Product Avatar Image

Xurrent

Show rating breakdown
280 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2010
Profile Filters

All Products & Services

Product Avatar Image
Xurrent IMR

193 reviews

Incident management platform for high-performing teams.

Product Avatar Image
Xurrent ITSM

87 reviews

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

Product Avatar Image
Sirius Computer Solution, Inc.

0 reviews

Sirius Computer Solutions, Inc. is a leading national integrator of technology-based business solutions, dedicated to helping organizations implement and manage complex IT environments to improve business outcomes. With a comprehensive portfolio of services, Sirius offers expertise in areas such as cloud computing, cybersecurity, data analytics, and IT infrastructure. Key Features and Functionality: - Cloud Solutions: Provides tailored cloud strategies, including public, private, and hybrid cloud deployments, to enhance scalability and flexibility. - Cybersecurity Services: Offers robust security frameworks to protect against evolving threats, ensuring data integrity and compliance. - Data Analytics: Delivers advanced analytics solutions to transform data into actionable insights, driving informed decision-making. - IT Infrastructure: Designs and implements resilient IT infrastructures that support business continuity and growth. Primary Value and Solutions: Sirius Computer Solutions addresses the complex challenges of modern IT environments by providing end-to-end technology solutions that align with business objectives. By leveraging their deep industry expertise and strategic partnerships, Sirius enables organizations to optimize operations, enhance security, and drive innovation, ultimately leading to improved efficiency and competitive advantage.

Profile Name

Star Rating

211
63
6
0
0

Xurrent Reviews

Review Filters
Profile Name
Star Rating
211
63
6
0
0
AS
Abhishek S.
08/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fast, Reliable Alerting with Smooth Shift Rotations in Xurrent IMR (Zenduty)

Previous Response: We use Xurrent IMR (Zenduty) as our primary alerting mechanism, and its shift rotation feature has been particularly valuable for managing on-call responsibilities efficiently. As our organization was involved in the FIFA World Cup 2026, having a reliable and responsive alerting system became critical. The platform’s speed and escalation capabilities proved highly effective. We configured an IVR-based alerting process that immediately calls the assigned L1 engineer when an incident occurs. If the L1 engineer does not respond, the alert is automatically escalated to the L2 and then the L3 engineers, ensuring that critical incidents are addressed without unnecessary delay.
Sanat C.
SC
Sanat C.
08/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Precise, Easy-to-Configure Alerts

Alerts are precise and accurate, and they’re easy to configure and adjust when changes are needed. Integration with platforms like Datadog is smooth as well.
Arjit S.
AS
Arjit S.
ITIL® 4 Managing Professional | Assistant Manager – Service Delivery Management | Major Incident Manager | Problem Manager | Service Operations & ITSM Governance
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Zenduty Significantly Improved Our Incident Response and Operational Efficiency

Zenduty has significantly improved our incident response workflow and operational efficiency.

About

Contact

HQ Location:
Santa Barbara, US

Social

@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010
Website
www.xurrent.com