Xurrent

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289 reviews
  • 4 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2010
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Xurrent IMR

202 reviews

Incident management platform for high-performing teams.

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Xurrent ITSM

87 reviews

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

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Sirius Computer Solution, Inc.

0 reviews

Sirius Computer Solutions, Inc. is a leading national integrator of technology-based business solutions, dedicated to helping organizations implement and manage complex IT environments to improve business outcomes. With a comprehensive portfolio of services, Sirius offers expertise in areas such as cloud computing, cybersecurity, data analytics, and IT infrastructure. Key Features and Functionality: - Cloud Solutions: Provides tailored cloud strategies, including public, private, and hybrid cloud deployments, to enhance scalability and flexibility. - Cybersecurity Services: Offers robust security frameworks to protect against evolving threats, ensuring data integrity and compliance. - Data Analytics: Delivers advanced analytics solutions to transform data into actionable insights, driving informed decision-making. - IT Infrastructure: Designs and implements resilient IT infrastructures that support business continuity and growth. Primary Value and Solutions: Sirius Computer Solutions addresses the complex challenges of modern IT environments by providing end-to-end technology solutions that align with business objectives. By leveraging their deep industry expertise and strategic partnerships, Sirius enables organizations to optimize operations, enhance security, and drive innovation, ultimately leading to improved efficiency and competitive advantage.

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Xurrent

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Xurrent Reviews

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Star Rating
218
65
6
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Divyansh M.
DM
Divyansh M.
Mid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Review source: Seller invite

Proactive Alerts and Easy Integration, with Room to Improve Automation

I like getting alerts before an incident happens, based on thresholds we’ve configured, through Slack, SMS, or email. That helps us spot production issues early and solve them before a full failure or production downtime. I also like the integration with our microservices, the live incident reporting, and having postmortems and resolutions. Xurrent IMR helps automate our SRE work and provide RCAs. In Xurrent Pro, the AI can listen in on meetings, give a brief, and automatically post RCAs. It was easy to integrate after we went through the documentation, and I like having more ways to receive alerts than we had with Grafana, including phone, SMS, Slack, and email.
Saksham S.
SS
Saksham S.
Data EngineerSmall-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Very Helpful for Development, Team Alerts, and Quick Actioning

Very helpful for development and alerts for the team and actioning
nishant k.
NK
nishant k.
SDESmall-Business (50 or fewer emp.)
09/17/2026
Validated Reviewer
Review source: Seller invite

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HQ Location:
Santa Barbara, US

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What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010
Website
www.xurrent.com