Help Sumo Pricing Overview

Help Sumo Pricing Key Insights

Last updated on Apr 09, 2026

Help Sumo offers 4 pricing editions, starting from $19 to $79. Help Sumo pricing tiers are designed to support different usage levels and team sizes. Help Sumo does not offer a free trial. Compare the Help Sumo pricing table below to figure out the best fit for your needs. Some plans may require you to contact AJ Square for custom pricing.

Wrestler Plan — $49 / per agent/month

Sumo Plan — $79 / per agent/per month

Kid Plan — $29 / per agent/month

Baby Plan — $19 / per agent/month

Rated 4.0 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Wrestler Plan

$49

per agent/month

Sumo Plan

$79

per agent/per month

Tickets

Unlimited Users

Up to 3 Staff’s

Knowledgebase

Virtual Sub Domain

Support Email

Affiliate – Referal Link

Home Banner – Config

Social Media

Business Hours

Content management

Email Ticketing

Feedback

Portal Page Design

CSS Customization

SLA Rule

Chat Integration

FAQ and Ticketing

Chat Transfer

Chat Convert to Ticket

Chat Monitor

Affiliate Referral Link

Timezone

Voice Ticketing

Reporting

Localization

SMS Integration

Kid Plan

$29

per agent/month

Baby Plan

$19

per agent/month

Top-Rated Alternatives

Freshdesk

4.4/5(3,817)

Salesforce Service Cloud

4.4/5(8,461)

Zoho Desk

4.4/5(8,010)

View All Alternatives

Help Sumo Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Product	Price	Features
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Salesforce Service Cloud Starter Suite	Starting at $25.001 User Per Month	The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros

Various alternatives pricing & plans

Pricing information for the above various Help Sumo alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.