very less & smooth onboarding was done by the team. Earlier we had a lot of scattered log files all over the system but after Rakuten SixthSense we have a single pane view of all the logs, data & metrics & the monitoring & issue resolution has become super easy. Review collected by and hosted on G2.com.

nothing as such, only it requires sometime in the initial set up. Thats it. After that its smooth operations. Review collected by and hosted on G2.com.

What I like best about Rakuten SixthSense is that it provides deep visibility into our application and infrastructure performance. The platform's AI-driven insights help us proactively detect anomalies, reduce downtime, and make smarter decisions. We especially like the comprehensive unified observability dashboard—it consolidates app metrics, logs, and traces in one place, making root cause analysis much faster. Its implementation is easy with their very helpful customer success teams. Review collected by and hosted on G2.com.

This is what I didn't like- The initial setup and customization required some onboarding effort, especially if you have complex infrastructure. However, the support team was responsive and helped us tailor it to our needs quickly. Review collected by and hosted on G2.com.

Best thing about this is that you no longer have to switch between diff tools. Everything I need is in 1 view, including backend latency and frontend browser problems. It’s really helpful for FE devs to simply to identify areas where things are sluggish and makes it much simpler to debug and loop in the right folks when necessary. Once you get the hang of it, I also like how clean the UI is. Review collected by and hosted on G2.com.

Honestly, I find nothing to dislike in this tool. Took me maybe a day or two to get used to it and now it’s very effortless. Review collected by and hosted on G2.com.

- User friendly dashboard to monitor all your application in single page.

- Alerts are pretty helpful in understanding the issue - and saves time in debugging and resolving issues.

- Provide support for various tech stacks. such as java, Node Js

- Best Customer Support.

- Easy to understand and implement user documentation.

- Highly reliable and recommended for monitoring applications. Review collected by and hosted on G2.com.

- Some time false positive alerts

- For log monitoring need to install additional dependencies. Review collected by and hosted on G2.com.

The best thing what i like is we get everything at one place, one single pane view dashboard, all real-time logs, metrices, data, infra monitoring. The alerting & notifications are my second favourite. There are wide range of integrations & are super easy to integrate. Review collected by and hosted on G2.com.

The pricing is bit expensive. Otherwise, no other complaints about the product so far. Review collected by and hosted on G2.com.

Alert system is the one of best functionality that we are using, It will help us to monitor the server downtime and storage sizes. Review collected by and hosted on G2.com.

As of now there is no dislikes but we want the functionality of displaying the error records weekly basis or daily basis like wise we are getting alert mail we also need to receive dashboard mail too. Review collected by and hosted on G2.com.

The tool is very user-friendly & has ease of integration. Rakuten SixthSense Observability has a very comprehensive & customisable dashboard with real time logs, alerts, infrastructure monitoring & APM, etc. The MTTD is very quick. The customer support team is very helpful & supportive in resolving problems. Review collected by and hosted on G2.com.

I am quite happy with the tool for now. The requirements we have are being conveyed through the CSMs & they are prompt in resolving them. Review collected by and hosted on G2.com.

1. The comprehensive dashboard which is fully customizable & solves for our priorities

2. The integrations of different agents is very easy & monitoring of mobile apps is also very convenient & easy.

3. The solving of tickets is very quick by the customer support teams.

4. Implementation of the tool is quite impressive. Review collected by and hosted on G2.com.

Nothing so far. Actually quite happy with the Alerting feature & the RCA of the tool. Pricing is also quite flexible for the enterprise plan. Review collected by and hosted on G2.com.

All logs, metrics, and traces sit in one dashboard, so moving from an alert to the line of code that caused it is a single hop. The layout is clean and easy to learn. Good Customer support. Review collected by and hosted on G2.com.

I’m still new to the platform but haven’t hit any real pain points yet. Review collected by and hosted on G2.com.