Product Avatar Image

Xurrent

Show rating breakdown
269 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2010
Profile Filters

All Products & Services

Product Avatar Image
Xurrent IMR

182 reviews

Incident management platform for high-performing teams.

Product Avatar Image
Xurrent ITSM

87 reviews

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

Product Avatar Image
Sirius Computer Solution, Inc.

0 reviews

Sirius Computer Solutions, Inc. is a leading national integrator of technology-based business solutions, dedicated to helping organizations implement and manage complex IT environments to improve business outcomes. With a comprehensive portfolio of services, Sirius offers expertise in areas such as cloud computing, cybersecurity, data analytics, and IT infrastructure. Key Features and Functionality: - Cloud Solutions: Provides tailored cloud strategies, including public, private, and hybrid cloud deployments, to enhance scalability and flexibility. - Cybersecurity Services: Offers robust security frameworks to protect against evolving threats, ensuring data integrity and compliance. - Data Analytics: Delivers advanced analytics solutions to transform data into actionable insights, driving informed decision-making. - IT Infrastructure: Designs and implements resilient IT infrastructures that support business continuity and growth. Primary Value and Solutions: Sirius Computer Solutions addresses the complex challenges of modern IT environments by providing end-to-end technology solutions that align with business objectives. By leveraging their deep industry expertise and strategic partnerships, Sirius enables organizations to optimize operations, enhance security, and drive innovation, ultimately leading to improved efficiency and competitive advantage.

Profile Name

Star Rating

205
58
6
0
0

Xurrent Reviews

Review Filters
Profile Name
Star Rating
205
58
6
0
0
Verified User in Financial Services
UF
Verified User in Financial Services
06/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Intuitive UI with strong features, but some features needs improvement

we have been using Xurrent IMR(Zenduty) for incident management, alert management and oncall schedules we have it hooked up with our alerting and observability tools like sentry, the integration is very easy and straightforward. We also use it to manage our oncall schedules we have created different teams and it also have a oncall schedule feature using which we can predefine oncall schedules for any given time and it automatically rotates and put the right person on their oncall turn It also provides great analytics into alerts and incidents with ton of filtering options like service level, teams, users etc. metrics like MTTR and MTTD are very helpful we use it retrospect into our service health meetings. Their mobile app is also great with pretty minimal and simple UX, one thing i love is the push notifications from their mobile app which can be interacted with to acknowledge or resolve the issue/alert without even opening their dashboard or acknowledging via phone call. Postmorterm is a great feature that i really like and use very frequently it provides central place to write and track RCAs of the issues and keep it linked with the issue, instead of have to track and manage them separately. onboarding to this tool was also very straightaway as it's readily available as a integration in tools like sentry
Verified User in Banking
UB
Verified User in Banking
06/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Affordable, Easy-to-Use Alerting with Great API Integrations

gives API for AI integrations for auto triaging by our bot. Affordable pricing and minimal UI that is sufficient and easy to use . Almost immediate alerts from the telemetry sources . Easy to switch from other similar apps like pagerduty and also easy to onboard
Akshit S.
AS
Akshit S.
06/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Quick Escalation and Quiet Alert Pauses, but Acknowledging Overlapping Alerts Is Hard

Quick incident escalation. Ability to pause noisy alerts. Easy integeration

About

Contact

HQ Location:
Santa Barbara, US

Social

@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010
Website
www.xurrent.com